Trusted Agent profile · Rochdale

Ryder & Dutton Middleton reviews in Rochdale

4.8

★★★★★ Excellent

2,467 reviews across 2 platforms

33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB

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Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,467 reviews on two platforms, including 331 Google reviews rated 4.8.

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4.8 / 5

331

Reviews on Google

This office

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2,136

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Rochdale office, from every platform, shown as written. First names only.

5/5

Trustpilot

The Team at Ryder & Dutton helped to make the stress of moving less painful!

Having not moved house in a very long time it's hard to think where to start, especially with there being a lot of estate agents out there. We picked Ryder & Dutton in Linthwaite as it was close and thought easy to get to if we needed to bob in for anything in respect of the sale of our house.Everything was seamless from start to finish, from Leanne Randall (Manager) coming to value our property (which we sold within 2 weeks of putting on the market!) to Nichola Wain who dealt with EVERYTHING else and was an absolute godsend in keeping all parties informed. If it hadn't been for her pushing things (having dragged on for 4 months), I think we'd still be waiting to move! The Solicitors out there could do with leading by Ryder & Dutton's example in respect of customer service that's for sure.Can't end the review without mentioning James Sibthope and Kim Clewes who were both really helpful on the odd time I called and Nichola wasn't around to answer any questions. They would help if they could or get Nichola to call me back.I would certainly recommend Ryder & Dutton to anyone thinking of selling their house.Keep up the good work!

Stephanie · 18 August 2023

Agent replied · 28 October 2024

Stephanie thanks so much for the lovely review. We hope you are enjoying your new home!

5/5

Trustpilot

Thanks to Michaela, Jade and Jenny

Thank you to Michaela, Jade and Jenny for all their help and support throughout. They were very friendly, helpful and efficient. Easy to deal with, understanding and fully supportive. An excellent, well known and long established estate agent with a very good reputation. I definitely recommend Ryder & Dutton if you're looking to buy or sell a property.

Paul · 24 October 2024

Agent replied · 22 December 2024

We are so happy to hear that you had a positive experience with our team. We strive to provide our clients with the best possible service, and we are proud that our team was able to meet your needs. Thank you for your kind words and for recommending us to others.

5/5

Trustpilot

Thanks Rachel!

I would like to thank one member of your team especially, Rachael Howard-Cofield. She is fabulous and has been so attentive and helpful in the process of getting my flat rented out.

Megan · 28 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to share your positive feedback. We are delighted to hear that you had such a wonderful experience and received attentive, helpful service while getting your property let out. Your kind words mean a lot to our team. Gareth

5/5

Google

Always a pleasure doing business with R&D. Lisa Royle was exceptional at processing our offer.

Jawad · 4 October 2026

1/5

Google

Very disappointing experience with this estate agent. We enquired about a property in M9 that we were interested in purchasing, but our emails were ignored and we received no reply or call back. When I eventually called them, the person who answered came across as extremely arrogant and unhelpful. We asked a reasonable question regarding the lease, as we have previously purchased similar leasehold properties within the same estate and are familiar with some of the mortgage lending issues that can arise. In particular, many leasehold properties in that estate have a ground rent review every 10 years, which can be problematic for many mortgage lenders unless a deed of variation is agreed. We simply wanted to know whether the seller may be open to resolving this issue by doing a deed of variation before we spent time and money progressing with viewings, surveys, legal work, and mortgage applications. Instead of listening properly or offering to check with the seller, the agent immediately dismissed the question and repeatedly told us to speak to our solicitor. The tone throughout the conversation was rude and unprofessional. As experienced property investors who have dealt with hundreds of agents over the years, this was one of the worst interactions we have had with an estate agent. Potential buyers should be treated with professionalism and basic courtesy. Very poor communication and a disappointing experience overall.

Kara · 11 June 2026

5/5

Trustpilot

We bought a property from Ryder and…

We bought a property from Ryder and Dutton, Carmel handled the sale, she was absolutely on the ball, gave great updates and chased both solicitors, I didn’t have to do much, I have bought a few properties in the past and I am very critical about other estate agents but Carmel is a five star agent for sure. Will definitely recommend

Pedro · 30 August 2024

Agent replied · 28 October 2024

Thank you for your kind words! We strive to provide excellent service to all our clients and are pleased that Carmel exceeded your expectations. We appreciate your recommendation and will share your feedback with her.- Lewis McLarty, Branch Manager

5/5

Trustpilot

Ryder & Dutton - professional and friendly

Ryder & Dutton gave us good advice all the way through the process, from valuing and marketing the property to dealing with offers and final completion. In particular, Amy Heaton was great. She phoned at the start of each week to keep us updated, even when there was nothing to report. She also helped to chase our buyers when there were some delays.

David · 25 July 2024

Agent replied · 28 October 2024

Thank you for taking the time to leave a review for Amy, she will be delighted to hear your positive comments! 😇

5/5

Trustpilot

The team were very friendly and

The team were very friendly and supportive everytime l called the office line. Elizabeth Powel was in charge of my case , believe me when l say she is one in a million when it comes to being supportive, being proffesional and giving you the reassurance that you need to keep you going when you feel like giving up. Lisa was very helpful too. Ryder Dutton team Middleton

Johnny · 23 April 2024

Agent replied · 28 October 2024

Thank you for the great review it was a pleasure working with you and the whole team would like to wish you the very best for the future.

5/5

Trustpilot

Catherine gets us over the line

Although the process to sell mums house took along time and was extremely painful Catherine Salisbury's did a marvellous job. She was tenacious in her approach to get the sale through. She contacted me on a weekly basis to keep me updated and chased the relevant parties through to completion. She was always on hand to chat through the status. She is an asset to Ryder & Dutton. 5 stars goes to Catherine :)

Nicky · 21 July 2026

5/5

Trustpilot

Jaime was fantastic

Jaime showed us around the property and was very helpful, able to give us information and even made suggestions whilst looking round. He organised a very short notice viewing and was there on time. He couldn’t have been more helpful.

Hannah · 3 August 2026

Agent replied · 11 October 2026

We're so glad to hear about your positive experience with our team member. We appreciate you sharing your feedback!

5/5

Trustpilot

Fantastic staff support

Fantastic staff support. Couldn't have done it without Jessica and Geraldine. Nothing was too much trouble. I am sure Jessica was sick of seeing us! An amazing person. Thanks so much to you all.

Mrs · 23 May 2026

5/5

Trustpilot

Shannon kept me informed throughout the…

Shannon kept me informed throughout the process. And I could tell she was always trying to do her best for both me and the seller throughout, and there was never a job too big or small. Shannon always had a lovely approach to everything, was kind and efficient. Would definitely recommend Shannon and Ryder & Dutton.

Lianio · 10 November 2024

Agent replied · 22 December 2024

Thank you so much for your feedback. It's really great to see that you appreciated our balanced approach. Whilst the vendors are ultimately our client, we cannot sell houses without a buyer, so working hard to assist buyers is also a big part of what we endeavour to do in a profession, friendly and fair manner.Thank you for recommending us.Best wishes for the future.Shannon

5/5

Trustpilot

Myself and my partner completed on our…

Myself and my partner completed on our house purchase today. I can’t fault the customer service from the start. Both Jenny and Fleur were really helpful throughout the process, the communication was great and Jenny always ensured we were kept updated throughout! The welcome gift was also a really lovely touch. Thank you for all your help!

Maisie · 25 October 2024

Agent replied · 22 December 2024

Dear Maisie,Thank you for your kind words for Jenny & Fleur. I'm pleased to hear you had a positive experience as we strive to provide exceptional customer service. I'm glad you appreciated the gifts as well. All the best for the future. Alex & the whole team at Uppermill office.

5/5

Google

Great communication always knew where we were in the process, very friendly service. Many thanks to Elizabeth Powell and the team

Carol · 17 December 2025

Agent replied · 17 April 2026

Thanks Carol very much for sharing this. Knowing the process felt clear and friendly throughout means a lot to us. Wishing you every success as you move on to what’s next.

5/5

Trustpilot

Brilliant Professional Service

Brilliant professional service.A big thank you to all the team at Ryder & Dutton, especially Catherine, who was excellent all the way through the sale of the house.She always kept us in the loop, and guided us through the process. Very professional, friendly and knowledgeable.I would highly recommend Ryder & Dutton.Many thanks, Peter and Karen Greenwood

Peter · 2 November 2024

Agent replied · 22 December 2024

Thank you for your kind words. We are delighted to hear that you had a positive experience working with our team, especially Catherine. We strive to provide excellent customer service and are thrilled to know that you felt well-informed and supported throughout the process.

5/5

Trustpilot

Thank you Leon James

We chose Ryder and Dutton because we've used you before. We would like to thank Leon James and the team at your rawtenstall branch for the work in selling our property. There were many stumbling blocks,but they helped us through them . We would not think twice about asking for his, and Thier help ,if and when ever we decide to move againAn excellent job and excellent service from them

Kevin · 26 February 2024

Agent replied · 28 October 2024

Thanks Kevin, all the best in your new country!

5/5

Trustpilot

Geraldine has been great from start to…

Geraldine has been great from start to finish. Super helpful and fast replies. Thanks again for all your help with the purchase & sale of our property.

Elizabeth · 8 July 2026

5/5

Trustpilot

Ryder & Dutton #1

Ryder & Dutton were excellent with the sale of my property. All staff were fantastic. Lewis was very good advising on the valuation and marketing aspects. Lindsey was very proactive with the sales negotiation and Carmel was great keeping me up to date on sale progression up until completion, making sure things were moving along nicely.

Chris · 29 October 2024

Agent replied · 22 December 2024

Thank you for your kind words, Chris! We are delighted to hear that you had a positive experience with our team and that you were impressed with Lewis, Lindsey, and Carmel. Thank you once again for working with us!

5/5

Trustpilot

Highly Recommended

From the very start, all the staff at Ryder and Dutton have provided an excellent service with true professionalism, good advice, a listening ear and outstanding communication. It felt like they often went above and beyond to make what is a stressful but exciting process go as smoothly as possible.Special thanks to Kia who added a very personal touch to everything she did for us.

Jane · 30 May 2024

Agent replied · 28 October 2024

Hi Sarah & Jane, it's been a pleasure working with you both. Thank you for our 5 star review!!

5/5

Trustpilot

5* Service Outstanding

We would highly recommend using Ryder & Dutton nothing was to much trouble they took care of everything keeping us informed and update. A special thank you to Emma Hanley who took care of our sale she was amazing always up-to-date with the latest information about our sale of our house.We will definitely be using them again to sell our other property 5* service outstanding well done Ryder & Dutton.

MS · 18 February 2024

Agent replied · 28 October 2024

Thank you Angela for taking the time to write a wonderful review, from Emma and all the team at Middleton we wish you all the best for the future.

5/5

Trustpilot

Top quality service from this…

Top quality service from this long-standing high class company. I’ve used Ryder and Dutton on three occasions over the past years and their high stands, expertise and friendly service remain. The wonderful Michaela is a true expert in her field, keeps the ball rolling and updates regularly. Many thanks to a great company.

Susan · 7 December 2024

Agent replied · 22 December 2024

Thank you for your kind words and for choosing our company on multiple occasions. We are delighted to hear that you have consistently received high-quality service and appreciate your recognition of our team's expertise and friendly approach. We are particularly pleased to know that you had a positive experience with Michaela, and we are proud to have such dedicated individuals on our team.

5/5

Google

just want to share my experience as a first time buyer and not having a clue where to start and emma hanley has been brilliant with helping me understand all the stages that i need to go through and has the patience to help me out as it was all stressful for me downloading documents from different sites and apps but emma hanley has definitely gone over the expectations to help me through the stress

Mohammed · 11 October 2025

Agent replied · 10 November 2025

Thank you Mohammed! First-time buying can be very daunting, so we are very happy that we could make this less of the case for your first experience. Hoping you enjoy your home.

5/5

Trustpilot

I could not recommend the whole team at…

We highly recommend the whole team at Ryder and Dutton Royton, special mentions for Tom, Michaela and Emmy. From putting on the market, finding our buyer and updates and communication through out the whole sale was outstanding with added care and compassion as it was my Dad's estate. Being an estate agent ourselves from a different area it was refreshing to come across an outstanding agent and whole team at Royton. We could not recommend you highly enough.

Mr · 12 June 2026

5/5

Trustpilot

We recently completed the purchase

We recently completed the purchase of our property and had a great experience throughout the whole process. Geraldine Marsden and Lacey William were both incredibly professional, helpful, and supportive from start to finish.

Danyal · 20 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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