Trusted Agent profile · Rochdale
★★★★★
2,462 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,462 reviews on two platforms, including 331 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
GoogleReally good team to work with - Elizabeth Powell was very helpful and professional throughout the purchase process.
Thanks for the positive review, Meetra! Delighted to hear the purchase process felt professional, helpful and easy to navigate throughout.
5/5
TrustpilotAdam dealt with the sale of my house
Adam dealt with the sale of my house, and I couldn’t be happier with the service I received. He has been very friendly, professional and helpful throughout the whole process. I can honestly say that the entire team at Ryder & Dutton have been amazing. They made what could have been a stressful process feel easy and straightforward. I’m extremely grateful for all their help and would definitely highly recommend them!!
5/5
TrustpilotGrace made the process so much easier
Grace made the process so much easier! From the waiting game until we got our keys, she was fantastic. Thank you Grace and the team at Ryder & Dutton 😊
5/5
TrustpilotA caring experience
From the very start of the house selling process, when Graham Shuttleworth, Branch Manager at the Rawtenstall office first came out to value mum’s house, we have found the help and support from everyone involved to be excellent. Graham was very tactful and sympathetic of mum’s situation and dealt gently with her.Once the sale was agreed, Laura Gittins became our contact in the Manchester office and was diligent in keeping us updated on progress. We have now exchanged contracts and agreed a completion date.On our experience with them I can highly recommend these estate agents.
Hi Jeannette, I'm glad to hear Laura kept you well updated throughout the selling process. You know where we are if you need anything in the future! - Team Rawtenstall
5/5
GoogleEmma has been handling my purchase and has been very efficient, responding to emails/calls very quickly. The process so far has been professional, structured and I have full confidence using Ryder & Dutton. Thanks Emma and team
Thanks Debbie! We are pleased that we could help, wishing you well.
5/5
TrustpilotExperience was really easy throughout…
Experience was really easy throughout the whole buying process. We had good communication throughout and was assigned move manager, Ada to help speed things along. Would recommend using Ryder & Dutton.
5/5
TrustpilotCatherine Salisbury is absolutely…
Catherine Salisbury is absolutely amazing! Without Catherine my new house would never have happened! I can’t believe how incompetent my estate agent was (never again)! Catherine literally chased the whole chain up and down to make sure the sales completed she was absolutely OUTSTANDING!!! Thankyou Ryder & Dutton! Your culture is clearly one that’s professional and literally goes the extra mile. Amazing xx
We are thrilled to hear about your positive experience with Catherine. It's fantastic to know that she went above and beyond to ensure your house purchase went smoothly. We strive to provide exceptional service and are delighted that Catherine's dedication and professionalism were so evident in your journey.
5/5
TrustpilotRyder and Dutton, Middelton
Elizabeth and Lisa were great throughout the whole process. They were friendly, professional, and always happy to help. We really appreciated all their hard work and support in helping us move house.
5/5
TrustpilotThank you Geraldine
I would definitly recommend ryder & dutton. Geraldine kept me upto date on how the process was getting on. And made it easy for me as a first time buyer.
5/5
TrustpilotExcellent service
We recently sold my parent’s house and completed the sale yesterday . We can’t thank Lindsey Power enough for her kindness and professionalism. Throughout the sale process we have felt that all queries have been dealt with in a timely manner and we have relied on Lindsey to guide us through the sale process . As a family we were keen not to sell what had been a happy family home for 60 years to investors and hopefully with Lindsey’s help we have achieved that . I would have no Hesitation in recommending Ryder and Dutton due to their guidance and excellent marketing we had a great deal of interest in the property. Since we do not live near the property and were away on holiday last week Lindsey and her colleagues did everything they could to facilitate the sale .
Thank you so much for the review, Julie. It was a pleasure dealing with you all. Best wishes to you and the family- Lindsey & the Chadderton team
5/5
TrustpilotThe most helpful team
The royton branch is absolutley fantastic! Michaela and Jade were lovely to deal with they kept us up to date with the process every step of the way, we also had the lovely Ammarah show us around for our viewing. Brilliant service and so friendly would always recommend. Thank you for making our experience that little bit less stressfull!
Thank you for your kind words! We are delighted to hear that you had such a positive experience with our team. We strive to provide exceptional service and it's wonderful to know that our commitment to communication and friendly service was appreciated.
5/5
Trustpilot5 star service
Amazing customer service from start to finish! We dealt with Matthew and he was outstanding. Unfortunately our buyers solicitors were rubbish, causing everything to move at a glacial pace, but Matthew made sure that everyone was kept up to date, and the right people were chased! Can not thank the team enough! Worth every single penny, they definitely took a lot of the stress out of an already stressful situation! If I ever decide to sell again I will definitely be using Ryder and Dutton again. O
Really appreciate the kind words, Peter! Hope you're enjoying the new house!
4/5
GoogleI've had a decent experience selling my house with Ryder & Dutton. Communication was a bit poor at the start but once I accepted an offer and Elizabeth Powell, the Move Manager, took over the case, everything was really good. She sent me weekly updates as she was in touch with solicitors on both sides and when I couldn't get in touch with my solicitors, she got in touch with them for me. I couldn't recommend her enough! Efficient, professional, brilliant, thank you!
Thanks Anca for leaving your review, we are happy that we could help! All the best going forward.
5/5
TrustpilotGreat Communication and Service
We sold our house through Ryder and Dutton this year. We dealt with Lewis initially on valuing and listing the house. Then during the viewings and sale we liaised with Leon. The communication we received throughout was great, which we really appreciated due to issues in our chain. There were times when I thought the sale would fall through, but Leon worked hard to ensure that things were resolved and we eventually managed to close the sale. Our buyers team of solicitors and estate agents were useless and I really believe if it wasn't for Leon, then we likely would have ended up losing our sale. So I'd like to thank the team for helping us throughout the process.
Hi CatherineThank you so much for the positive feedback. I know it was a tricky sale at the end so I'm really pleased we managed to get this over the line for you!
5/5
GoogleI had a great experience working with Milly Newall. She was professional, friendly, and very helpful throughout the process. The process itself was smooth, and her replies to emails were always very fast, which kept everything moving efficiently. Her support made what could have been a stressful experience much easier. I highly recommend her customer service and dedication. Thank you, Milly!
Thanks Ramin for the positive feedback! Fast communication and a smooth process can make all the difference, so it is fantastic to hear you felt so well supported throughout.
5/5
TrustpilotGreat service from Ryder and Dutton Mossley
Zoe Waterhouse and Geraldine Marsden from the Ryder and Dutton Mossley estate agents were great from the start of buying our house right until the end. Zoe was always available no matter when I rang, even at weekend. If for some reason she wasn’t Geraldine was. They were great at keeping on top of everything and chasing people up when needed. We also got a lovely welcome to your new home gift box when I picked up the keys. I would highly recommend them and would use again in the future.
Thank you for your review all the best for the future from Zoe & Geraldine
5/5
TrustpilotAda was amazing for us through our…
Ada was amazing for us through our purchase seeming how difficult and long process it was couldn’t have felt with a better person thank you very much
5/5
TrustpilotJade and Jenny
Jade and Jenny made buying a home incredibly straightforward. As a newcomer to the UK and a non-UK citizen, I was worried the process would be challenging, but they made it easy to understand and manage. The explanations were clear, and the process was simple from start to finish. Highly recommend their support for anyone new to the UK home-buying journey!
We are thrilled to hear that Jade and Jenny made your home-buying experience so positive. It's wonderful to know that they were able to guide you through the process with clarity and ease, especially as a newcomer to the UK. We appreciate your kind words and are happy to hear that you found their support invaluable.
5/5
TrustpilotHighly recommend
Geraldine kept us informed throughout the whole process and actively chased solicitors for us. Would highly recommend.
1/5
TrustpilotWorst experience for a first-time buyer
We were very excited when the staff told us our offer had been accepted, but we did not know that it was just a joke to us. The staff updated us by phone and told us the seller accepted our offer and asked me to send them all the bank statements, and other information they needed and pay them to find a solicitor. We thought everything should be alright, but they called us yesterday and told us the seller had not accepted our offer yet!? I asked them how it was possible; their answer was they had not received the documents we sent two days before and one of the staff who took the phone told me they received them. When I tried to call them all their answer was "I do not know" or "My colleagues have not passed it to me yet". Last but not least, we already got a solicitor doing the confirmation and they told me we can still use their service to find another house. I do not think it is making any sense! That is truly awful to a first-time buyer who needs your help and you did it in a "perfect" way. This was planned to be a five-star comment but that seems like a total disaster to me now.
Thank you for your feedback.As you have not provided a property address, and we are unable to find you in our system, we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email us at reviews@ryderdutton.co.uk so we can look into this for you.Thanks, Ryder & Dutton
5/5
TrustpilotProfessional and Dedicative Team
We are really thank full to Ryder and dutton for helping us to buy our dream home.It was a long journey but continues support from your staff was amazing.Especially, Jade and Michaela was always there to guide us and support us throughout the buying process. Very approachable and welcoming nature.Thank you.we will definitely recommend R and D to our friends and family.Thank you.
We are thrilled to hear that you were able to purchase your dream home. We understand that buying a home can be a long and sometimes challenging process, and we are so happy to hear that our staff was able to provide the support and guidance you needed. We are proud of our team and their commitment to providing excellent customer service. Thank you for your kind words and for recommending us to your friends and family.
5/5
TrustpilotAlex M R&D Rawtenstall
I was really pleased with the professional, friendly and helpful services at R&D. Alex was always in constant communication and after using a number of other agents which fell short of the service I expected, Alex and R&D sold me house and guided me through the process all the way to completion and exchange. When Alex wasn't available there was always someone else on hand who could help. I would highly recommend R&D in Rawtenstall.
Hi Phil, It was a pleasure handling your sale. I'm so glad we managed to secure you a suitable buyer and get the sale through so smoothly for you! All the best - Alex 😊
5/5
GoogleMy experience as a first time buyer could not have been better with Ryder and Dutton. Claudette from Ryder and Duttons Middleton branch was extremely helpful, she went out of her way to calm my nerves by chasing up solicitors and feeding information back and forth between the vendor and myself. She understood how important buying my first property was for me and was able to connect with me on a personal level while still maintaning professionalism. I would definitely use Ryder and Dutton as my go to estate agent, especially Claudette, for any future sales/purchases I make and would recommend to all my friends and family.
Hi Zara, thanks for sharing your experience, being a first-time buyer can be stressful so glad we managed to get the result you wanted! All the best😊 …
5/5
TrustpilotGraham and his team have been simply…
Graham and his team have been simply fantastic . They have acted with professionalism fromDay one and have helped every stepOf the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!
Thank you so much for your review. Wishing you all the best for the festive period and into 2025. If you ever need us again, please do not hesitate to contact me and I'm sure we'll bump into each other in the fabulous Rawtenstall market for a coffee!Graham.
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