Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
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4/5
TrustpilotThank you
Ada worked hard to try and keep everyone infomed even through some parties/solicitors were less than helpful at times. One thing that would have helped would be to tell buyers/ sellers not to book vans until they recieve written confirmation. As a person who doesn't buy/sell houses often that would have really helped.
Louise Β· 21 July 2026
Agent replied Β· 11 October 2026
We truly appreciate your kind words about our team member's dedication. Your feedback regarding communication about booking vans is invaluable, and we will certainly consider implementing this suggestion to improve our service for future clients.
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5/5
TrustpilotSale of Cottage
Catherine and Kia at Ryder and Dutton made the process of selling my cottage run smoothly from start to finish. They regularly communicated by phone or e-mail, were professional and helpful and provided information and guidance throughout it all, taking any pressure off by sorting out problems and queries as they occurred.
Alan Β· 27 July 2026
Agent replied Β· 11 October 2026
Thank you Alan for your kind review - we are glad that everything went to plan for you :) Thanks for trusting us with your sale
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5/5
TrustpilotLisa Royle was responsible forβ¦
Lisa Royle was responsible for ensuring, eventually, that the property was sold. There were a number of issues with intending purchaser's but Lisa maintained a positive and helpful approach throughout.I was kept fully informed of matters throughout.The property was put on the market in December 2023 at a somewhat optimistic value and took about 10 months to eventually sell. Lisa was involved throughout to bring about the sale.
Jeremy Β· 29 October 2024
Agent replied Β· 22 December 2024
We appreciate your kind words about Lisa. It's wonderful to hear that she was able to maintain a positive and helpful approach throughout the process, even when faced with challenges. We strive to ensure our clients are kept informed and supported every step of the way.
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5/5
TrustpilotWe would highly recommend Ryder & Dutton Heywood
We recently had the pleasure of working with Jenna from Ryder & Dutton Heywood to sell our home, and we are beyond grateful for her exceptional service and dedication throughout the entire process. Jenna and the teamβs commitment to achieving the best possible outcome for us was clear from the start. They took the time to thoroughly understand our needs and priorities, and their proactive approach ensured that our property was marketed effectively to potential buyers.Throughout the process, Jenna was a constant source of support and reassurance. Her communication was consistent and transparent, keeping us informed and updated at every stage. She handled every challenge with grace and professionalism, and her unwavering optimism and positivity were exactly what we needed!We are thrilled that we successfully sold our home and would highly recommend Ryder & Dutton Heywood to anyone considering them.
Katie Β· 2 April 2024
Agent replied Β· 28 October 2024
Thank you so much for the wonderful review! we wish you all the very best from all at Ryder and Dutton Heywood
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5/5
TrustpilotCharlotte was incredible
Charlotte was incredible. She is professional, amiable and was a great support. She would be an asset to any business and I would recommend her again again.
Annette Β· 22 September 2026
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5/5
GoogleElizabeth Powell was my estate agent and she was super friendly and helpful. It was mine and my partners first time buying and she helped us with any questions we had with no complaints. She kept us updated through the whole process. Highly recommend!
Olivia Β· 24 August 2025
Agent replied Β· 23 September 2025
Thanks Olivia!
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5/5
TrustpilotHighly recommended!
I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!
Stephen Β· 13 May 2026
Agent replied Β· 27 May 2026
We're happy to hear that your experience has been remarkable! It's great to know that our agent has been so helpful and efficient, and that the landlord has been cooperative. Thank you for your positive feedback.
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5/5
TrustpilotHelpful, Efficient, Friendly and Proactive
Renting my house was easy and quick with the help of Rachael Howard-Cofield, Ellouise Dagnall and Joshua Albanese. Rachael was extremely helpful and always kept me updated throughout the process. Rachael would always get back to me within an hour of my email and helped move the process along very quickly. She was always very polite and friendly and was a pleasure to talk to. Ellousie was very efficient when sending over our contracts making sure everything was done as quicky as possible for us. Josh was very friendly when showing us around the house and when giving us the keys he took his time to show us where all the metres are and other useful information etc. Josh also did our inventories which were very detailed. I would highly recommend using Ryder and Dutton, all of the staff that helped us were extremely reliable and friendly. These staff members are a credit to the company!
Sarah Β· 27 March 2024
Agent replied Β· 28 October 2024
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5/5
TrustpilotFantastic Service
Rachael Hilton and Daniel Parkinson have made my and my partners experience in renting our first home very positive and professional. They have been an incredible support and have been on hand with emails and calls frequently to help with the quick and smooth transition of viewing the home to handing over the keys. I highly recommend Ryder & Dutton Estate Agents as they have a highly supportive team around them especially Rachael and Daniel.
Jessica Β· 28 June 2024
Agent replied Β· 28 October 2024
Thanks for your five star review for Rachael and Daniel. I hope you have settled into your new home.Gareth HuntHead Of Lettings
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5/5
TrustpilotSarah and Paige were very professionalβ¦
Sarah and Paige were very professional and very patient
Phil Β· 17 June 2026
Agent replied Β· 23 June 2026
We're so glad our team provided excellent, professional service. We appreciate your recommendation!
Gareth
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5/5
TrustpilotAda was outstanding looking after usβ¦
Ada was outstanding looking after us for our first purchase. Her communication was excellent- especially when we had really silly questions! Fantastic service. Highly recommend π
R Β· 23 September 2026
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5/5
TrustpilotAda and the team were brill Ada did aβ¦
Ada and the team were brill Ada did a sterling job with difficult solicitors with them being slow to reply but we got there thank you
Roy Β· 22 September 2026
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5/5
GoogleThe 5 stars are purely for Elizabeth Powell. Excellent move manager with great communication and understanding through a difficult sale and a lengthy chain. Thank you Elizabeth
Adam Β· 17 January 2026
Agent replied Β· 17 April 2026
Much appreciated Adam. Itβs good to hear that the support and understanding made a real difference during a challenging and drawn-out sale. Hope everything ahead is far smoother for you.
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1/5
TrustpilotAppalling service!
Appalling service!This company should be shut down.Booked a viewing nearly 3 weeks ago was told the 2nd March was the earliest they could do. No available staff which I questioned on two further phone calls.Been told today the property is sold even though I had been told only a week ago no other viewings have taken place or are booked we will be next to view.To then be told someone viewed 4 days after we enquired.To then check and see the property was updated as sold on right move days ago, so another lie told today about when the offer was made.Third time this has happened across other ryder and dutton offices with other viewings over the past 2 yrs Blatantly they are deciding who can and can not buy the houses they list. Please if you are a seller use any other company I will refuse now to ever view a property with this company and will be reporting them there conduct is not legal or professional
Adele Β· 1 March 2024
Agent replied Β· 28 October 2024
Hi Adele,Good to speak to you just now and once again I apologise for the way your viewing request has been handled, I do think our communication could have been better.As discussed, I hope you are able to find a suitable property to buy and if you see anything of interest with Ryder &Dutton I will be more than happy to personally deal with any viewings you may want to arrange in the future.Kind regards, Jake Rowson
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5/5
TrustpilotRecently bought a new house and soldβ¦
Recently bought a new house and sold the old one with the help of Geraldine Marsden doing all the move. All went smooth and on time and stress free would highly recommend her and the team and Ryder and Dutton
Wayne Β· 16 June 2026
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5/5
GoogleGreat support and comms from Elizabeth, Lisa and the team on what was a complex purchase. Great value add service. Thanks very much.
Matt Β· 6 October 2026
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5/5
TrustpilotAll I want to say is that I want toβ¦
All I want to say is that I want to thank you Geraldine for being a great manager and really helping in selling my property, she was brilliant and very supportive I really appreciate the efforts she made for us to run things smoothly.
Mr Β· 14 May 2026
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5/5
GoogleI had a great experience working with Emma Hanley. She has been incredibly efficient, responsive, and professional throughout the process.
Communication was always clear and timely, and she made everything feel smooth and well-organised. I especially appreciate how proactive she was in arranging viewings and keeping things moving forward.
Thank you, Emma, for all your hard work and support, itβs been truly appreciated!
Kat Β· 13 April 2026
Agent replied Β· 11 October 2026
Thank you Kat for such lovely feedback. It is great to hear everything felt organised and proactive throughout, with communication that kept things moving smoothly from start to finish.
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5/5
GoogleA very prolonged sale through no fault of Ryder & Dutton but Elizabeth Powell our move manager kept us updated weekly and kept pushing (politely!) to get the sale to completion. Many thanks Elizabeth
Robert Β· 8 November 2025
Agent replied Β· 17 April 2026
Thanks Robert, congratulations again on the sale!
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5/5
Trustpilot11/10 For Geraldine
I recently had the pleasure of working with Geraldine who truly went above and beyond in helping me, being attentive, responsive, and incredibly helpful. She kept me informed every step of the way, ensuring I never felt out of the loop which, as a first time buyer, was crucial for me. Her professionalism and dedication made the entire process smooth and stress-free. I highly recommend Geraldine, and Ryder & Dutton generally, to anyone in search of their perfect property.
S Β· 29 February 2024
Agent replied Β· 28 October 2024
Hi S M, and 11/10!! thank you so much. I know Geraldine will be delighted and I will ensure your comments are passed on. All the best for the future, Alex & the team at Ryder & Dutton.
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5/5
TrustpilotGreat lettings advice!
After having trouble with previous tenants we looked at the possibility of using a lettings agent to provide support should the need arise again.We were attended to by a lady called Gabrielle. She gave us some great advice, was very knowledgeable and competent in all the aspects of letting the property. Gabrielle was punctual at the meetings and on point with all the communication.
Mr Β· 16 November 2024
Agent replied Β· 22 December 2024
We're so pleased to hear about your positive experience with Gabrielle. It's wonderful to know that she was able to provide you with the support and guidance you needed. We strive to ensure our agents are knowledgeable and helpful, and we're glad that Gabrielle met your expectations.Gareth HuntHead Of Lettings
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5/5
TrustpilotExcellent Customer Service from Samantha and Freya
Samantha and Freya were rather prompt and polite bringing a warm and welcoming energy to what is usually a rather stressful process. Moving house is never easy but they were accommodating and answered all of our questions. Weβre really happy with their service and how thorough and transparent they are and would recommend Ryder & Dutton to our friends and family too.
Nam Β· 9 December 2024
Agent replied Β· 22 December 2024
We are so happy to hear that you had a positive experience with Samantha and Freya. We strive to make the moving process as smooth as possible and it's wonderful to know that they were able to provide you with the support and guidance you needed. We appreciate your kind words and will share your feedback with the team.Gareth HuntHead Of Lettings
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1/5
TrustpilotNot very good service
A bottle house from you people read in Denton they didnβt tell anything wrong in the house. Thereβs when we bought the house we went there and we see thereβs so many like door is not closing. Lock is not proper. The window is broken. They should tell us before.
Atiya Β· 19 March 2026
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5/5
GoogleReally good team to work with - Elizabeth Powell was very helpful and professional throughout the purchase process.
Meetra Β· 17 March 2026
Agent replied Β· 11 October 2026
Thanks for the positive review, Meetra! Delighted to hear the purchase process felt professional, helpful and easy to navigate throughout.
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