Ryder & Dutton Rochdale reviews

★★★★★ 5/5

Trustpilot

Great service from Ryder and Dutton Mossley

Zoe Waterhouse and Geraldine Marsden from the Ryder and Dutton Mossley estate agents were great from the start of buying our house right until the end. Zoe was always available no matter when I rang, even at weekend. If for some reason she wasn’t Geraldine was. They were great at keeping on top of everything and chasing people up when needed. We also got a lovely welcome to your new home gift box when I picked up the keys. I would highly recommend them and would use again in the future.

Julie · 15 November 2023

★★★★★ 5/5

Trustpilot

Jade and Jenny

Jade and Jenny made buying a home incredibly straightforward. As a newcomer to the UK and a non-UK citizen, I was worried the process would be challenging, but they made it easy to understand and manage. The explanations were clear, and the process was simple from start to finish. Highly recommend their support for anyone new to the UK home-buying journey!

Amal · 30 October 2024

★★★★★ 5/5

Trustpilot

Professional and Dedicative Team

We are really thank full to Ryder and dutton for helping us to buy our dream home.It was a long journey but continues support from your staff was amazing.Especially, Jade and Michaela was always there to guide us and support us throughout the buying process. Very approachable and welcoming nature.Thank you.we will definitely recommend R and D to our friends and family.Thank you.

Bibin · 25 September 2024

★★★★★ 1/5

Trustpilot

Worst experience for a first-time buyer

We were very excited when the staff told us our offer had been accepted, but we did not know that it was just a joke to us. The staff updated us by phone and told us the seller accepted our offer and asked me to send them all the bank statements, and other information they needed and pay them to find a solicitor. We thought everything should be alright, but they called us yesterday and told us the seller had not accepted our offer yet!? I asked them how it was possible; their answer was they had not received the documents we sent two days before and one of the staff who took the phone told me they received them. When I tried to call them all their answer was "I do not know" or "My colleagues have not passed it to me yet". Last but not least, we already got a solicitor doing the confirmation and they told me we can still use their service to find another house. I do not think it is making any sense! That is truly awful to a first-time buyer who needs your help and you did it in a "perfect" way. This was planned to be a five-star comment but that seems like a total disaster to me now.

Luk · 1 November 2023

★★★★★ 5/5

Trustpilot

Graham and his team have been simply…

Graham and his team have been simply fantastic . They have acted with professionalism fromDay one and have helped every stepOf the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!

Mr · 5 December 2024

★★★★★ 5/5

Google

Hi, this is the first time I've rented with Ryder and Dutton, an I just wanted to thank Samantha Whalen firstly for helping me in getting this house to rent an keeping me informed with every step of the whole process, forms to fill in etc she was very professional. I also want to give a Massive Thank you to Nicole O’Brien who has then taken this over and dealt with any issues in a prompt way, she is lovely to speak to and great customer service, she's always kept me informed and chased things up for me, nothing is too much trouble for her, so happy with her service and would highly recommend this company.

Joyce · 24 October 2023

★★★★★ 5/5

Trustpilot

Bryony was very helpful and informative…

Bryony was very helpful and informative all the way through with my house purchase. Regularly keeping me updated.

Lindsay · 1 October 2026

★★★★★ 5/5

Trustpilot

excellent

You dont have a how did we do? just FYI, i spoke to an absolute star who assisted me with my issue and dealt with it, even though it threw up a couple of issues for her. Just replying so u can forward, Laura was efficient, easy to talk to, knowledgeable and helped me massively! Thanks for making the call so easy! :) 10 outta 10.

Andre · 1 August 2024

★★★★★ 5/5

Trustpilot

Just bought our first home!

Just bought our first home with Ryder and Dutton! Very impressed with their level of professionalism from start to finish, maintained contact between myself and solicitors throughout ensuring things went smoothly and issues were being resolved promptly. I would like to thank Geraldine Marsden from the Uppermill branch for all her hard work and perseverance. Her knowledge and expertise proved invaluable with the purchase and we can't thank her enough!

Rob · 22 May 2024

★★★★★ 5/5

Trustpilot

We recently purchased a property from…

We recently purchased a property from Ryder & Dutton in Heywood. Catherine was assigned our transaction and we couldn’t have asked for anyone better! Catherine was lovely to speak to, responded to our queries really quickly and kept us updated on how the process was progressing (more so than our solicitors!). Thank you for your help Catherine!

Callum · 18 December 2024

★★★★★ 5/5

Trustpilot

Amazing customer service.

The staff made our experience so easy, they were super helpful, they listened and answered any questions we had. Specifically Samantha & Mus. We wouldn’t ever want to go with another company purely based on the fact that these have met our expectations and more, moving into a new home can be stressful however this time around it has felt like a breeze thanks to Samantha.

Nikia · 25 July 2024

★★★★★ 5/5

Trustpilot

First Class Service

I have just ‘ exchanged contracts’ on my deceased mother’s house in Simmondley as I write this and all I can say is Ryder & Dutton offer an outstanding service and I wish this estate agency stretched to the Wirral.From meeting Damien O’Grady who valued the family house (and it was Ryder & Dutton we chose from meeting a number of estate agents) to the first class service I have received especially from Ryan Jackson (he is a credit to this estate agency)Although I could use the tracker to keep in touch as to who had offered for our family house and how the sale/searches were going it was the personal touch from Ryan that counted. Ryan was extremely professional but friendly. He understood the decisions I made as to why I had chosen particular buyers and emailed but certainly kept in touch with phone calls as to how the house sale was progressing. I especially valued this, as not living in the area, it was difficult to not pop into the estate agents. I found it easier having Ryan ‘in the know’ rather than contacting our solicitor. Ryan’s full support enabled the house sale to go through extremely smoothly and I will always be extremely thankful for his help and support.

Chris · 5 October 2023

★★★★★ 5/5

Trustpilot

We purchased our lovely new home from…

We purchased our lovely new home from Ryder and Dutton. Right from the start Catherine was amazing from organising our viewing to answering our queries through the purchasing process. Catherine kept us up to date regularly through the process and on completion date made sure we had a welcome pack for a quick brew and biccy thank you for everything.

Nat · 19 October 2024

★★★★★ 5/5

Google

I can't thank Lauren enough for everything she has done for me , through what I can only describe as my first ever stress free move ! Throughout the whole process she was professional and prompt , ensuring all parties had the massive amounts of questions answered , it was an all round quality experience …. I will certainly be using Lauren and Ryder Dutton again for my future property needs … thank you again 😌

Daniel · 28 December 2023

★★★★★ 4/5

Trustpilot

Buying with Ryder & Dutton was a bit of…

Buying with Ryder & Dutton was a bit of an experience of two halves. I'll start with the positives. Once we'd had an offer accepted, Nichola was super-responsive, easy to contact, and gave us timely updates from the sellers. Up until that point, James was also contactable and really clued up on what was out there. Ultimately it was his advice that meant we even considered offering on this house.On the flip side - though I have no written evidence - I do feel strongly that James tried to play us on the day our offer was accepted. The house hadn't been viewed for weeks, then all of a sudden a mystery buyer came in and offered £10k more than us. We refused to budge, and hey presto by the end of the day the seller's had accepted our offer anyway. It's not impossible, but it seems unlikely.Overall, I'd say my experience was good. And if I was selling, I'd probably definitely recommend them because they might get you an extra £10k.

Michael · 25 September 2023

★★★★★ 4/5

Trustpilot

Kept us informed & up to date with…

Kept us informed & up to date with purchase & problems. Always happy to help & answer questions. When Nicole took over purchase rang us every week with an up date & liaised with our solicitors & chased them up for which we are very greatful, went above & beyond to help us.

Ian · 15 May 2026

★★★★★ 5/5

Google

I recently used Ryder & Dutton for both the sale of my old home and the purchase of my new one, and I couldn’t be happier with the experience. Nicole O’Brien was my main point of contact throughout the process, and she was …

Jacqueline · 17 May 2025

★★★★★ 5/5

Trustpilot

It was a very long and complex sale and…

It was a very long and complex sale and I couldnt have done it with Megan. She went above and beyond with my sale and she could not have done anymore. I would recommend Megan to anyone and would say she gave 110%. She was extremely professional under testing circumstances and thoughtful throughout. Thank you Megan for all of your help.

Dawn · 27 September 2024

★★★★★ 5/5

Trustpilot

My experience with Ryder & Dutton was…

My experience with Ryder & Dutton was great! Particularly Lizzie, who was absolutely brilliant, and she answered all my questions and was always very friendly! They were so helpful, knowledgeable, and really went the extra mile to ensure my move went as smooth as possible. I would also like to mention Mustafa, who was always very punctual and professional, top tier servcie 👍 I can't recommend them enough! 🏡😄

Andrew · 5 May 2024

★★★★★ 5/5

Trustpilot

Ryder and Dutton Colne Valley Team

We had used Ryder and Dutton 10 years previous in a house sale and this again was an excellent experience. This time we chose Ryder and Dutton because they were local, prompt in coming out in giving advice and we quickly established a working connection.Throughout the sale Nichola, Leanne and James were alive to both our and the buyers requests and brought the sale to a satisfactory conclusion. Our thanks to them - keep up the teamwork.

Howard · 17 November 2023

★★★★★ 5/5

Trustpilot

Ryder & Dutton have been great in the…

Ryder & Dutton have been great in the sale of my property, they were efficient, professional and with great communication. A special mention to Jenny Boyle, who constantly kept me informed, was friendly, professional and great at managing a number of stakeholders. Many thanks, would highly recommend

Nichola · 21 February 2026

★★★★★ 5/5

Trustpilot

As a new homeowner I was very nervous…

As a new homeowner I was very nervous and didn’t really understand any of the process when buying a home. Michaela was brilliant from start to finish, regularly phoning for a catch up and to let me know of any updates during the sale.Michaela, I cannot thank you enough. You’ve been a fantastic help and I am so grateful.

Emma · 18 October 2024

★★★★★ 5/5

Trustpilot

We just sold our house via Ryder &…

We just sold our house via Ryder & Dutton and the experience was first class. No fuss, listing looked great, viewing appointments were smooth, selling process was excellent.Geraldine was great and even stepped in with our onward chain when we were getting issues, she did everything possible to make the entire process as smooth as possible. Thanks so much to Geraldine and the wider team.

Marc · 11 July 2024

★★★★★ 5/5

Trustpilot

Thanks Rachel!

I would like to thank one member of your team especially, Rachael Howard-Cofield. She is fabulous and has been so attentive and helpful in the process of getting my flat rented out.

Megan · 28 September 2026