5/5
Geraldine was on hand throughout theβ¦
Geraldine was on hand throughout the sale process and struck a balance between explaining and challenging frustrations

Trusted Agent profile Β· Rochdale
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2,367 reviews across 2 platforms
132 Yorkshire Street, Rochdale, OL16 1LD, OL16 1LD
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 132 Yorkshire Street, is rated 4.8 out of 5 across 2,367 reviews on two platforms, including 256 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Ryder & Dutton Rochdale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rochdale.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
Geraldine was on hand throughout theβ¦
Geraldine was on hand throughout the sale process and struck a balance between explaining and challenging frustrations
5/5
After 12 years living in the UK, and renting houses from several agencies, this is the best estate agents I have ever met. Very professional, patient, and happy to help with great customer service. I highly recommend them for everyone.
5/5
Very helpful in every way and kept meβ¦
Very helpful in every way and kept me fully informed throughout the sale of my house Many thanks
Thank-you for your review! - Team Rawtenstall
5/5
Excellent communication and serviceβ¦
Excellent communication and service throughout. Lizzie was spot on. Thanks guys!
5/5
Amazing experience and very attentiveβ¦
Amazing experience and very attentive Sarah Green helped me move into the property within 2 weeks. Definitely recommend Ryder & Dutton in Rawtenstall 5*.
Hi Nichola, Glad to hear Sarah found and got you moved into your dream home! - All the best Team Rawtenstall
1/5
Unsubstantiated claims
I am in the market for a house in Huddersfield at the moment. I am saddened by the ridiculous & mis-spelled claims by this company. It is not right to claim 'this will sell in a week' or 'UNEXPECTADLY BACK ON THE MARKET, NO SILLY OFFERS WILL BE ACCEPTED THIS HOME HAS BEEN PRICED TO SELL AS THE PROPERTY HAS SOLD FOR TENS OF THOUSANDS MORE IN RECENT YEARS' when there is no evidence of previous market history on that same website (Rightmove). I could of course say its also silly to ask Β£159,995 for a terraced house in Birkby?! I think market-stall bravado should be removed from the most important financial decision in most people's lives. Another example: a property described as 'stunning' is just ridiculous, and said to be freehold, even though a leasehold record shows on land registry. Another example: a property has *CONTRACT READY* as its opening gambit. So what? It's very unappealing and has been on the market for ages, and has been reduced.
5/5
Charlotte was very good and was veryβ¦
Charlotte was very good and was very professional in her work. Thank you again Charlotte.
1/5
Completely Disappointed by Emmy Spiers!
I enquired about a property to rent within Huddersfield (Lindley/HD3) in April 2021. Emmy Spiers then replied to me on the 3rd of April 2021 -asking for additional information to be submitted by filling out a Rental Requirements Form.The form asked several questions of a sensitive nature such as your employment status, employer details, annual income, and the names and ages of any children joining the property. Of course I didn't mind filling out this form as it's part of the rental process!I then submitted the form on the 5th of April 2021 and awaited a reply.It is currently the 17th of June 2021 and I have received no reply whatsoever.I am extremely furious (to say the least) that I've provided my personal information (as well as my family's information) - and Ms Spiers hasn't had the decency to get back to me. Under GDPR you are meant to ask personal details only when necessary and process personal information as securely as possible.Now since I didn't hear anything back after submitting these details my questions become:A) Since I've not heard back from you in months...what exactly did you DO with my details then?B) Why ask for details in the first place IF you're not going to use them to make an assessment - and get back to the prospective renters?C) Is it Ryder & Dutton's company policy to ignore prospective renters - or was this a personal decision you made?I suppose I'll never get the answer to these questions as she seems to have mysteriously lost access to her email inbox.In the future Emmy, respect people's time and information! I took the time to reach out to you/the company, and subsequently filled in the form because I was genuinely interested in the property + needed to move urgently. If you say you'll get back to someone...honour it!For whatever reason you decided that I wasn't worth your time, and not worth a simple reply to either offer us a viewing or not (which you said would follow after submitting the form). I don't want to speculate on why you chose to ignore the very information you had asked me for - however, all I will say is that IF it was due to racism, ageism or classism - a BIG shame on you.Treat EVERYBODY with respect and dignity going forward - as you can see, when you don't...you not only ruin YOUR own reputation but you tarnish Ryder & Dutton's reputation too!
5/5
Good communication and support findingβ¦
Good communication and support finding new tenants.
We appreciate you taking the time to share your positive experience. We are glad to hear that you found our communication and support helpful in finding new tenants.Gareth HuntHead Of Lettings
5/5
Thanks Ella
Ella Leadley was very helpful and friendly throughout the buying process. Thanks Ella π
1/5
Should be banned from trading
What an absolute joke of an estate agency. If you decide to sell your house with these clowns, be prepared to only have around 10% of interested buyers come to view your property. Totally against the property ombudsman code of practice, these lazy vultures will NOT let you even book a viewing unless you send them proof of funds to buy. This is only a legal requirement AFTER making an offer on a property, NOT to view one. It clearly states in the code of practice, agents can ask for proof, but CAN NOT demand it. Gemma who answers the phone out of hours, is clearly a person who needs to try and control people. She is rude, arrogant and a very sad little woman. So before putting your house on the market with these lazy fools, just remember, if they cba going to a viewing, they will simply block around 90% of potential buyers. YOU'VE BEEN WARNED!!!!!
5/5
Communication for me is the key anyβ¦
Communication for me is the key any transaction between multiple parties. I am a very pleased customer in this regard.
Thank you very much!
5/5
Both Becky and Nikki have been incredible in helping us every step of the way in purchasing our new home. I honestly donβt know what we would have done without them. I could not rate them highly enough.
Thank you Sophie!
5/5
Very helpful
Very helpful, supportive and easy to speak to, loved the gift box too.
Thanks Stephanie! - Team Rawtenstall
5/5
Well deserved five star review for Matt Corfield
Thanks Matt, a great job completing on the sale of our property. Brilliant communication and a calming influence during frustrating issues typical of a chain of houses.
5/5
All credit to Mustafa Ahmad.
All credit to Mustafa Ahmad.He has been very professional, efficient and friendly.Great service from Mustafa. Thank you π
Thank you for your 5 star review, it is nice to hear that you have been happy with the service that you have received.
5/5
I have recently purchased a house through them, it has been a stress free procedure thanks to one of their agents lauren coomber. She has helped us on every step and has kept in contact via both phone and email. So a huge thanks from both I and my husband.
Thank you for taking the time to leave this kind review. I am happy to hear that you had a stress free experience and we wish you the best of luck in your new home! Lauren
5/5
Everything ran smoothly and were keptβ¦
Everything ran smoothly and were kept up to date all the way through
Hi Christine, thank you for the review & for using Ryder & Dutton to sell your property!Kind regardsNaveen
5/5
amazing Staff
I and my partner can not thank the staff here at Ryder and Dutton enough they are extremely helpful and go above and beyond to help you . A massive thank you to elloiuse and Rachel also Stacey for helping us find a home when we was in a real desperate situation. Thank you guys ! Xx
5/5
Excellent service
Excellent service, especially from Amber at the Royton Office.
1/5
Shocking experience to buying a house
Shocking experience to buying a house. In Huddersfield. I offered over asking price and they made me wait 5 days with no response. I chased many times in between to not even get a phone call back. Told me fibs in between to keep me on hold , for to be told last min 2 other offers had been made which left no time to think and got sold within the couples of hours. Where as I was first to view and offered over asking so that it would have been accepted straight away. But they wasted my time on purpose. They just had to be honest and told me that other people are viewing and potential offers could be made, but made me feel that I was the highest offer for a while and they couldnβt reach either parties for 5 days!!! Disgusting .. person dealt with me was Emmy spiers
5/5
Service was great once Leon was involved
Once we got through the initial stages of putting an offer in and started working directly with Leon, the service was fantastic and he was incredibly helpful.
Thank you so much, best of luck in your new home!
5/5
Emma and Rachael really good reallyβ¦
Emma and Rachael really good really nippy with keeping me up to date such a great team thanks guys
Thanks for the great review Cal! If you need anything in the future you know where we are π
1/5
Seen few properties so a gave fullβ¦
Seen few properties so a gave full asking price which they acccepted plus a had funds in my account wich a dont need mortgage so get solicitors involved last minute they ring up saying they have been offered a higher price wich they then said what am willing to pay wich a told them you put price a accepted your full price and a asked if this was a auction this happend on 3 occasions with me never going to buy or sell with this company mainly ashton under lyne and oldham branch
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Tell us what you need and we'll put you in touch. Ryder & Dutton Rochdale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rochdale.