Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI personally appreciate Laura’s ability…
I personally appreciate Laura’s ability of handling situations and making things move quickly especially in my case. Thanks for everything you did Laura
Chinmayi · 24 February 2024
Agent replied · 25 October 2024
Thankyou for your review! All the best in your new home. - Team Rawtenstall :)
★★★★★ 5/5
TrustpilotLaura negotiated our sale
Laura negotiated our sale, it was not easy she persisted and dealt with all parties. We eventually completed and we are eternally thankful!
Jay · 23 February 2024
Agent replied · 25 October 2024
Thank you for the 5 star review! Great to hear you were happy with Laura - she is brilliant estate agent and will always work tirelessly to make sure the sale goes through!
★★★★★ 5/5
TrustpilotKeeping the client informed
Good market intelligence and keeping us informed throughout the process.
Steve · 14 October 2024
Agent replied · 25 October 2024
Thank you for the kind words, Steve! We're glad you found our local knowledge valuable. We strive to keep our clients informed throughout the process and are pleased to hear that we met your expectations.
★★★★★ 5/5
TrustpilotExcellent service
We recently sold a property through Ryder & Dutton and we found the service we received exceptional. Our property was advertised professionally and we were shocked how much interest was generated so quickly and how quick it sold.Roisin, Shannon and Graham in the Rawtenstall office were really helpful and couldn’t do enough for us. We were kept informed at every point with regular updates over the phone and by email. I recommend Ryder & Dutton whole heartedly and will not be looking anywhere else when we come to sell again. Thank you.
Lee · 11 October 2021
★★★★★ 5/5
TrustpilotMy experience was wonderful with ryder…
My experience was wonderful with ryder and dutton. The service was exceptional and comfortable.
Mr · 8 August 2024
Agent replied · 25 October 2024
Thanks for your five star review. I am pleased that you have been happy with the service provided.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotSarah and Gemma were fantastic
Sarah and Gemma were fantastic! Great experience!
Michael · 20 February 2024
★★★★★ 5/5
TrustpilotVery professional service given
Very professional service given, with being kept up to date regular.polite staff with a good listening ear and very helpful.
JANINE · 19 April 2024
Agent replied · 25 October 2024
We are so glad you were happy with our service, all the best! from Ryder and Dutton Heywood
★★★★★ 5/5
TrustpilotFrom Leanne to Nichola all the staff…
From Leanne to Nichola all the staff communicated throughout the process. Every query raised was answered quickly and professionally.10/10 service
Kev · 19 April 2024
Agent replied · 25 October 2024
Thanks Kev, we hope you and your family are very happy in your new home! From the Slaithwaite team
★★★★★ 5/5
TrustpilotGreat estate agent
Had a wonderful experience purchasing a property with Zoe Waterhouse from the Ryder and Dutton branch in Mossley. Professional, friendly service and always proactive in chasing queries. Thank you.
Susan · 3 October 2023
Agent replied · 25 October 2024
Hi Susan, Thank you for your feedback. We wish you all the best in your new home.
★★★★★ 2/5
TrustpilotThe for sale sign hasn't been taken…
The for sale sign hasn't been taken down outside park road Waterfoot
Ms · 8 September 2024
Agent replied · 25 October 2024
Good afternoon Gillian,Thank you for bringing this to our attention. As requested your board was ordered for collection on Friday in which was the day of completion. Please allow two working days for board to be collected via our third-party but If you have any further concerns please do not hesitate to contact us and we hope your enjoying your new home. Kind RegardsLeon James
★★★★★ 5/5
TrustpilotLucy Clifford and Emma are great team
Lucy Clifford and Emma are great team, they really make the experience of renting seamless , they are both fast and polite.Thanks
Bimpeola · 6 March 2024
Agent replied · 25 October 2024
Thank you for the great review from all the Team.
★★★★★ 4/5
TrustpilotTeam was professional throughout
The team was professional throughout a challenging process and kept us informed at key points. The portal feature is ok but functionality could be improved to keep clients up to date.
Mr · 5 August 2023
Agent replied · 25 October 2024
Hi Mr. H, thank you for taking time to leave us a review. We appreciate your feedback on the portal feature and are constantly working with our conveyancing partners to improve the functionality of this. Of course, we don't want the portal to replace regular telephone/e-mail contact with our clients and currently its main function is provide a back-up to this.The team and myself would like to wish you all the best for the future and if you are ever back in the area, please call in to see us!Best regards,Alex & the team at Ashton office.
★★★★★ 5/5
TrustpilotLisa is so professional and helpful
Lisa is so professional and helpful. We finally bought our dream house within three months.
ERIC · 27 July 2023
★★★★★ 5/5
TrustpilotRyder & Dutton made my sale process so…
Ryder & Dutton made my sale process so easy and stress free. Would recommend to anyone. Special shout-out to Geraldine who always went the extra mile throughout the whole process. Thanks again.
Mr · 30 June 2023
Agent replied · 25 October 2024
Thanks Benjamin for the lovely review! We're so glad we could make the experience as stress free as possible for you!
★★★★★ 5/5
GoogleVery quick and always understanding friendly responsible . Great team and great people. And Lauren Coomber-
Senior Negotiator- been there for me anytime, helpful and professional. Thank you very much for all your help and support during not easy period for all of us.xxxPositiveResponsiveness, Quality, Professionalism, Value
Tetyana · 24 October 2021
Agent replied · 23 October 2024
Thank you so much for the 5* review Tetyana, it has been a pleasure assisting you with the sale of your home. We wish you all the best in the future!
★★★★★ 5/5
TrustpilotProfessional service
I dealt with jade and Michaela they were very punctual and professional
Malcom · 30 August 2024
Agent replied · 25 October 2024
thank you for 5* review, we hope you will be very happy in your new home
★★★★★ 5/5
TrustpilotThe speed in which you got our property…
The speed in which you got our property on the market was fantastic. You gave us the option of supporting us with viewings or leaving it to us. The frequent updates throughout were very reassuring. Thank you
Sophie · 16 December 2024
★★★★★ 5/5
TrustpilotVery professional from staff until…
Very professional from staff until completion
D.Jack · 1 December 2024
Agent replied · 30 December 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our staff and the completion of your project. We strive to provide exceptional service and are glad that we were able to meet your expectations.
★★★★★ 5/5
TrustpilotLisa was on point
Lisa was on point, attentive and extremely helpful.
Simon · 12 January 2024
★★★★★ 1/5
TrustpilotI have been trying to get a viewing on…
I have been trying to get a viewing on a property on Broomhall Rd Blackley. I was told they were not doing any viewings on this property for 10 days, I got a viewing for sat 22nd Aug 22, they called and changed the time twice then told me they had done viewings for another buyer and the viewing is cancelled because the property is now sold ? Just getting the runaround frustrating
Sue · 19 August 2022
★★★★★ 5/5
TrustpilotRoyton branch
Matt Clayton from the Royton branch has been fantastic from start to finish. He has kept us updated every step of the way and been organised and professional throughout. He's gone above and beyond in selling our house (even doing phones calls etc to save waiting for Solicitors) and is now helping in the search for a new home. He's handled the tears and tantrums in a professional, polite way and is an absolute asset to the Royton branch. Although more expensive than some agents, you genuinely do get what you pay for.
Andrea · 12 August 2021
★★★★★ 1/5
TrustpilotBuying, rent or selling do not use!!
So we tried to rent from Ryder and Dutton a few years ago signed and put our deposit in. I was told to put my notice in on my house as the new house will be ready in a matter of weeks so 4 weeks was more than enough. 2 weeks still no news. 3 weeks the same. Ended up having to rent a different property.***I am now looking to buy*** Enquired about a property got a call so phoned back 2 weeks later still not heard anything. My husband enquired and it took 3 weeks for them to contact him. Got a viewing on a property got text confirmation arrived in the pouring down rain and the agent said it wasn't in his dairy (had to phone to chase it AGAIN). The service is a nightmare. I know the market is crazy and houses are selling but all the opportunities missed due to this company is unreal.
Cordelia · 8 August 2021
★★★★★ 5/5
TrustpilotWe were looking for a freehold property locally
We were looking for a freehold property in the local, this 3 bed semi had just been reduced, they took our offer. A bit unusual, the vendor was moving into a new build, we had alternative accommodation, so the purchase was a steady and pleasant experienced. Snags with the mortgage people - Nationwide being utterly useless. Throughout, the team kept us informed with progress.
Hugh · 22 June 2023
★★★★★ 4/5
TrustpilotEasy to talk to
Easy to talk to. Caring informed all the way through.
Elaine · 25 September 2024
Agent replied · 25 October 2024
We appreciate your kind words. We strive to provide our customers with a positive and informative experience.
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