Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop class service from top class people but give the recommended solicitors a miss
I have used Ryder & Dutton now several times in the course of both buying and selling houses. I can honestly say they offer a truly professionally service in both the valuation and sales preparation, and also in the standard of communication during the process.Fran Whittle was top class in the sale valuation and preparation of the sales documents for the web site.Catherine Salisbury carried out the sales negotiations between vendor and purchaser with total professionalism, a true credit to the company and the business she serves in.Thanks Fran and Catherine for making my house move completely stress free.Although I was impressed with R&D I would steer clear of their recommended solicitors Russel & Russel, I thought the service from them was appalling and I would say R&D only recommend them for the referral fee. Took 5 attempts for R&R to get the account statement correct but sent incorrect item on completion, tried for over two weeks to get them to issue the final account or even acknowledge it will arrive, useless waste of time.
Frank · 7 May 2022
★★★★★ 5/5
TrustpilotThe team were incredibly knowledgeable…
The team were incredibly knowledgeable and made us feel at easy throughout the process. We wouldn't hesitate in recommending Ryder and Dutton to anyone looking to sell their property. Thank you to Alex and his team.
Luke · 14 July 2023
Agent replied · 25 October 2024
Hi Luke and Helena, thank you so much for your review. Keep me posted with how you are getting along and if you need anything, just let me know! All the best, Alex & the team at Ashton!
★★★★★ 5/5
TrustpilotCATHRINE SALISBURY heywood branch
CATHRINE SALISBURY heywood branch , cannot praise cathrine enough , wasnt even our estate agent but our venders , still helped us massively with the correct advice , went well above the call of duty , would deffinately reccomend this lady , so proffessional but with a very caring touch, you felt like a person, massive massive thanks cathrine , kind regards , john , liz
John · 6 August 2024
Agent replied · 25 October 2024
Awe thank you both!! Such a lovely review and very unexpected! I'm so glad you have both been happy with my efforts. Will do all I can to get this completed by Friday for you!! Speak again soon! :)
★★★★★ 3/5
TrustpilotNot Good
We feel let down by Ryder & Dutton also our solicitor, we.ve had nothing but trouble since we moved in,Boiler hadn't been serviced in years,its an old one so now we have to buy a new one.We did ask for this to be done,trouble with gas meter ,found out it was a card meter,still having trouble with that,they had a debt on it which we found out we was paying it.Electrics not good having trouble with that,so not very happy about the service we have paid for....
Mrs · 26 October 2023
Agent replied · 25 October 2024
Hi Mrs Johnston,I understand the Branch Manager has been in touch with you today to discuss your review. Naturally we are very sorry to hear you have had issues since you purchased your property through us. We can understand how disappointing it must be for you. As we explained today, we were not made aware of any issues with the boiler and meters and had we been aware of any issues we would have informed you. I understand you used a solicitor who was not on our panel. We hope once the issues with the boiler and meters have been rectified you will be very happy in your new home.Kind regards,Jake RowsonSales Director
★★★★★ 5/5
TrustpilotGreat communication
Great communication, and have partners to help in whole way to buy. Amy was fast in responses and help me with everything what don't understand.
Aleksandrs · 28 March 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review! Delighted to hear you were happy with our sales negotiator Amy 😊
★★★★★ 5/5
TrustpilotUnwavering fantastic support throughout a difficult house sale
Although our house sale was turbulent, Ryder and Dutton were absolutely amazing and offered a brilliant service throughout. We both sold and purchased a house through Ryder and Dutton and their team worked relentlessly to make things happen for us. James Sibthorp, the agent overseeing our sale, offered excellent advice, kept us up to date with every development and fully supported us with our sale and ongoing purchase. We can’t thank him enough for going above and beyond to help us out. Fiona Joyce, the agent overseeing our purchase property, was incredibly helpful throughout the process and did everything she could to keep the chain intact. Leanne Randall provided great valuation advice and support where needed. I have already recommended Ryder and Dutton to friends, and I won’t hesitate to use them in the future. They are knowledgeable, experienced and overall a lovely team of people.
Rachel · 24 October 2023
Agent replied · 25 October 2024
We got there in the end Rachel! Thanks for the fantastic review and we wish you all the best in your new home
★★★★★ 5/5
TrustpilotGabrielle helped me get this property…
Gabrielle helped me get this property ready to let out she's great efficient and helpful thanks Ron
Mr · 20 August 2024
Agent replied · 25 October 2024
Hi Ron, thank you for your review. The process can be long-winded at times and I'm delighted that everything is now completed for you. All the best for the future. Alex & the whole team.
★★★★★ 5/5
TrustpilotI have recently sold my first home
I have recently sold my first home, and as new to the process Geraldine was very helpful and was proactive I dealing with any questions no matter how small and chased the Solicitors when required and provided good coordination point for the process
Helen · 21 November 2024
★★★★★ 5/5
TrustpilotThey kept me informed after some delays…
They kept me informed after some delays and were really helpful during a stressful time.
Rachel · 14 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your experience and are glad we could help during that difficult time. Thank you!
★★★★★ 5/5
TrustpilotGeraldine was extremely helpful…
Geraldine was extremely helpful throughout. Reassuring in times of stress and gave excellent advice whilst negotiating the trials and tribulations of house selling ! Thanks Geraldine
Claire · 29 February 2024
Agent replied · 25 October 2024
Hi Claire, thank you for your review. I will make sure your comments are passed to Geraldine, she will be delighted! All the best, Alex & the Ryder & Dutton team.
★★★★★ 5/5
TrustpilotGemma Horn and Moira Cording made…
Gemma Horn and Moira Cording made moving a easy and simple process thank you both very much.
Ashley · 15 August 2024
Agent replied · 25 October 2024
Thank you for your 5 star Review Ashley, very much appreciated. I'm glad that we were able to make the process smooth for you. Enjoy your new home.Many ThanksGemma and Moira
★★★★★ 5/5
TrustpilotGeraldine Marsden at Ryder & Dutton A+
Geraldine Marsden was a pleasure to deal with. She was very proactive and always kept us informed throughout the entire process. She also delt with all issues in a timely manner.
Ian · 8 November 2023
Agent replied · 25 October 2024
So happy you took the time to write a review, it really means a lot. Best wishes for the future.
★★★★★ 5/5
TrustpilotWe sold our house with ryder and…
We sold our house with ryder and dutton, Carmel Eveleigh was out case worker she was amazing, kept us up to date all the way through the process was always there if any issues and fantastic customer service, would highly recommend carmel and her team to friends and family.
Jemma · 15 August 2024
★★★★★ 5/5
TrustpilotGeraldine Marsden kept me well informed…
Geraldine Marsden kept me well informed throughout the whole process and always got back to me within minutes of any inquiries I put her way. The sale of my property went smoothly thanks to her efficiency. I will have no hesitation in recommending Ryder and Dutton.
Jackie · 2 October 2024
★★★★★ 5/5
TrustpilotGreat Service
Jade, Michaela and Oliver were excellent throughout the whole process on both the sale and purchase.
JG · 30 August 2024
Agent replied · 25 October 2024
We are thrilled to hear about your positive experience with Jade, Michaela, and Oliver. Their dedication to providing exceptional service is truly appreciated. Thank you for taking the time to share your feedback.
★★★★★ 5/5
TrustpilotA really super experience with Ryder &…
A really super experience with Ryder & Dutton. Great from start to finish. Jenny was super!
Helena · 28 August 2024
Agent replied · 25 October 2024
Thank you so much for your positive review!
★★★★★ 5/5
TrustpilotVery happy with the whole process of…
Very happy with the whole process of letting our property through Ryder and Dutton. Leann was informative, helpful and professional during our initial meeting. She explained through the different managing options. She remained contactable throughout. The rest of the team has also dealt with other issues really well so far. Definitely recommend and would happily use their services again.
Consumer · 1 February 2024
★★★★★ 5/5
TrustpilotAbsolutely AMAZING!
I cannot praise them enough! The service we received from the very first phone call was nothing short of amazing. Georgia was incredible from start to finish. Buying this house meant everything to us and we felt she wanted it for us just as much as our family and friends. We were always met with kindness from the whole team. We felt like Georgia in particular went above and beyond for us. They ticked all the boxes. Friendliness, efficiency, speed, chasing things up, replying to emails quickly. We were first time buyers and it took 2 months from the day we put the offer in to the day of completion. Absolutely unbelievable. Thank you so much Ryder and Dutton, to Georgia and to you all. We are now in our forever home with thanks to you.
Sweet · 23 March 2022
★★★★★ 5/5
TrustpilotIt’s a good team.Elizabeth Powell is…
It’s a good team.Elizabeth Powell is the best.Thank you
I… · 12 December 2024
Agent replied · 30 December 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with our team. We're glad you found Elizabeth Powell to be helpful and we will pass your feedback along to her.
★★★★★ 5/5
TrustpilotBrilliant estate agents
All the staff were very friendly and helpful, all our enquiries were answered in quick time. A special mention to Alex Fitton and Georgia Lord who guided the sale through to the completion smoothly.
N · 14 August 2023
Agent replied · 25 October 2024
Dear N Ribbens, thank you for taking the time to review us. I'm delighted to hear you were so pleased with the service we offered. All the best in your new home and for the future. Best regards, Alex, Georgia and the rest of the Ashton team.
★★★★★ 5/5
TrustpilotExcellent professional service as…
Excellent professional service as always. Gabrielle was prepared, prompt and efficient. Looking forward to much more business.
Curtis · 8 August 2024
Agent replied · 25 October 2024
Thanks for your 5 Star review and we are looking forward to helping you with future investments.Gabrielle Wray
★★★★★ 5/5
TrustpilotThe girls at the slaithwaite office…
The girls at the slaithwaite office were brilliant throughout, especially Nicola and Martha,very helpful and informative.
Paula · 24 August 2024
Agent replied · 25 October 2024
We're so glad to hear you had a positive experience with our team in Slaithwaite. It's wonderful to know that Nicola and Martha were so helpful! We wish you all the best.
★★★★★ 5/5
GoogleVery pleased with the service we have just received with the sale of our property with Ryder and Dutton in Rochdale. Lauren has been very professional , helpful and would always quickly return calls if she was busy. Many thanks would strongly recommend.
Christine · 24 October 2022
Agent replied · 23 October 2024
Thanks Christine!
★★★★★ 5/5
TrustpilotGemma was very helpful in every aspect…
Gemma was very helpful in every aspect always rang me back when I called and she was busy. Lovely lady.
Chloe · 13 June 2024
Agent replied · 25 October 2024
Thank you for your 5 Star review. I was more than happy to help and enjoy your new home.Many Thanks, Gemma (Applications Team Leader)
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