Trusted Agent profile · Rochdale
★★★★★
2,372 reviews across 2 platforms
132 Yorkshire Street, Rochdale, OL16 1LD, OL16 1LD
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 132 Yorkshire Street, is rated 4.8 out of 5 across 2,372 reviews on two platforms, including 256 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotWELL DONE MISS GERALDINE MARSDEN
I have bought property through these guys.they are brilliant and keep you updated all the way through the process. Specially MISS GERALDINE MARSDEN,she know what she is doing,spot on customer service and professional in the field....thank you to the whole team ....
5/5
TrustpilotGeraldine Marsden dealt with our recent…
Geraldine Marsden dealt with our recent sale. She kept us updated throughout the process via weekly or fortnightly emails. Our house sold in less than 6 weeks.
5/5
Trustpilot10 out of 10
10 out of 10, Amy Heaton has been supportive and very professional throughout. She also has strong knowledge of the local area, and I've bought my dream home. Recommended!
Thank you for the review! We're absolutely delighted we have helped you secure your dream home and hope you enjoy it!
5/5
TrustpilotFantastic estate agent @ Matt
Matt was absolutely unfaultable all through my buying process.Kept me updated on progress with my purchase. Very professional, honest and well informed. Matt was a pleasure to deal with. Thank you!
Thank You for your 5* review It's great to hear Matt was great throughout your purchase. All the best in your new home, Kind Regards.
5/5
GoogleDear Lauren Thank you Lauren for the professional way you helped sell my much loved property. It was so helpful the way you kept me informed throughout the process, Always available, polite and courteous, many thanks, Very pleased I chose Ryder and Dutton. Kind regards Mavis McAlpine
Thank you Mavis!
5/5
GoogleJust a few words to say a massive thank you to Laureen Coomber for her guidance and advice in securing the sale of two of my families properties . I don't know what we would of done without her expertise and professionalism especially when we faced uncertain times with the new buyers. Laureen is a valuable asset to Ryder & Dutton . Thank you. John & Sue
5/5
TrustpilotExtremely professional - Definitely deserve a 5 star review
Absolutely fantastic! From the minute we approached Ryder & Dutton about handling our rental property we were confident we were in good hands. They took time to understand our requirements and offer a service tailored to our needs, guided us and kept us updated every step of the way, we couldn't ask for better managing agents. Thank you so much Ruth, Gemma and Stacey, you've been brilliant!
5/5
TrustpilotHouse Move Manager - Dependable
We recently had the pleasure of being assigned to a move manager, called Elizabeth Powell, during our house move, and their support made a real difference throughout the entire process. They worked hard to ensure that communication between both parties remained consistent and that progress continued smoothly at every stage.
5/5
TrustpilotEfficient and soeedy
Ryder and Dutton were professional and efficient, Jade and Michala were particularly helpful and friendly.
We are so glad to hear that you had a positive experience with our team. We appreciate you taking the time to share your feedback. We are proud of our agents and their commitment to providing excellent service.
5/5
TrustpilotFrom beginning to end they were…
From beginning to end they were amazing! Nichola was an absolute star. Would definitely recommend
We are thrilled to hear about your positive experience! It's wonderful to know that you were happy with our service. The Slaithwaite Team.
1/5
GoogleRang to enquire about a new local development via the developers, heard nothing, couldn't get hold of them. Several weeks later got a call from Ryder & Dutton in Rochdale, missed the call and returned the call to them explaining I was looking to enquire about a development. Awful attitude from the lady on the phone, (Lauren?) not helpful at all. "You do know you have to sell your property first" but the properties won't be built for 6 months!! All I wanted was a viewing. She didn't know if the developer would part-ex (but gave her opinion of probably not) despite insisting my current property be sold first, couldn't give me a date that I could have a viewing, would get back to me (maybe) at some undetermined date in the future. Said some of the plots were already sold (no idea how, can't even get hold of them). Tried arranging a visit with a financial advisor despite me already having finances in place, got shirty when I said that it had taken a long time to get back to me and that I didn't need these services. So unprofessional. Spoke to several other local developers who were very easy to deal with in complete contrast.
Hi there, we appreciate you taking the time to leave feedback and we're very sorry to hear our service didn't meet your expectations. If you'd like to send an email to reviews@ryder-dutton.co.uk to share in more detail where our service fell short of your expectations, we'd be extremely grateful. Thank you.
5/5
TrustpilotFirst Class Service
The service from Gemma Horn was first class throughout the whole process, professional, courteous and helpful I cannot recommend highly enough
Thanks for your review and pleased to hear that you were happy with the service provided.Gareth HuntHead Of Lettings
5/5
TrustpilotAlex McMahon looked after us from the start.
Alex McMahon looked after us from the beginning and kept us up to date all the way through. Whenever an issue arose, Alex would chase it up straight away and treated our sale and purchase as though it were her own. Buying and selling a home can be very stressful but my wife, Claire and I found that Alex and Ryder and Dutton as a whole did their best to alleviate most of the stress.
Hi Ben, thank you for your review, we finally got there in the end! Wishing you and Claire all the best in your new home. Alex :)
5/5
TrustpilotExceptional service from Ryder and Dutton Royton
From the very start Ryder and Dutton have been brilliant. So helpful and informative at every stage of the process. I would like to thank all the team Oliver, Jade and Conor who have been great. But I wish to thank Michaela so much for everything a brilliant lady always keeping me updated on all aspects of the sale and purchase
5/5
TrustpilotBank Statements
Guiding us through the process of downloading bank statements and being very professional .We wish to thank Jade and Michaela.
it was a pleasure, wishing you all the best.
5/5
TrustpilotFantastic team
What a fantastic team you have, Catherine and Tom we're brilliant from start to end. They both supported me through the highs and lows from buying my house and to finally moving in. I really didn't think I was going to get in the house at one point. I highly recommend Catherine and Tom.
1/5
TrustpilotPoor Communication
I use R & D as my letting agent for my one property. I had to chase my rent from them last month and they explained how this had happened. I didn't expect the same thing to happen the following month. And when I've phoned and emailed them I've not received a reply. I would not recommend using them due to the difficulties I've had communicating with them
I would appreciate if you could contact me directly so that I can look into and understand what has happened here. Unfortunately we don't have a Landlady called 'Poppy' that we deal with from our Rawtenstall office.ThanksGareth HuntHead Of Lettings
5/5
TrustpilotGreat Service
We have just sold our house in Royton and used Ryder and Dutton who were very helpful throughout the process. It took over 6 months to go through and Michaela was very helpful during what was a very stressful time. She always kept us up to date with everything and was always on the end of the phone if there was any problems - great service.
5/5
GoogleExcellent service from Valuer initially (Kris), followed with regular updates and clear communication throughout the sale. Have recommended to friends and family.
5/5
GoogleSold my property with Rochdale Ryder & Dutton last year & had brilliant service. Would highly recommend to anyone looking to sell!
5/5
GoogleWould definitely recommend Ryder and Dutton. Lauren in the Rochdale office was super helpful and provided a really professional service from start to finish. Nothing was too much trouble and her ‘can do’ approach and friendly manner are a credit to the business. Thank you Lauren!
Thanks Julie!
5/5
TrustpilotRecently puchased a house
Recently puchased a house, was very smooth from the agents side, having an assigned move manager was extremely helpful - thank you so much for all your help Catherine and Geraldine!
5/5
TrustpilotGeraldine was our go between what a…
Geraldine was our go between what a great service we was given by her always there to help and no problem to small this lady is a credit to ryder and dutton would recommend with the service I have had 10 out of 10
5/5
TrustpilotNew buyer experience
I’ve recently bought my new house from Ryder and Dutton. Catherine was amazing throughout and was really helpful with any questions or queries.
It was pleasure to help you, we wish you all the best in your new home, take good care and all the very best form all at Heywood Ryder and Dutton Branch
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