Trusted Agent profile · Rochdale
★★★★★
2,375 reviews across 2 platforms
132 Yorkshire Street, Rochdale, OL16 1LD, OL16 1LD
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 132 Yorkshire Street, is rated 4.8 out of 5 across 2,375 reviews on two platforms, including 256 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotGemma was very helpful in every aspect…
Gemma was very helpful in every aspect always rang me back when I called and she was busy. Lovely lady.
Thank you for your 5 Star review. I was more than happy to help and enjoy your new home.Many Thanks, Gemma (Applications Team Leader)
5/5
TrustpilotMichaela and Jade were so friendly and…
Michaela and Jade were so friendly and helpful. Professional at all times, during a stressful process.
We hope you will be very happy in your new home, Thank you for the review.
5/5
TrustpilotExcellent Service
Absolutely amazing service from Ryder & Dutton team at Lindley with selling my property. The team had in-depth knowledge about the area and property. They were approachable and very customer focussed at all times. Thank you to Emmy, Oliver and Jo at the Lindley branch! you are amazing! I definitely would use Ryder & Dutton again.
5/5
TrustpilotFirst Time Buyers
Jenny & Nancy have made our experience of buying our first home a breeze & stress free. With the constant updates throughout. Thank you so much.
4/5
TrustpilotA good experience overall
A good experience overall. The initial stages to get to advert were a little slow, we had to wait a couple of weeks for photos to be taken etc. The handling of the sale was really good. We were supported by Bryony who unfortunately had to massively compensate for the poor quality of solicitors but did so really effectively.
5/5
TrustpilotFirst time buyers
Ryder & Dutton Royton were super helpful throughout the entire process of buying our house in Royton. Jade assisted us and was always only a phone call away to help us with whatever we needed. We’re first time buyers and she really helped us with what to expect next, and gave us some really good expertise advice. Thanks Jade!
5/5
TrustpilotAs first time buyers we had many…
As first time buyers we had many questions throughout the process of buying our home Michaela and Conor were incredibly helpful and reassuring. Michaela went above and beyond to retrieve and share information which aided us in buying our home. Every member of the team at the Royton branch has been lovely and helpful, particularly Michaela and Conor.
5/5
TrustpilotHelping me fill all the technical…
Helping me fill all the technical emails out Jade and Michaela were very helpful
We are so glad to hear that Jade and Michaela were able to assist you with your technical emails. We strive to provide excellent customer service and we are happy to hear that our team was able to help you.
5/5
TrustpilotFriendly staff
Staff were friendly and kept us informed during the purchase....just wanted to add that Nicola was particularly knowledgeable and helpful
Thank you Rosemary, we wish you all the best! The Slaithwaite team.
5/5
TrustpilotRyder and Dutton have been professional…
Ryder and Dutton have been professional and friendly throughout our sale. We were always kept informed of any developments. We have dealt with other agents in the past and in our opinion Ryder and Dutton are by far more professional and friendly to deal with. Special thanks to Beth and Matt at the Rawtenstall office who always went the extra mile in our sale.
5/5
Trustpilothome purchase
Massive thanks to Catherine Salisbury and Julie who were great throughout. Always answered the phone and sorted everything as soon as possible.
Thank so much for the lovely review, it's been a pleasure, we hope you love your new home! All the best from all at Ryder and Dutton Heywood Branch
5/5
TrustpilotCouldn't ask for a better service
Couldn't ask for a better service. Kia was particularly very good at keeping everyone fully up to date as well as keeping things running as smoothly as possible.
5/5
TrustpilotZoe Waterhouse was excellent
Zoe Waterhouse was excellent, very helpful, quick to respond to questions and very approachable. If she was not in the office Geraldine and Alice always helped. Great team thank you l!
Thank you for your lovely review. We wish you all the best in your new home for your and your lovely bundle of joy.
5/5
GoogleNicole of the Rochdale branch was very helpful thru the sale of my property and let me know how things were progressing throughout the process. She kept me informed with phone calls and emails. I would recommend this estate agents
Thanks for sharing your experience Jamil, glad we could help with your property sale😊 …
1/5
TrustpilotI had the worst experience
I had the worst experience. I was trying to buy a house and got told my offer had been accepted, I was so excited. I had already sent my info over and then tried to sort another viewing of the property now I know I was accepted. They told me they would call me back, they didn’t. I waited and then a few days later I called back asking if they knew, they didn’t and then asked me if I had sent a certain document they asked for ( they didn’t and it was the first time I had ever heard of this). I sent it over right after the call. Then I noticed the house was still up on the website which I thought was odd. I contacted them and they said they would check, I also asked again about the viewing and again they said they would call me back? I didn’t hear for them for a day and then get the call that someone had made a higher offer, I was appalled as I loved this house! I asked how, I sent all my documents and was in talks with their solicitors they put me in contact with. They said they were waiting for another document THEY failed to tell me about even though I had called them multiple times since the offer had first been accepted. Their communication has been the worst from any estate agents I have spoken to (which has been many). Because of their lack of organisation and clarity I lost out on my first house which took me ages to find. I’m so beyond upset and angry about how unprofessional Ryder and Dutton have been! Avoid them if you want a competent estate agents.
Thank you for you feedback.As you have not provided a name or property address we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email me at jake.rowson@ryderdutton.co.uk so that I may be able to look into this for you.Kind regards,Jake RowsonSales Director
5/5
TrustpilotMossley sale
Geraldine Marsden was our key contact (Saddleworth) who supported us through a rather complex sale. Good clear communication maintained. Would recommend.
Hi Jo, thank you for taking the time to review the service offered by Geraldine. We are delighted to have her on our side at Saddleworth and know how much her expertise helps all our clients. I will ensure your comments are passed onto her. All the best, Alex and the whole team at Uppermill.
5/5
TrustpilotMichaela kept us informed throughout…
Michaela kept us informed throughout the purchase process. Would highly recommend.
We're so glad to hear that you had a positive experience with Michaela. We appreciate you taking the time to share your feedback.
5/5
GoogleWe recently bought a house with a help of the Rochdale team and I would like to say big thank you to Lauren for her support. Had an amazing experience with Ryder & Durton all the way through. We were shown many houses by different agents, but viewing we had with Naveen was the most professional of them all! Great job guys!
5/5
TrustpilotWorking with the Ryder & Dutton…
Working with the Ryder & Dutton Linthwaite branch has been great with the recent sale of my house - everyone especially Nichola Wain has been extremely friendly and helpful!
Thank you Laurie
5/5
TrustpilotHouse Sale
The experience was great due to the customer service as whenever there was any issues regarding the sale it was dealt with immediately. The 2 main people who helped us massively were Helen and Georgia cant thank them both enough for all the hard work that they did for us. I would highly recommend friends and family if they were ever thinking off selling a propriety to go into Ryder and dutton as ask for either Helen or Georgia to help them out as you will get the best possible service.
Hi Thomas, thank you for your review. It has been a pleasure helping you and your family with the house sale and we wish you all the best for the future. Please stay in touch! Georgia, Helen and the whole team at Ashton.
4/5
TrustpilotHad a purchase fall through but…
Had a purchase fall through but completed on a different property with Ryder & Dutton. I mainly dealt with Matt who was always professional and helpful, when it was near completion Megan took over to see it through to the end. Good service
5/5
TrustpilotMy contact at Ryder and Dutton was Geraldine Marsden.
My contact at Ryder and Dutton was Geraldine Marsden. She kept me up date with everything that was going on that she knew of and chased up any enquiries that i had. She always replied to my emails and called me with important updates. I would recommend Ryder and Dutton if only to deal with Geraldine. She was lovely.
Thank you for your review, Darren! We're so pleased to hear you had such a positive experience with Geraldine.
5/5
TrustpilotOutstandingly helpful.
Geraldine & Zoe went over & beyond everything I would have expected in there efforts to assist in my purchase of a house throgh their branch. They were knowledgeable, friendly and very helpful.
Thank you for the lovely review. we hope you settle into your new home. Thank you
5/5
TrustpilotGreat experience - Rochdale branch - thank you Tom
Tom Prince in the Rochdale branch was fantastic in dealing with our sale.
We're happy to hear about your fantastic experience with our team in Rochdale! We appreciate you mentioning how they kept you updated and provided thorough feedback. We're glad they were helpful and that you'd recommend them.
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