Trusted Agent profile · Rochdale
Verified
★★★★★
604 reviews across 2 platforms
569 Bury Road, Rochdale, OL11 4DQ
Part of Keenans, see every office.
Keenans Estate Agents's office in Rochdale, at 569 Bury Road, is rated 4.4 out of 5 across 604 reviews on two platforms, including 95 Google reviews rated 4.7.
Tell us what you need and we'll pass your enquiry to Keenans Estate Agents Rochdale and up to three other top-rated agents near Rochdale.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
4/5
TrustpilotGreat job Callum
Callum stepped up to the plate and fixed everything that was not satisfactory with the service. He fulfilled his promise, improved the communication that was lacking, and worked diligently to find potential tenants within the agreed-upon timeframe. I'm pleased with the service Callum has provided me with so far. Thank you Callum.
5/5
GoogleElla and the team at Keenan’s Rochdale have been great handling the sale of my property. Ella has been extremely efficient at handling any queries I have had during the process. Highly recommended, thank you!
5/5
GoogleI would definately recommend Keenan’s as an estate agent Very helpful , professional and friendly A special thank you to Rebecca Reade who got the house sale and Ella Walmsley who helped with the sale and the completion
5/5
GoogleI have used Keenans Estate agents for the buying of my property. They kept me up to date and explained the process. Ella was especially helpful, ringing me each week, updating me and answering all my questions. I would definately recommend.
1/5
TrustpilotThe agents at keenans were incompetent
The estate agents at keenans were incompetent luddites who slowed down our process of buying a house immensely and almsot caused the entire sale to fall through. They took forever to respond to e-mails (if they ever even did), ignored questions and left out key information, delayed passing time sensitive information from the sellers to us, and overally made the experience a nightmare
5/5
GoogleAmazing estate agents! I purchased my house through them recently and from the offer to the hand-over of the keys, they were excellent. They kept me informed throughout the process without the need for me to chase things up. Faye and Ella dealt with my purchase and they were both courteous, pleasant, and professional. The hand-over of the keys in a gift box, with chocolates, a card, and classy looking bag was a very pleasant surprise and cherry on the cake. Well done team!
5/5
TrustpilotFantastic service
The service that was provided here was of high standards it was excellent! Alicja went above and beyond to help me with an enquiry I had. She was not only professional but was an extremely lovely girl. She provided me with a lot of useful information and helped me so much. I definitely recommend Keenans estate agents and will definitely be getting in touch again and recommending to my friends and family!
4/5
TrustpilotSuper team
The overall impression was how good they marketed my house..great photos 📸 and well written...James is a super star as is the rest of the Rochdale team..house is now sold and ive put in a offer in on a Keenans property....
5/5
TrustpilotRecently sold my house with Keenans and…
Recently sold my house with Keenans and couldn't have been better looked after by the whole branch in ACCRINGTON. Special shout out to Jonathan for going above and beyond to ensure the sale went through as quickly and smoothly as possible, not forgetting to mention the offers I received where way above asking price! I wouldn't sell a house with anyone else! Thank you Jonathan and all the team keenans ⭐⭐⭐⭐⭐
5/5
GoogleI have nothing but praise for the Keenans team in particular Lauren and Sam . They have always responded to any queries I have had with great efficiency and accuracy and have kept me regularly updated with the progress of my sale. I have no hesitation whatsoever in recomending any branch of Keenans in selling or buying a home. Well done guys!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleUsing Keenan’s Estate agents in Rochdale to sell and buy my new home,very helpful,and a five star service,and thanks to Ambre,for helping with most of the forms you have to complete.
5/5
TrustpilotChloe was a credit to Keenans with all…
Chloe was a credit to Keenans with all her help and support. It was stressful at times but we got there in the end and she informed us of what was happening all the way. This was not the easiest thing I've had to do in selling my parents house but Chloe took it all in her stride. Pushing the solicitors to get a move on. Thanks Chloe.
5/5
TrustpilotGreat service!
Keenan's have been exceptional with the sale of our house. Jay has kept us up to date at all times and they were really helpful with the viewings as sometimes my job can mean I'm not available to do them myself. Jay and his team have been thoroughly professional since the start and I would definitely recommend them to anyone. Other estate agents could learn a lot from these guys.
5/5
GoogleExcellent service from Keenan’s team, especially Ella. She keeps us updated throughout the whole process and helps us to chase everything we needed. Thank you so much for her help and support.
5/5
GoogleI recently did a viewing with Keenans and Simon who showed us around the property was a credit, answered all of our questions and showed us the next steps to apply. If only all agents were as good as Simon.
1/5
Trustpilotthe worst estate agents going
the worst estate agents going, unprofessional, rude and lies, we have enquired about several properties and always get told there are no more viewings or they have several offers, we enquired about a property this week and got told it was still available and they would get someone from the Rochdale office to call us back this never happened we just got an email back saying there was offers on the property always excuses from this company, the staff are rude tell lies and never return your calls, i feel that we are being discriminated against because we have had to complain, the owners of this estate agents need to get things sorted as i am now considering going to the ombudsman about them, the managers always cover things up. i will guarantee if i am lucky enough to get a reply they will use there famous words WE DON'T SEEM TO HOLD YOUR CONTACT DETAILS OR NO RECORD OF YOU. If a owner would like to contact me please reply with your email and i will contact you directly
5/5
GoogleI would recommend Keenans to everyone. From valuation to sold in just 3 weeks !!!! Absolutely stress free experience,compared with my last attempt to sell with a different Rochdale estate agent. Really professional, helpful and friendly team. Excellent service, can't fault anything. Thanks very much.
5/5
TrustpilotMrs Kerr
I would not hesitate in using Keenans to sell any property.Nikki has been more then helpful and has provided an excellent service .The team have all acted professionally and efficiently and they have been, a pleasure to deal with nothing is to much trouble .
5/5
TrustpilotI highly recommend the team at Keenans
I highly recommend the team at Keenans, especially Jack, Gemma and Chloe who have always been on hand to answer our questions and are really helpful, responsive and communicative - couldn't ask for more! Jack has been fantastic with the viewings and has really gone the extra mile to help us find the perfect property. Big thanks for all of your hard work!
5/5
GoogleI was very impressed with the service we received when we sold our house with Keanans. We feel we received a very professional and attentive service. Daryl was incredibly helpful and all the other staff were also on the ball. We can't fault Keanans and would definitely recommend them to other vendors and purchasers of properties in Lancashire. Great job!PositiveQuality, Professionalism, Value
5/5
Trustpilotgreat service
I've just sold my late mother's house through Keenans Bury office.The valuation was realistic and the service excellent. Both Emily & Melissa kept me updated with progress and were available throughout the sale process. Thank you to all involved for making it such a quick and easy sale.
1/5
TrustpilotUntrustworthy and unprofessional.
I would avoid dealing with keenans for buying or selling. Our personal experience is they are liers/withhold information. I Won't go into detail but i feel they are very untrustworthy and when i wrote a complaint email, they could not get their story straight and
5/5
TrustpilotMy Keenan Experience.
With the choice of agents in Rawtenstall I made the right one choosing Keenans. From the initial valuation to the sale completing I was kept up to date by e-mails and calls from their office. James Brooking was my point of contact and his handling of the overall sale was very reassuring as it’s a stressful time and James and his colleagues made the matter less worrying.
5/5
GoogleSuch a lovely experience with keenans rochdale, all staff have been amazing but Ambre has been especially great when veiwing properties she is very informative and helpful! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll pass your enquiry to Keenans Estate Agents Rochdale and up to three other top-rated agents near Rochdale.
