5/5
GoogleWe experienced excellent communication from Dominique throughout our house search process. Dominique was polite, cheery and helpful.
Trusted Agent profile · Rochdale
Cowell & Norford Rochdale reviews
★★★★★
286 reviews across 4 platforms
561 Bury Road, Rochdale, OL11 4DQ, OL11 4DQ
Cowell & Norford's office in Rochdale, at 561 Bury Road, is rated 4.6 out of 5 across 286 reviews on four platforms, including 244 Google reviews rated 4.7.
244
Reviews on Google
This office
15
Reviews on Facebook
This office
15
Reviews on Yell
This office
12
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
Google5/5
GoogleCan’t say enough good things about the service we received from this branch!! Dominique and Hayley have been outstanding helping us through a tricky house sale, we honestly wouldn’t have made it through without them!! Amazing ladies, keep being just as you are, cos you’re superstars !!
5/5
GoogleAll staff we dealt with at Cowell & Norford were excellent. Agents were proactive and kept us in regular communication throughout our sale and purchase. Would highly recommend.
5/5
GoogleSorry for the late review. All going great with the tenant provided by Jonathan and Hayley at the Milnrow branch of Cowell and Norford. Also thanks to Laura at Rochdale for advising me on the technicalities of a new rental. first class service always contactable
5/5
GoogleVery helpful and brilliant customer service. I mainly corresponded with Dominique who was very lovely and made me feel very comfortable with the whole process. Very warm and professional. Definitely recommend.
Agent replied · 8 November 2024
Your feedback is very much appreciated. Thank you Dominque
5/5
FacebookExcellent service great communication and all ways on time to all house viewings appointments Highly recommended 😁
5/5
GoogleProvided an excellent, comprehensive service from start to finish at a reasonable price. Thank you for your help with this letting and see you on the next one :)
5/5
GoogleFirst time i have used Cowell and Norford to rent a property . Great team involved from start to finish. A big Thank You to Sam , Laura and Natalie . Very happy customer experience. Cheers Guys .
5/5
GoogleA wonderful team! Ben and Craig were very helpful and understanding, accommodating all the way. would use them again in the future.
5/5
GoogleSold my house and they was great. Kept in touch with me all the time, they chased my solicitor for information. Friendly and knowledge team, everything went really smooth and provided great communication between me and the buyer about everything. I also bought my house through them 20 years ago which was a smooth experience so went back to sell and can not say how smooth everything went. Great team.
1/5
TrustpilotProperty came on market
Property came on market , board didnt even go on , emailed enquiry , no response rang week later and its sold not taking any offers , thats how back handers go on in this field now , hope buyer knows he lost out on more money
5/5
GoogleRecently used Cowell & Norford for the sale of my property, They could not of helped us any more, They were so accommodating with our viewings, even completing the viewings for us when we were unavailable and always keeping us in the loop of everything going on, The property I was purchasing kept getting delayed constantly through no fault of ours or Cowell and Norford, They were super helpful constantly chasing our property purchase for us as the estate agents we were purchasing off were not helping us at all.
5/5
GoogleAmazing, friendly service from start to finish, and everything else in-between! Special mention to Danielle for keeping us in the loop and being generally lovely! Used them before and would definitely use them again, thanks.
2/5
GoogleUnfortunately cowell and norford did not provide us with a good service consistently over the 7 months our property was on the market with them. At first we were impressed by their tenacity, however following the end of lockdown, they became uncommunicative and we did not receive regular updates from them. Despite asking for our property to be advertised on Zoopla several times following a reduction in price, this was not done. Their description of our property was poor quality and had spelling mistakes within it, even when we updated the house profile. The floorplan was also inaccurate. Eventually you get fed up of trying to communicate with people who obviously have little commitment to selling your home. We have now got a new agent who has taken the time and effort to write a good description and has taken good quality photos which do our house justice. Its just a shame that cowell and norford didn't do this in the first place.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleEvery bit The Estate Agent of 2019!! The team there were friendly, informative and patient which as a first time buyer i found comforting. I went to view a Cowell and Norford house and nice though it was it wasn’t for me. The following day on my doorstep an envelope appeared with another listing. The team had recognised my needs and found me a house that i loved. My offer has since been accepted and im very excited to start my new life in my first home. Special thank you from me to Hayley, Sam, Dominique and Steve and for helping make this happen!
5/5
GoogleI have recently bought a house through Cowell and Norfold, and found the estate agents to be incredibly helpful and knowledgeable. They made the whole process stress free and they went above and beyond to help me find my perfect home. I am a first time buyer so naturally had a lot of questions surrounding buying a house and they were always available to answer my numerous calls and emails. They were extremely helpful and they provided excellent customer service. I would highly recommend them to anyone thinking of selling or buying in the Rochdale area.
5/5
GoogleDanielle has been so professional and friendly throughout. Never been late/ had to rearrange. Very satisfied with correspondence timing. Great estate agents would definitely use them again.PositiveProfessionalism
5/5
GoogleWould highly recommend the Services of Cowell and Norford, have just completed the purchase of my house the process was handled quickly and very efficiently by Dominique. I was kept up to date with progress and any questions or issues that I had were swiftly dealt with - the communication was excellent.
5/5
GoogleReally knowledgeable estate agents. All staff were well-informed, the viewing went ahead without a hitch, and Jonny was particularly helpful on the phone. The process is going well - I would use this agent again.
5/5
GoogleBen and Dominique have been so helpful in helping me look for a new home for my parents. From arranging viewings to updates without having to chase. Would highly recommend. The communication from them is 5 star and we have the perfect new home for my parents.
5/5
GoogleCompetent local proffesional service from craig and maisie , exceeded my expectations Confirmed my belief that a good estate agent effectively pays their own fees , also great lettings advice from Harry in milnrow office
4/5
GoogleA professional company who dealt with things smoothly. Answered all my questions quite quickly.
5/5
YellVery professional, amazing staff.
I couldn't recommend this company enough, we dealt with Danielle, she was brilliant listening to what we wanted and went out of her way to meet our needs she was very friendly and professional throughout.
5/5
GoogleAs a first time buyer and not really knowing what all the aspects of buying a house was, this estate agent’s helped me to get the house I wanted. A special mention for Danielle who helped with with everything I needed to know and was always on the phone when I needed to know something. Danielle really did help me with everything and I would of been lost without her helpPositiveResponsiveness, Professionalism
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