Trusted Agent profile · Robertsbridge

Freeman Forman Robertsbridge reviews

★★★★★ Excellent

163 reviews across 2 platforms

55 High Street, Robertsbridge, TN32 5AN

Part of Freeman Forman, see every office.

Freeman Forman's office in Robertsbridge, at 55 High Street, is rated 4.5 out of 5 across 163 reviews on two platforms, including 125 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Freeman Forman won in 2026.

Google logo

4.9 / 5

125

Reviews on Google

This office

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Freeman Forman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Robertsbridge.

What do you need help with?

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Robertsbridge office, from every platform, shown as written. First names only.

5/5

Google

We would recommend Freeman and Forman in Robertsbridge without hesitation. Always quick to respond to any queries and concerns. We dealt predominantly with Mark and Tracey and they acted on both our sale and purchase. We had some unforeseen issues with both, and they did a fantastic job of continuing to drive the process forwards. We are now happily in our new home thanks to the team.PositiveResponsiveness, Professionalism

Pip · 17 June 2021

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Hector went over and above inorder to…

Hector went over and above inorder to help me both sell and purchase a property. Very professional. I would have no hesitation in recommending Hector and Freeman Forman to any future purchasers/sellers.

Ms · 16 September 2023

5/5

Google

Friendly and professional visit from Matt to value my property.

David · 16 April 2025

Agent replied · 23 August 2024

Thank you for your thoughtful 5* review David! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Matt, Freddie, Mark and the rest of the team. I would fully recommend using FF if you want hassle free, can do, efficient and friendly estate agents.

Neil · 16 April 2024

Agent replied · 16 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We purchased a house through Freeman and Forman in Robertsbridge towards the back end of 2020. From the very first viewing u til the day of completion they were fantastic. Mark in particular was extremely helpful and helped us ever step of the way. Once again thank you and keep up the fantastic work 👍🏼🍺PositiveProfessionalism

David · 24 August 2021

Agent replied · 16 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

This team give estates agents a good name. Not only did they have the resources to ensure numerous weekend viewings (incredibly important when buyers are not local), they led a complex and challenging sale smoothly. It could not have happened without their technical, legal knowledge and their calm continuous communications/bridge building. They earn every penny of their commission!

Hester · 17 June 2020

Agent replied · 16 June 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.

5/5

Google

Very efficient but pleasant with it!

Gaynor · 14 January 2025

Agent replied · 12 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Gaynor! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Thankyou so much Jamil Nahoor & your…

Thankyou so much Jamil Nahoor & your team for all your help with getting our forever home, we know that you did alot of work behind the scenes & we are very grateful, you are very good at your job.

Caroline · 22 November 2024

5/5

Google

Excellent experience of a house valuation from Matthew Wright!

Tristán · 16 October 2024

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review Tristan. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Complete disregard for people trying to…

Complete disregard for people trying to buy a home. Never reply to emails even when I contacted another branch to avoid talking to a specific sales agent as we was not getting any response from “Jena” I asked to speak to a new agent as the lack of response from them resulted us in losing the home we wanted I couldn’t be more disappointed in this company. My mortgage broker never got reply’s totally unprofessional was his words. Good luck to anyone who has to deal with them.

Sian · 28 August 2021

5/5

Google

Bought my first property via here.. couldn't have been more helpful or friendly throughout the process .

Hannah · 16 April 2024

Agent replied · 16 June 2024

Thank you for your terrific 5* review Hannah. Best wishes, Lucy, Customer Relations.

5/5

Google

From our valuation to moving day, our experience with Freeman Foreman Robertsbridge office was great. They kept us informed all the way through the process and were very friendly and professional going above and beyond to get us moving to our dream house.PositiveProfessionalism

Samantha · 24 August 2021

Agent replied · 16 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Absolutely Shocking never again

Absolutely Shocking. Me and one of my friends rented a house through them a year ago! We used the uckfield branch and I can honestly say they were awful. After we both left the house it had taken them 3 months to give us our deposit back. They didn’t answer our phone calls or emails until we told them we had a letter to take them to court. Funnily enough we then got our money! I must say Janine Spofforth for a lettings manager you are awful at your job. We also felt we were taken advantage of as we are young and it was our first house. I will never use them again. Lesson learnt

Mollie · 8 June 2020

1/5

Trustpilot

Misrepresentation of Fact

Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone calls, an email and a visit to their office. This was clearly a misrepresentation by Freeman Forman.

Tim · 23 March 2023

5/5

Google

House on market on Tuesday, sold on Thursday! Bit of a hiccup halfway through sale but both Mark & Tracey offered both professional and helpful advice. Would recommend Freeman Forman to anyone. Contact & communication were excellent

Jane · 16 April 2022

Agent replied · 16 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very friendly, professional and kept up to date with everything that was happening. Obtained a great purchase price and sold the property very quickly. Will definitely use again and highly recommendPositiveResponsiveness, Quality, Professionalism, Value

David · 24 August 2022

Agent replied · 16 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We were very happy with the service provided by Freeman Forman in Robertsbridge when buying our house. The team were extremely helpful and responsive. We would definitely recommend them and use their services again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Monika · 24 August 2021

Agent replied · 16 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Friendly and professional

Friendly and professional, Freddy and the rest of the team were all brilliant. Quick to update you, always on the end of the phone to offer support and advice. They really do provide a brilliant service. was able to view and purchase this property in less than two months which is amazing. Highly recommend, Best in town by far!!!

Olivia · 6 March 2023

5/5

Google

Everyone at Freeman Foreman Robertsbridge couldn’t have been more helpful!

Michael · 16 April 2024

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We recently bought a house with Freeman Forman and they are a great team they couldn't do enough for us . Thank you all again.

Ann · 16 April 2023

Agent replied · 16 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would just like to say thank you to the team at robertsbridge very good service friendly and helpful with the sale of my house would recommend them if you are looking to sell or buy a property

Peter · 17 June 2021

Agent replied · 16 June 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

the team have worked so hard to see the sale through and help with the logistics of completion. worth their weight in gold

Nicole · 16 April 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Just sold my property with Freeman Forman Robertsbridge. I would highly recommend and would use again. Mark and Tracy found a quick buyer and cummunication was great throughout the sale. Thanks!PositiveResponsiveness, Quality, Professionalism, Value

Jason · 24 August 2021

Agent replied · 16 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Friendly team offering professional and efficient service. Thank you to everyone at Freeman Forman Robertsbridge for your help and support.

Jo · 16 April 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Freeman Forman's Google reviewsLeave Freeman Forman a review

Questions about Freeman Forman Robertsbridge

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards: Freeman Forman, Robertsbridge won Trusted Agent; Freeman Forman, Tonbridge won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Freeman Forman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Robertsbridge.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent