Every review we hold for the Ripley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend using Seymours to sell your property, Ben and Joe have worked tirelessly to find the right buyers for our nan's unique bungalow with horticultural land. They always kept us informed throughout the process and answered all our queries in a timely manner. It is never easy dealing with bring forced to sell a loved ones property, but Ben and Joe made the process so much easier for us by dealing with all the viewings, surveys and generally checking the empty property was ok. Thanks guys :)
Taz · 12 October 2019
★★★★★ 5/5
TrustpilotCharity Holden was very helpful and…
Charity Holden was very helpful and professional and gave excellent advice. We received an offer within 2 days of the property going on the market and completion within 3 months
Mr · 13 December 2024
★★★★★ 5/5
TrustpilotThe team at Seymours in Horsell are extremely professional
The team at Seymours in Horsell are very professional and provided excellent service from start to finish when selling a house. It was a probate sale and was not straightforward but the team provided excellent advice throughout and were very good at keeping us updated at every stage of the sales process.
Gordon · 11 September 2024
Agent replied · 23 October 2024
Thank you, Gordon. We're glad to hear that our Horsell team provided the support and advice you needed during the probate sale. It's great to know they kept you well-informed throughout the process. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotGreat Estate Agents
Great Estate Agents. Highly recommend. Special thanks to Chris and the team for all their hard work, professionalism, invaluable help and good humour in getting our house purchase over the line. Cary and David
JD · 19 August 2022
Agent replied · 19 June 2024
Thanks Cary & David, its been great to work with you as well. Keep well.
★★★★★ 5/5
TrustpilotAdele from start to finish has been a…
Adele from start to finish has been a pleasure to work with. Adele kept me updated and always got back to me which to myself is very important.
Grant · 21 March 2023
Agent replied · 19 June 2024
Thank you for your review, Adele will be delighted to read your comments.
★★★★★ 1/5
TrustpilotThe Seymours
The Seymours, Woking was given the whole combo of bad experience you can get from an estate agency.
Lily · 23 April 2025
★★★★★ 5/5
TrustpilotWalton on Thames- Fantastic!
From start to finish my whole experience with my new purchase has been amazing. Jamie and Clare at the Walton on Thames branch have been incredible, professional and efficient throughout the whole process. Nothing was too much trouble. Great experience, heartfelt thank you for your help.
Kelly · 29 November 2025
★★★★★ 4/5
TrustpilotFriendly and informed staff
We have been kept informed about viewings and we feel Seymours were positive about our house. The valuation was a bit too high initially but we thought it would help with negotiation. However, we eventually decided to drop the price dramatically and we started to get some more offers. They could be a bit better with more regular feedback.
Deborah · 12 April 2024
Agent replied · 19 June 2024
Thanks Deborah. Good to see that it's overall positive, but we can certainly look at ways to get the regular feedback sorted. Thanks again.
★★★★★ 5/5
GoogleI cannot rate the team at Seymours highly enough! Ben, Joe and Emma were extremely professional and supportive throughout our entire buying and selling process. There were many times that the situation with solicitors etc got very stressful. The entire team were there to help us through the those difficult times. I had not previously realised how much work estate agents do in the background to ensure your sale progresses smoothly. I am so grateful for all of their help and constant professionalism, especially in the face of some very stressful customers (and by that I mean myself). A massive thank you for all of your hard work. We are in our forever home now and that would not have happened without the teams assistance.
Russtyjam · 12 October 2018
★★★★★ 1/5
TrustpilotIf I could give them zero I would!
If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times
Charlotte · 31 August 2022
Agent replied · 19 June 2024
Hi Charlotte, thanks for the review. Firstly may I apologise for your experience with us, It is very unusual for a customer to experience what you have but nonetheless it shouldn't happen. All reviews, be they positive or negative are important to us as they are used to improve services. I would like to look into this matter on your behalf, therefore could you please let me know which office you are referring to? Regards, Ian.
★★★★★ 5/5
TrustpilotAdmirable estate agent.
Seymour’s are proving to be an admirable estate agent. At all times they have proved to be honest, open and trustworthy. They have taken our problems and limitations on board in our quest to move to a much more expensive area housing-wise, offering plenty of help and sound-advice. Many thanks!
Michael · 10 September 2024
Agent replied · 23 October 2024
Thank you, Michael! We're so glad to hear that you've found our team to be honest, open, and supportive throughout your move. It's great to know that the advice and help we've provided have made a difference in your journey to a new area. We really appreciate your kind words!
★★★★★ 1/5
TrustpilotWas an awful experience from start to…
Was an awful experience from start to finish. I thought the stressful part would be the physical side of moving. But no it was the agents and the solicitor that they recommended. The only agent I can praise is Toby at the knaphill office. He was a delight to deal with.
Rebel · 19 August 2024
Agent replied · 23 October 2024
Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t as expected, and we apologise for any frustration you encountered. Whilst we’re pleased that Toby was able to make a positive impact, we’d also appreciate the opportunity to learn more about the issues with the solicitors we recommended and to discuss our services in more detail. Please get in touch with the office, we’re here to help
★★★★★ 5/5
GoogleWe were both extremely happy with the service we received from Seymours. From initial valuation to eventual sale Ben and the team at Seymours Ripley provided a 5 star service at every step of the way. In what proved to be a very turbulent chain (through no fault of Seymours Ripley) they were always available with a helping hand and a calming influence, offering sound advice and a sympathetic ear. Ben demonstrated excellent market knowledge both on a local level and a wider view perspective in what was by anyone's standards a challenging year in the housing market. Our heart felt thanks go out to Ben and his team.
Nik · 12 October 2017
★★★★★ 5/5
GoogleReceived excellent service from the Ripley office when selling our flat recently. Ben and the team are friendly and hard working. We were going to try an online company to save a bit of money - but we are so glad we didn't as we wouldn't have got the attention and excellent customer service that we felt was absolutely key to the final sale of our property. Dealing with a chain of solicitors and conversations with our buyers were all done with care and efficiency, I wouldn't hesitate to recommend - you'll be in good hands.
Suzanna · 12 October 2017
★★★★★ 5/5
TrustpilotProfessional Progressive Result Driven
I have to say how impressed I was with the whole team at Seymours nothing was too much trouble. Amy, Tom , Spencer, Zo and Brett. They all showed professionalism and honesty when handling the sale. If you want an Estate Agent that really does go the extra mile Seymours should always be at the top of that list. No wonder they are No 1 in Woking
JDS · 9 September 2023
Agent replied · 19 June 2024
Thanks JDS. There's a large team of people in the Woking office, but despite this we try to keep things personal in the same way we'd want to be treated. Thanks for using as and always pop in to say hi if you're passing.
★★★★★ 1/5
TrustpilotReview of Guildford seymours
Review of Guildford seymours - 1/5 absolutely useless incompetent Sales and Letting team. The 1 star goes to whoever the person is who speedily puts up the signs.
Baldeep · 11 April 2026
★★★★★ 1/5
TrustpilotSeymours letting service in Woking is a…
Seymours letting service in Woking is a joke. Disgusting "service" and attitude. I would advise anyone to stay well clear of this place. They are happy to take your money and that's it.
Elizabeth · 30 April 2022
Agent replied · 19 June 2024
Hello Elizabeth, thank you for taking the time to review our services, we take each one very seriously. As a result we will review your comments and be in touch.
★★★★★ 5/5
GoogleWI have just purchased an apartment in the village. Seymours acted for the vendors - a development company. Without doubt it was the good rapport between both them and the builders that made our downsizing and leap into the unknown worthwhile. Of course there were a few snags to rectify but with the help of Mr Conquer, Ben, all has been sorted. I rate Seymours very highly and cannot praise Ben and his team enough. A HUGE THANK YOU to them all. Not forgetting however the builders and developers as they too played their part.
Fiona and John Gilbert, Lutidine House.
Fiona · 18 June 2016
★★★★★ 5/5
TrustpilotI have just sold with Seymours Woking…
I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.
Helen · 5 December 2024
Agent replied · 23 December 2024
Hi Helen,Thank you for sharing your experience! We’re so pleased to hear you were happy with how your sale was handled. Maxine from the Sales Progression Team will be delighted to know her recommendations were helpful to you.We’d be thrilled to assist you again in the future.
★★★★★ 1/5
TrustpilotUtterly ridiculous people
Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.
Andy · 30 April 2022
Agent replied · 19 June 2024
Hello Andy, thanks for the review. We appreciate the comments and can assure you that we take all reviews very seriously. We will be reviewing your experience with us.
★★★★★ 1/5
TrustpilotUnresponsive (Camberley branch)
Have been waiting months for a solution to a serious problem with the front door on our rental. Any contact attempt made is either not responded to or ‘passed on to another member of the team’, from whom we never hear back.
Hannah · 1 December 2025
★★★★★ 5/5
TrustpilotBilly Jones Seymours
Billy Jones was the agent to show me a flat in Woking today. He was very professional, helpful and very patient. Also before the viewing he provided me with all information I required fully and swiftly. a top agent :)
Jasmin · 14 September 2020
Agent replied · 19 June 2024
Hi Jasmin, Thanks for the message. We have shared it with Billy.
★★★★★ 5/5
TrustpilotSeymour's in Surbiton OUTSTANDING
Seymour's in Surbiton have been absolutely outstanding! Not only did they find me the perfect property, it was in the perfect location. Truly helpful from the outset and a pleasure to work with. Buying/selling is stressful at the best of times, so great to have an agent with empathy and professionalism! Many thanks
Dom · 24 May 2024
Agent replied · 19 June 2024
Hi Dom, thank you for your wonderful feedback! We're delighted that our Surbiton team could find you the perfect property in the ideal location. Your appreciation of our helpfulness and professionalism truly means a lot to us.
★★★★★ 5/5
Trustpilot5 star service
Thanks to Ben and the team at Seymours Ripley for their professional approach to finding us a property. They were very helpful and we will definitely use them when we are looking to sell
Ian · 25 November 2021
Agent replied · 19 June 2024
Thanks for the lovely comments Ian and for taking the time to review the team at Ripley.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.