Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBarry is a very nice and skillful guy
Barry is a very nice and skillful guy. It make my ceiling as brand new! Also he is very punctual!
Caroline · 10 January 2024
Agent replied · 13 June 2024
Hello Caroline, Thank you for your review. We are happy to see you were pleased with Barry's work. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotMia Customer Service
Whilst our property needs lots of work doing, Mia has been, and is continuing to be absolutely exceptional in assisting with sorting the issues out. She jumps straight onto any issues we have and understands that this is our Home and these issues need resolving.
Anon · 28 May 2024
★★★★★ 5/5
TrustpilotMike Lewis was excellent
Mike Lewis was excellentHe is friendly, patient and professional. The water marks on the ceiling seems getting bigger and darker. Then he confirmed there is no leakage with a reading zero on the leakage detector. He explained why it got darker but I shouldn't worry about it. Then he repainted the area for me. Thanks Mike!
Ben · 5 October 2023
★★★★★ 5/5
TrustpilotThe Hill operative Graham was great and…
The Hill operative Graham was great and completed the work professionally, speedily and was very tidy. My contact with Hill as a company has not been great at all.
Rob · 11 May 2023
Agent replied · 13 June 2024
Hello Rob,Thank you for taking the time to leave a review. We are happy to hear Graham was able to rectify your issues and welcome your valuable feedback regarding our contact. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotThank you Simon Cowdrey
A big thank you to Simon Cowdrey for fixing the cracks in ceiling and along the staircase skirting. Simon is very nice and professional. He has also given me a lot of knowledge about home maintenance and repairs. I really appreciated his patience for all my stupid questions.
Donna · 21 March 2024
★★★★★ 5/5
TrustpilotRaalf Fallaha was punctual
Raalf Fallaha was punctual - very helpful as I have previously experienced when he has been to resolve issues. Goes above and beyond in my experience- thanks
JVP · 5 July 2023
Agent replied · 24 August 2024
Hello JVP, Raalf will be pleased to see your review, and we are happy to hear he was helpful.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotThank you to Alan Deadman
Alan Deadman attended our property to do fix some problems with the paintwork yesterday. He had previously visited us a couple of time in the past, shortly after we moved in, and he has always been very helpful and polite. He let us know how long the work was going to take, got the job done quickly and made sure he left the place tidy afterwards. Thank you for your help again.
Andrew · 22 September 2023
Agent replied · 13 June 2024
Hello Andrew, Thank you for taking the time to leave a review. We are pleased to hear our usual high levels of customer service were delivered by Alan. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotI recently had Phil repair my door…
I recently had Phil repair my door handle, and I couldn't be happier with the service. Not only was he extremely friendly and nice, but he also approached the job with utmost professionalism. He arrived on time and completed the repair efficiently. I highly recommend Phil for any handyman needs!
Simona · 6 February 2024
★★★★★ 5/5
TrustpilotBradley Sullivaw is such a good builder…
Bradley Sullivaw is such a good builder and he did a great job. Punctual and the work is good.
Allison · 12 January 2024
Agent replied · 13 June 2024
Hello Allison,Bradley will be pleased to see your review, and we are happy to hear his service was excellent.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAn Angel from Hill
My family would like to express our sincere thanks to "Faik" who has been doing very outstanding jobs today. He has been very caring to my family as usual.We reported a water leakage in one of our bathroom last month. It was repaired about 2 weeks ago, he came today, with a device, to do a very careful inspection for us. He then confirmed with his big smile, no more leaking, it was fixed! He does understand our worries and share our happiness. Well done Faik! He also helped to repaint our door today as it was damaged and some paints fell off. Actually this is his second visit for the door issue as he could not find the exact right paint for the door last time. He refused to do a so-so jobs as he take his job very seriously.He also suggested to repaint the ceiling, caused by the water leak, anytime but he suggested us to wait as he can resolve other issues , if any, altogether. This will help him/ his company to be more efficient and productive. We are impressed by his caring to customer and to his company.We wish him and Hill all the best in 2023.With Best RegardsTK Leung
Mr · 20 January 2023
Agent replied · 13 June 2024
Hello Mr T Leung,We are delighted to hear that you are happy with the service you received, and we will be sure to pass your message on to Faik.We wish you and your family all the best in your in your new home.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotRichard was awesome guy and did…
Richard was awesome guy and did fantastic job.
Naresh · 24 September 2025
★★★★★ 5/5
TrustpilotGreat service
A big thank you to Terry Evans.He was polite and friendly. Managed to fix everything in a short time. Would recommend them!
Asviniya · 31 October 2023
Agent replied · 13 June 2024
Hello Asviniya,Thank you for your positive review commending Terry for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotExcellent service
Alan Deadman came over to investigate an issue in my bathroom and I was really pleased with his service. I felt like a valued customer and Alan was willing to explore a number of different avenues to get to the root cause. Thank you Alan
Nicola · 5 May 2024
★★★★★ 5/5
TrustpilotMike Lewis is always polite and…
Mike Lewis is always polite and professional when he has done any work at our property. He is very trustworthy and a conscientious worker and will always explain what work is being carried out. If any work is to be done I would recommend Mike without any hesitation.
Lee · 29 February 2024
★★★★★ 5/5
TrustpilotHill service. Good or Bad??
Today I experienced a 5 star world class service from Hill. "Falk" has been doing a wonderful job for us. His positive attitude, technical knowhow and kindness impressed me the most. Special thanks also to Hill Customer Service Manager Mr Darrell Roome, he has been helping us to resolve a lot of issues. He always try his very best to find different solutions to help us. We is a very care and efficient person. We are 200% satisfied with the Hill service. Thanks. TK Leung
Mr · 21 December 2022
Agent replied · 13 June 2024
Hello Mr T,Thank you for leaving such a detailed review. We are glad to see everything got dealt with promptly and we will pass on this message to Faik. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotSimon Cowdrey from Hill Ops
I worked with Simon Cowdrey from Hill’s Ops on a repair work of my doors. I do have experience worked with him a few times before. He always helpful, friendly, reliable and never make me disappointed , recommended and a thumb up.
Chi-shing · 20 June 2024
★★★★★ 5/5
TrustpilotDaniel was very professional
Daniel was very professional. Arrived promptly, got the job done and left the room clean after work was complete.
Matt · 21 December 2023
Agent replied · 13 June 2024
Hello Matt, Thank you for your review. We are happy to see you were pleased with Daniels work. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotGreat Workman
Mike Lewis was a very plesent,obliging Gentleman who went out of his way to get my job done.
Samantha · 10 January 2024
Agent replied · 13 June 2024
Hello Samantha, Mike will be pleased to see your review, and we are happy to hear he was helpful.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotGreat service from Hill
Very prompt and efficient service by Hill. Employee was friendly and helpful with his instructions. Thank you Michael Chapman
Chris · 18 December 2023
Agent replied · 13 June 2024
Hello chris, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotGreat service
Simon was neat, tidy and quick .
Mrs · 24 September 2025
★★★★★ 5/5
TrustpilotPeter Miller went above and beyond
Peter Miller went above and beyond to repair, screw pops in my ceilling and a crack above my skirting board. He completed the job quickly and efficiently keeping everything clean and tidy. I would highly recommend his services and Hill Group.
DW · 2 July 2024
★★★★★ 5/5
TrustpilotAndy Delaforce above and beyond
Andy Delaforce repaired damage done to walls when splash back was replaced. Looked like new. Whilst here he found a problem with front door and fixed that. He also touched up scratch marks caused by Hillarys blind fixture. Above and beyond. Thank you Andy.
Susan · 8 May 2024
★★★★★ 5/5
TrustpilotAll issues with wall is now fixed we…
All issues with wall is now fixed we are very much happy with peter miller … he is so helpful wonderful person..thanks to hill for choosing him
George · 21 May 2026
★★★★★ 5/5
TrustpilotRichard came round to fix few things in…
Richard came round to fix few things in our flat today, however not only did he fix them but he also went the extra mile to help me with some information that was useful to me. Richard was amazing thank you Richard.
Zeynab · 10 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.