Trusted Agent profile · Rickmansworth

Gibbs Gillespie Rickmansworth reviews

4.2

★★★★★ Great

864 reviews across 2 platforms

3 Odeon Parade, High Street, Rickmansworth, WD3 1EE

Gibbs Gillespie's office in Rickmansworth, at 3 Odeon Parade, is rated 4.2 out of 5 across 864 reviews on two platforms, including 406 Google reviews rated 4.7.

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4.7 / 5

406

Reviews on Google

This office

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458

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good estimated rent, tenant and competitive fee

My experience with Gibbs Gillespie has been largely good. Their estimated rent was good and they achieved it for me in reasonable time with good tenants. Even when I developed cold feet, Claire assured me and ensured that the objectives are achieved in full All this was done for a competitive fee as well. Due to the nature of my tenant (insurance company paid rent), there were a couple of delay in communication which could have been averted which is more of a learning point for Gibbs rather than a complaint. I look forward to a long relationship with Gibbs. Highly recommend.

Nachi · 12 November 2025

Agent replied · 24 December 2025

Dear Nachi Arunachalam We greatly appreciate your 5-star review and the time you took to share your experience with Claire. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

A professional team

Aqib and the team are real professionals from start to finish. They kept me informed, with market trends, viewings and updates and managed to sell my property really quickly. The move manager Irene is key in keeping all the moving parts going forward. She is also very supportive during what can be an anxious time.I would 100% fully recommend the Stanmore branch.

Louise · 12 November 2024

Agent replied · 26 December 2024

Dear LouiseCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Aquib and the team a 5 star rating! Many thanksCustomer Care Team

1/5

Google

Very poor experience overall. When we first arrived the house had a litany of issues - no operational shower, bath had a major leak, toilet seat hanging off. These things were resolved eventually but it took quite some time. After each 12 month period they put you on a new contract with a new 6 month break clause, so long term renters will need to expect that inflexibility every year. On leaving the property, we had the carpet professionally cleaned and spent a whole day cleaning the property. There were a couple of things that needed some extra work - some time spent on the kitchen and bathroom for example - maybe 2 hours worth of cleaning total. They charged us £420 for this, which is the cost for a full professional clean. If I had my time again, I would not have bothered to clean the place at all - what’s the point, they will always find something which is not perfect, and then send the bill for the full clean. Same for tidying up the garden - £150 for 1 hour's work. For landlords - they will accept a lower rental offer in order to get people on their no deposit scheme, which means more money for them and less for you.

Anthony · 16 December 2023

Agent replied · 13 June 2024

Dear Anthony Brodbin, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

⭐⭐⭐⭐⭐ We had an excellent experience with Gibbs Gillespie in purchasing our house. From start to finish, the team was exceptional. Cathryn was fantastic, always helpful and efficient throughout every step of the process. Danny and Luca were also great, providing continuous support and guidance. We are extremely happy with the work of the entire team. I highly recommend Gibbs Gillespie to anyone looking for a first-class real estate service. Jess&Steven

Jessica · 7 June 2024

Agent replied · 14 June 2024

Dear Jessica Carvalho Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really appreciated the team right from the start of our journey, with Cathyrn being friendly and supportive in our initial viewing and offer process, including liaising with the sellers, through to Ameeta and George who were crucial in their communication with us, the sellers, our solicitors and everyone involved in the chain in getting it all done ahead of the Stamp duty deadline. We will always remember and value your open, honest and friendly lines of communication. You were proactive and we are thankful!

Deji · 26 April 2025

5/5

Google

Nick and Cathryn were fantastic throughout the whole process. They were always available to deal with queries no matter how small. They gave a real personal touch to the service. Really have put my faith back into Estate agents. Would highly recommend them!

Dev · 11 June 2025

Agent replied · 9 September 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

They are the best agent in stanmore…

They are the best agent in stanmore Second home they have sold for us for a good price and so professional Aquib has done a amazing job with his team All in the time of 3 Months. Would never use another agent

Garry · 4 August 2026

Agent replied · 10 October 2026

Thank you for your fantastic 5-star review, Garry. We’re delighted to hear that you’ve trusted Gibbs Gillespie Stanmore to sell two properties for you and that you were so pleased with the service. It’s wonderful to hear your kind words about Aquib and the team, and that we achieved a successful sale within three months. We really appreciate your continued trust and recommendation. Best wishes, The Gibbs Gillespie Stanmore Team

5/5

Trustpilot

Renting a property

I had a great experience while looking at a few rental properties and was pleased with that they had to offer. Dushali had shown me a few rentals and had explained the ins and outs perfectly. I would recommend to use Gibbs Gillespie for any rental/ property inquiries.

Rjoshihotmail.com · 21 June 2026

Agent replied · 10 October 2026

Dear Customer, Thank you for your 5-star review. We’re delighted to hear you had a great experience viewing rental properties with Gibbs Gillespie Brentford, and that Dushali was able to provide clear and helpful guidance throughout the process. It’s wonderful to know you felt well-informed and supported. We really appreciate your recommendation and will be sure to share your kind feedback with Dushali and the team. Thank you again for choosing Gibbs Gillespie Brentford. The Team at Gibbs Gillespie Brentford

5/5

Trustpilot

Gibbs Gillespie was dilligent in…

Gibbs Gillespie was dilligent in informing us regarding the opinions and offers submitted by potential buyers. The staff are friendly approachable and thoroughly professional. In the end they found a buyer, which is not easy in today's market. The outstanding staff members are TJCarroll and Rosie.

Danuta · 29 June 2026

Agent replied · 10 October 2026

Dear Danuta, We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards,

5/5

Google

George and the team at the Rickmansworth branch were fantastic throughout the process of our house purchase. They were always professional; in regular contact and responsive. We were also enormously grateful for their experience and expertise which helped reassure us and minimise the stress when things became complicated with our chain. We would definitely recommend them.

Caroline · 19 November 2024

Agent replied · 10 December 2024

Dear Caroline Morrow Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Would like to extend a very big thank you to the whole team at Gibbs Gillspie Rickmansworth. Specially to Sophie and Shannon. I was communicating and dealing with Sophie from the beginning and she’s very helpful, accommodating and responsive. Went to see 3 properties in the area and Sophie arrange Shanon to help us with the viewings. Shanon was always on time and very helpful and answered all our questions promptly. We missed a property after paying the holding deposit because the landlord changed her mind but Sophie tried her best to find us a new property soon as possible. And she did! Really pleased with the service we received. 5* Highly recommended

Sonali · 14 June 2023

Agent replied · 13 June 2024

Hi Sonali, we're very happy to hear that you found our staff to be so supportive during your experience here at Gibbs Gillespie. If you're ever in need of more help, please let us know! Best wishes, Customer Care Team.

5/5

Trustpilot

Sales team specifically Mateusz and…

Sales team specifically Mateusz and Aqib were very supportive and compassionate (there were moments…). They are calm and friendly while efficient and professional. They helped us with our purchase above and beyond. They are honest and don’t use «pushy» tactics. Definitely recommend!

Kamilla · 9 March 2026

5/5

Google

We had an amazing experience working with George and his team. They were incredibly supportive and professional throughout our first home purchase. George was always approachable, communicated clearly, and made sure every step of the process was smooth and stress-free. His team was equally helpful, responsive, and friendly, making us feel confident and well-informed at all times. Many thanks :)

Natz · 2 September 2025

5/5

Google

Great experience working with Claire and team for our rental apartment in Rickmansworth.

Hatim · 16 January 2026

Agent replied · 16 April 2026

Dear Hatim Hameed We greatly appreciate your 5-star review and the time you took to share your … More

4/5

Trustpilot

Richard Frost- consistent sound advice

I have rented my property through Gibbs Gillespie for 19 years. The reason I have remained loyal is due to the great service from Richard Frost. He has consistently provided sound advice which in turn has meant no void periods.

Julie · 25 June 2026

Agent replied · 10 October 2026

Dear Julie, Thank you for taking the time to leave us a review and for your continued loyalty over the past 19 years. We're delighted to hear that Richard Frost's consistent advice and expertise have given you the confidence to continue letting your property with Gibbs Gillespie Gerrards Cross. It's especially rewarding to know that his guidance has helped you achieve such positive results over the years. Your continued trust means a great deal to us, and we'll be sure to pass your kind comments on to Richard. Thank you again for choosing Gibbs Gillespie, and we look forward to supporting you for many more years to come. The Team at Gibbs Gillespie Gerrards Cross

5/5

Google

Wasn't even my agent but Nick and team have done a brilliant job ensuring sale went through despite challenge after challenge. Always available, quick to respond and easy to communicate with. Highly recommend.

Luke · 11 June 2025

Agent replied · 9 September 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

Thank you Gibbs Gillespie

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home.We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 21 October 2024

Agent replied · 26 December 2024

Dear RalphCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team

5/5

Google

Despite a very challenging time for house sales in general, George and his team were persistent in finding a buyer for my property and I felt I was given the same priority as more expensive homes. Having switched from another agent, I'd highly recommend Gibbs Gillespie if you are looking to buy or sell.

Jasmine · 11 August 2024

Agent replied · 25 August 2024

Dear Jasmine Mas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

Agent replied · 13 June 2024

Margaret, thank you so much for this wonderful review. We are delighted that you found our staff to be so supportive during your experience here at Gibbs Gillespie Ruislip Manor. Our team strives to deliver an excellent experience, and are glad you found this to be the case. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

Agent replied · 13 June 2024

Dear Mahbub Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

Agent replied · 13 June 2024

Dear Tracy,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Google

This is only the 2nd ever review that I have ever left, but Gibbs Gillespie are so deserving that I had to make the effort! I had been trying to sell my house in Rickmansworth on and off for the last five years or so, we would have it on with various local Estate Agents as well as Purple Bricks and for one reason or another it would not sell. So we ended up in a painful circle of attempting to sell it and then giving up and trying again with an alternative estate agent every year or so. It was a lovely house but there were things about it that some viewers saw as a negative and it put buyers off. Danny and Philip were especially excellent at turning those negatives into real positives and managed to get me an offer of the asking price within one week and my wife and I were over the moon. Danny and Philip did everything they said they would do and were so professional, Danny was especially helpful with the process after the offer had been accepted and acted as an excellent go between for us and the buyers, I felt i was in safe hands every step of the way. We are renting at the moment , but when the time comes to buy again we are hoping that the house we will want will be marketed by GG as I now have the confidence in them that the buying process will be as smooth as the selling. I have been meaning to pop in and say thanks personally but but being especially busy has got in the way. I will make an effort sometime between now and Xmas to pop in and say thanks to all of those that were so helpful throughout the process. Thanks again, AdamPositiveResponsiveness, Professionalism

Adam · 26 August 2022

Agent replied · 13 June 2024

Dear Adam Sear, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are very happy with our experience. Thank you to the Gibbs Gillespie team for the great service they provide in looking after their landlords and tenants. A big thank you to George Callaghan for his great effort in completing the sale of our property. We highly recommend him for his excellent communication, professionalism and support.

Victoria · 23 May 2024

Agent replied · 13 June 2024

Dear Victoria Sharman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Fantastic Helpful Staff Will Definitely…

Fantastic Helpful Staff Will Definitely Be Using Them Again In The Future:) Thank You All Guido & Co :)

Emma · 7 October 2026

Agent replied · 12 October 2026

Dear Emma, Thank you for your lovely 5-star review! We’re delighted to hear that Guido and the team provided such helpful service. Your kind words mean a lot to us, and we look forward to assisting you with your future property needs at Gibbs Gillespie Ruislip. Kind regards, The Gibbs Gillespie Ruislip Team

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