Gibbs Gillespie Rickmansworth reviews

★★★★★ 5/5

Trustpilot

All my questions answered on time and…

All my questions answered on time and supported whenever needed . All the staff were just one phone call away . I would like to thanks Tim Buckley who supported me throughout the process.

Amitkumar · 17 January 2024

★★★★★ 5/5

Google

Gibbs Gillespie recently acted as our agents while selling a property. We dealt directly with Josh and the service we received was excellent. We always had regular updates and any issues or queries we had were dealt with very quickly and efficiently. Josh was also extremely helpful in explaining the process and making sure things moved along in a timely manner. I would not hesitate recommending Gibbs Gillespie.

Dan · 15 June 2017

★★★★★ 1/5

Trustpilot

Ruislip and Stanmore branch

This review is for Ruislip Branch- I was supposed to have a viewing booked for Saturday afternoon at 2pm. I called the office at 2pm sharp as I did not see anyone there and was told the booking had been moved to 3pm! No communication and no email! I was respectful enough to come in the pouring rain with a young child and they didn’t even bother to call me to update me on the time! Then I was told that Jordan Douglas had made the booking and I needed to speak with him. I was assured that he would call me on Monday morning with an explanation as to what’s happened! Surprise surprise, I haven’t received any forms of apology! The weekend before, I was viewing a house in Stanmore area. Again, the agent failed to turn up!! Not only did they not tell us they were not coming, but again there was no follow up phone call to apologise for this extremely unprofessional behaviour! I will never be using Gibbs Gillespie again!!

Kshama · 29 October 2019

★★★★★ 5/5

Trustpilot

Highly recommend the Stanmore branch

Very good advice from Rahul and Philip all the way through the selling process of my late mother-in-law's house. They provided a realistic valuation and quickly offered a list of potential buyers; we sold the house within a week. Through a protracted process to exchange, Rahul and Philip helped manage the process and were responsive in getting issues resolved. I'd highly recommend the Stanmore branch.

John · 14 October 2022

★★★★★ 1/5

Trustpilot

Rude and hugely lacks any professionalism

I am living in a rented property. The landlord wished to sell it and has decided to use Gibbs Gillespie unfortunately. Had a lady come today to take pictures. She decided to move things around the house, throw things on the floor or outside rooms without taking any permission from anybody. She didn't put anything back in place. Shows the professionalism this company has. Which is 0

Anjali · 20 July 2017

★★★★★ 5/5

Google

I have to say thanks to Gibbs-Gillespie for all their hard work, specifically, Isaac Wren. He is very professional and extremely helpful. Some agents do not show up at viewing time but Isaac always turned up before the viewing and had everything planned out. I strongly recommend others to use Gibbs-Gillespie and ask for Isaac if you need a place to move in!!! Thank you Isaac.

Matthew · 15 June 2018

★★★★★ 5/5

Google

Just a quick message to let people know that we found Josh Reynolds and all the team at Gibbs Gillespie extremely helpful and efficient with the sale of our home, we were kept informed of the progress every step of the way and whenever any queries were raised they were dealt with swiftly and professionally... Thank You Josh - much appreciated. Kind Regards, Mr & Mrs Newberry

Tracey · 15 June 2017

★★★★★ 5/5

Trustpilot

A great overall experience for my first…

A great overall experience for my first house purchase. Rosie was very well informed when showing us around the house. Thomas kept me updated at every stage and the process went smoothly.

Reena · 3 February 2024

★★★★★ 1/5

Trustpilot

Misleading information. Don't trust them!

Misleading information and very slow commutation. We have been trying to rent a house for 3 weeks now and we still don't even know if we would have the house or not! They change the tenancy agreement without informing us and don't inform us about the extra fees we have to pay. Never again will use this agency again as they don't even know what they are advertising! Awful!Update: still 3 weeks and I don't know if I have a house for when I am back in August! Outrageous!!!! The branch I'm having to deal with is Ruislip's. Not even possible to contact anyone to make a formal complaints! I'll be reporting them to Trading Standards

Karsha · 22 July 2019

★★★★★ 5/5

Trustpilot

Outstanding help and support from the…

Outstanding help and support from the Manager Sam and staff, especially Sinead at the Ruislip Office all the way till completion. Very professional, emails and calls were always answered, they helped and guided us at all times right up to completion we are very pleased with their work.From the first viewing to completion was 7 weeks.Would highly recommend and use Gibbs Gillespie in the future.

Saroj · 25 October 2018

★★★★★ 5/5

Trustpilot

I had the pleasure to sell a property…

I had the pleasure to sell a property for a friend, sadly I picked the wrong agent! The company I should have picked was Gibbs Gillespie, and the person to do this would be Leah Verasammy​​​​. Of all the agents I met, she is head and shoulders above the others. She spent time looking at the pagents, understood why it was challenging to sell, most importantly she is honest. Forget the rest of the, if you want to sell a property, this is the agent for you.

Mike · 24 January 2024

★★★★★ 1/5

Trustpilot

Just horrible

Just horrible. Very cocky and unprofessional branch Manager Tim Buckley from Harrow branch. Avoid like plague. Also, potential sellers beaware of 20 weeks contract.-----for some odd reason i can't respond to the reply of Harrow Branch manager. However, i;m happy to publish all the transcripts of data/voice, only if Gibbs Gillespie(its more than harrow branch) are willing as we're governed by GDPR. Tim, i don't think you can run a business by sitting in a ivory tower and delusional about facts.

Santosh · 1 May 2019

★★★★★ 5/5

Google

Can't recommend Gibbs Gillespie in Rickmansworth highly enough! So impressed with George and his team. They got exactly the right buyers through the door which resulted in a quick sale of my property when the property market was a challenge to say the least. They are a professional, friendly and trustworthy team that I would happily do business with again :-)

Amanda · 14 June 2020

★★★★★ 5/5

Google

Josh Reynolds and the team at Gibbs in Rickmansworth were brilliant when I recently sold my property. From start to finish they were very professional and friendly. They helped me get the best deal and their enthusiasm for my property was so refreshing. I would throughly recommend and definitely use them again. Thank you to all the team for making house selling as easy as possible.

Buddy's · 15 June 2017

★★★★★ 5/5

Google

Nicholas Walker and the Team at Gibbs Gillespie provided excellent support throughout the buying process. A great help in securing our new home. Many thanks, Nick! Donal & Gillian

Donal · 14 December 2024

★★★★★ 1/5

Trustpilot

I write this review as I await…

I write this review as I await emergency surgery in hospital since Christmas Eve highly likely bought on by the sheer stress I have been put through these past months as we were served a no fault eviction.. just another contributor to the homelessness crisis despite having paid over £80k+ towards someone's lifestyle/asset it seems these f'ers just cannot get us a property to rent.. pets, part dss etc seems to be such an issue with unscrupulous private landlords my advice find built to rent with legitimate corporate landlords less discrimination and a better chance

AngelaA · 6 January 2024

★★★★★ 5/5

Google

I was renting in the last two years in Rickmansworth through Gibbs. Very professional and willing to sort out all your problems. I have moved out a couple of months ago and the procedure was very smooth. Many thanks to Issac Wren for his swift reply to all my enquires. Because of Issac I will give this company 5 stars out of 5.

Hgghj · 15 June 2019

★★★★★ 1/5

Google

Quite frankly horrendous. Let a property which clearly wasn’t up to standard, then when questioned on the issues they just dropped him as a client and left me to deal with living in unacceptable conditions, as they then parted with any responsibility. The whole process was awful, and no morale conduct at all. DO NOT USE.

Nicholas · 14 June 2023

★★★★★ 5/5

Google

We’ve had the most fantastic experience working with Luca on our house purchase. I’ve never had to chase he’s constantly been on the ball and a complete pleasure to work with - very friendly and approachable. Moving can be very stressful and he’s helped this process to be very smooth and I can’t recommend him enough!

Danielle · 14 June 2023

★★★★★ 1/5

Trustpilot

Have had a bad experience from Day 1…

Have had a bad experience from Day 1 with them! I hadn’t heard anything regarding move in details despite sending emails and calling only to be told it’s all under control and they will be in touch it’s not till I called two days before my move in date was I to find out that there was in issue with the referencing agency which they were hopeful would be sorted however could not assure me whether I would be moving into the flat in two days. I had confirmed my move in date a month prior and to be told there was a potential that it may not go ahead two days prior was extremely stressful! Once that hurdle was sorted and I got to move in day, I walked into a flat that had not be cleaned not even a basic hoover let alone a professional clean! This is because to save money they performed the check out inventory and check in inventory on the same day! The previous tenants had moved out a week or so prior. Nobody even went into the flat to see if it was clean! I had arranged for a cleaner to come clean the flat I was vacating so I had to use her to clean this flat, hire a rug doctor to clean the carpets and then fill multiple holes in the walls and paint the whole flat. As it was a Saturday Gibbs couldn’t arrange anything to aid despite this being their fault for not performing the necessary checks! They then gave me the hope that they would try arrange a cleaner for the flat I was vacating which was an empty promise because after a day of chasing them I gave up and they never got in touch either to apologise or offer any further assistance I then had to clean my previous flat myself after working long days at work, and because I did the clean at night when I was doing a touch up paint job I didn’t notice the paint didn’t match the walls but this was picked up the following day when I was checking out which was too late I then incurred a charge for the previous landlord to paint the wall again. Despite Gibbs poor efforts at helping they did offer to reimburse the costs I had incurred. However chasing them to get these costs reimbursed has been a night mare. I moved in almost two months ago and I still haven’t received the funds I phoned the agent multiple times only to be given false promises, I sent a few emails that were ignored and now this week when I had enough and sent a harsh email did I get a response to my email. In this email I was assured I would receive the funds by yesterday the latest. Another empty promise. I am at a complete loss at what to do now. I shouldn’t have to beg. I am beyond diasspointed with this company and I will never use them as an estate agents again in the future!

Nausheen · 26 October 2018

★★★★★ 5/5

Trustpilot

Sale of property

We had an excellent experience selling our house through the Gibbs Gillespie Stanmore branch. All the staff were friendly, professional and efficient. A special mention and thanks to Grant Pettersson who was a pleasure to deal with, always providing good advice and helping to get the sale pushed through succesfully and for above asking price.

Graeme · 31 August 2021

★★★★★ 5/5

Google

We wanted to provide some feedback on how great Chantelle from your Ricksmansworth branch was in finding us a tenant. She’s a real credit to your agency! She always responded promptly to messages and found a tenant for us in a very short period of time. She really went above and beyond on this property for us. Thank you Chantelle!

Manoj · 14 June 2020

★★★★★ 1/5

Trustpilot

Terrible letting agents

Terrible letting agents. I have been with gibbs for over 10 years as a landlord and the past few years the service has gone downhill. Unprofessional and would not recommend.

Anjali · 5 November 2024

★★★★★ 5/5

Trustpilot

Thomas

Thomas, from the Stanmore office, did a great job on the sale of my house. Always kind and considerate and very good at communicating with helpful advice. Always felt he was on top of things. Thank you very much.

L · 21 August 2025