Trusted Agent profile
★★★★★
491 reviews across 2 platforms
3 Lichfield Terrace, Sheen Road, Richmond TW9 1AS
Jackson Stops's Richmond office at 3 Lichfield Terrace is rated 4.6 out of 5 across 491 reviews on two platforms, including 2 Google reviews rated 5.0. The 489 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
1/5
TrustpilotWouldn’t recommend!
We are sorry to hear that you continue to be unhappy with the situation. However, we feel your concerns have not been ignored. We have taken appropriate action to the extent that these matters fall within our remit as managing agents for a neighbouring property. On a public forum, it would will not be appropriate to comment further on individual circumstances.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
TrustpilotGood morning
Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
5/5
TrustpilotFeedback:
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
TrustpilotLovely supportive team!
Rating only, no written review.
Thanks Judit, we appreciate your review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotSuperb service and very friendly team!
Rating only, no written review.
Dear Susanna, we really appreciate your feedback, thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Richmond office has 491 reviews across two platforms: 2 on Google, 489 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson Stops is rated 4.6 out of 5 across all 491 reviews, and 5.0 out of 5 on Google from 2 reviews, checked 9 October 2026.
Jackson Stops, 3 Lichfield Terrace, Sheen Road, Richmond TW9 1AS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
