Trusted Agent profile
★★★★★
491 reviews across 2 platforms
3 Lichfield Terrace, Sheen Road, Richmond TW9 1AS
Jackson Stops's Richmond office at 3 Lichfield Terrace is rated 4.6 out of 5 across 491 reviews on two platforms, including 2 Google reviews rated 5.0. The 489 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
TrustpilotVery happy customer
Fantastic help and attention to detail. Couldn't ask for a better service.
Dear Roderick, we couldn't have asked for a better review either! Thank you. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThank you Jackson - Stops
Excellent service . Property beautifully presented . Efficient Staff . A satisfactory commercial outcome.Had a Buyer on Day one !Thank you all .Would not hesitate to use your company again .
Thank you for your five star review, we're proud to be described in this way! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery responsive from initial call
Very responsive from initial call, always someone to answer calls from their office in Bridport, great brochure produced and was able to get many viewings with an eventual sale.
Thank you for your lovely review. We're delighted to hear how proactive and professional you found our Bridport and Dorchester team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotTenant experience
Professional and friendly team for us as tenants.
5/5
TrustpilotLight years ahead of the previous estate agent we used
Great experience with Jackson Stops & Anthony at the Woburn office in particular - light years ahead of the previous estate agent we used - would thoroughly recommend!
Dear Matthew, thank you for your five star review of our Woburn branch, highlighting Anthony's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotVery poor and unprofessional
Very poor and unprofessional. Be very careful getting your house valued. Poor sales process. Wouldnt use ever again. If you are in the Oxted area many other more professional firms.
Dear Adrian, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
5/5
TrustpilotJackson Stops - Sevenoaks
Isabelle from the Sevenoaks office was extremely helpful and friendly throughout the entire lettings processed. The team are easy to contact and have been very accommodating to us as prospective tenants. Highly recommend.
Dear Max, thanks for reviewing our Sevenoaks lettings team, we'll be sure to pass your feedback to Isabelle. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotProfessionalism in difficult times…
I can recommend my selling experience with Jackson Stops, in particular the professionalism of Mandy Bissell who followed the process (during a difficult time with Covid and associated complications) from beginning to end.
Dear Carol, thank you for praising our professionalism during these challenging times, best wishes from us all, Mandy in particular!
5/5
TrustpilotThe Pimlico office of Jackson-Stop provides an excellent professional service. Very satisfied.
The Pimlico office of Jackson-Stops sold my house. It was a very difficult market but they got a good price and I was very happy with the service. They clearly understood the market very well and gave me very good advice during the whole process. I would strongly recommend Jackson-Stops to others wishing to sell property in Pimlico.
5/5
TrustpilotSuperb Service
We had a superb service from Ria and James who kept us updated throughout the process and would not hesitate to use or recommend Jackson-Stops for any property requirements
Dear Yvette, thank you for sharing your experience of our Barnstaple team, highlighting James and Ria's teamwork and professionalism. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotThe Jackson Stops staff were most…
The Jackson Stops staff were most helpful and they were easy to get hold of and they kept me well informed in regard to the progress of the sale.
Thank you for acknowledging our staff's excellent communications skills - best wishes from us all at Jackson-Stops.
5/5
TrustpilotAmazing!
At every step ofrenting out the appartment, the whole team at Jackson Stops worked in harmony with great professionalism and compassion. They were just amazing!
Dear Jamila, thanks so much for your glowing five star review! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotFantastic service
The experience of buying a house doesn't have to be stressful or time-consuming. With Lucy and her teams' professionalism and round-the-clock service, everything's made easy, quick and possible.
Dear Alan, we are delighted to receive your five star review, complimenting our professionalism and ability to achieve excellent results with minimum fuss. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotBe careful when engaging WA14 office
Be careful when engaging WA14 office. Seriously let down by the dog eat dog way of operating so went with competitors who are strait talkers and provide fair advice.
Dear Gabby, we're sorry to see this review. We've raised this with our Jackson-Stops Hale branch director, Anthony Jevons, who cannot connect your experience with our business. We would welcome a chance to discuss this in person, please would you share your contact details via email to social.media@jackson-stops.co.uk? Many thanks, Jo from the Jackson-Stops marketing team.
5/5
TrustpilotExcellent service
The sale of our house was admirably handled by the Woburn office of Jackson-Stops and progressed incredibly smoothly with excellent communication in a timely fashion by the team
Dear Vicky, thank you for acknowledging our Woburn team's high professional standards. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotBadly managed
If it were possible to rate the Teddington office with a minus 1, then this is what we would give. What started with an excellent user experience and pleasant staff, ended up with us being double crossed after paying a deposit and us losing the property that we were promised.Would not place any trust in this organisation. Pleasant staff but c**p and old fashioned management.
5/5
TrustpilotMidhurst Jackson Stops
The team at Midhurst are highly professional. Nick, in particular, really took the time to thoroughly understand what we were looking for. Highly recommend in the West Sussex area.
We really appreciate your feedback and are pleased our Midhurst team delivered a professional service. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotA Difficult purchase handled expertly
Brian Bishop, Taunton Office, piloted us through a complicated and difficult house purchase with great calmness and reassurance. He helped keep us sane!He was a pleasure to work with.
Dear Paul, thank you for your five star review, we're glad to hear Brian's experience shone through! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery helpful
Very helpful, friendly people!
Dear Johanson, thank you for your review! With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotGreat service
I worked with the agent Arnold Linturn who has helped me a lot with my property search. The efficient and personalized service was great.
Dear Horace, thanks for such a glowing review. Best wishes from us all!
5/5
TrustpilotResponsive Agent
We bought our house via Jackson-Stops and the service was excellent. Our advisor Ria, was very responsive and chased vendors and solicitors on our behalf. Highly recommend
Dear Charles, we're delighted to see your glowing review of our Barnstaple team. Thank you.
5/5
TrustpilotExcellent service!
Bridport and Dorchester branch were fantastic! Couldn't have asked for more. Polite kind and attentive. Quick to respond with any question, however small. Really lovely service. Thank you!!
Dear Bridget, thank you for your lovely review of our Bridport & Dorchester team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery efficient
Very efficient, responsive, helpful and professional
Dear Si, thank you for taking the time to leave a review and we're delighted that you felt your experience with Jackson-Stops was very efficient, responsive, helpful and professional. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotGreat team
Great team, smooth transactionThanks again
Dear Adrian, thanks for your review! With best wishes from everyone at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Richmond office has 491 reviews across two platforms: 2 on Google, 489 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson Stops is rated 4.6 out of 5 across all 491 reviews, and 5.0 out of 5 on Google from 2 reviews, checked 9 October 2026.
Jackson Stops, 3 Lichfield Terrace, Sheen Road, Richmond TW9 1AS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
