Trusted Agent profile · Richmond

Chancellors Richmond reviews

4.7

★★★★★ Excellent

275 reviews across 1 platform

23 The Quadrant, Richmond, TW9 1BP

Chancellors's office in Richmond, at 23 The Quadrant, is rated 4.7 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.7.

Google logo

4.7 / 5

275

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond office, from every platform, shown as written. First names only.

5/5

Google

Thank you very much very professional people And also helping customers specially joseph

Shakar · 18 June 2022

Agent replied · 17 June 2024

Hi Shakar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I have just sold my house through Chancellors Richmond. Jo Fox, who was my principal contact, was great throughout. She is direct, efficient, supportive, and fun. I trusted in her and James Biss throughout. They kept me informed and worked incredibly hard to sell the house. It has been a joy to work with them both. I would recommend them to anyone.

Kate · 20 June 2013

1/5

Google

Sam is really unprofessional. He should be fired

Andres · 19 June 2019

5/5

Google

James, Ali and Jo at Chancellors were excellent. They acted very quickly and got many viewings set up before my house even went on the internet. They always kept me aware of what was happening, were very professional, always upbeat and a pleasure to deal with. I recommend them if you are selling your property.

Jayne · 20 June 2013

5/5

Google

We have a mid size portfolio of rental properties in central Richmond and have worked Andrew Jourdain @ Chancellors for about 20 years. Even when we just had a couple of properties we have always found Chancellors friendly and effective at finding and vetting prospective tenants and helpful on advising on market needs.

Robert · 20 June 2013

5/5

Google

I found a flat for my Mum via Chancellors and was really happy with the friendly and efficient service. I was looked after firstly by Stuart and then Jo and would highly recommend both. All the rest of the team at the Richmond office that I dealt with were also very helpful.

Sara · 20 June 2015

5/5

Google

I had a very positive experience with Sam Hall at Chancellor's in Richmond, he was professional, respond very quickly to all my many queries and was a joy to deal with, I couldn't recommend both Sam and Chancellors enough.PositiveResponsiveness, Quality, Professionalism

Andrew · 28 August 2020

5/5

Google

Great 1st time experience moving to a new flat. Chancellors did a fantastic job helping me every step of the way and also dealing with my enquiries very efficiently. Would definitely recommend anyone who is looking for a property around the Richmond area to use their service.

S · 20 June 2015

1/5

Google

Unreliable, unprofessional, untrustworthy.NegativeResponsiveness, Quality, Professionalism, Value

Brad · 18 June 2020

Agent replied · 17 June 2024

Hi Brad, we are disappointed that you've had to rate us only one star. Please contact me on simon.butt@chancellors.co.uk so that I can help to resolve any issues. Many Thanks, Simon

5/5

Google

Full marks to the team for their support during my recent purchase.As an experienced landlord..i expect the best and the team with Daniel Johns, Andrew in lettings and Karen in conveyancing follow-up are the best I've across in my 15 years.

SAVIO · 19 June 2018

5/5

Google

Anna Henderson at the Richmond branch was abolsoutely amazing, she was friendly and professional, she showed me such a wide variety of places and I’m confident in what I want now. I couldn’t recommend her enough.

Rosie · 19 June 2019

5/5

Google

You will meet a great team at Chancellors Richmond office. They are always attentive to your needs and very approachable. If your looking for property or indeed have property you wish to let look no further than Chancellors Richmond office.

Harvey · 20 June 2013

5/5

Google

Very professional and helpful service by Harry. He made this a very smooth move and resolved any concerns I had promptly.PositiveProfessionalism

Jane · 18 June 2022

5/5

Google

I rented a property recently with Chancellors and the experience was perfect from start to end. Sam and Abi are great! Efficient and Professional. Wish all agents would be like them!

Julian · 18 June 2020

5/5

Google

Sam Hall and his colleagues at Chancellors have been very friendly and helpful during the process of getting our flat rental sorted. I would highly recommend them to anyone looking to rent in the Richmond area.

Emma-Jane · 20 June 2015

5/5

Google

Great service from Samuel on the letting steam, very communicative and willing to help out with everything throughout the process. Highly recommended agent and branch.

Ryan · 18 June 2020

5/5

Google

Rating only, no written review.

Brandon · 26 November 2025

Agent replied · 26 December 2025

Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!

5/5

Google

Roy provided excellent service and had outstanding local knowledge. He also gave very good, professional advice.

Jane · 19 June 2018

5/5

Google

Roy provided excellent service, was professional and gave great advice during the sales process

Chris · 19 June 2018

5/5

Google

Daniel helped make our purchase simple and straightforward, easy to do business with.

Ian · 19 June 2018

5/5

Google

Excellent service from both Sales and Lettings. Valuation done promptly .

Diane · 19 June 2018

5/5

Google

Excellent service

Sarah · 27 November 2024

Agent replied · 27 May 2025

Thank you for leaving us this great review Sarah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Google

Rating only, no written review.

Yasmine · 18 May 2024

Agent replied · 17 June 2024

Hello Yasmine, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.

5/5

Google

Rating only, no written review.

Chris · 19 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews
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