5/5
GoogleAnissa has been an absolute star!!
Agent replied · 22 August 2026
Thank you Peter It was a pleasure to help. Best Wishes Anissa
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Cantell and Co Richmond reviews
★★★★★
65 reviews across 2 platforms
11-13 Worple Way, Richmond, TW10 6DG
Cantell and Co's Richmond office at 11-13 Worple Way is rated 4.8 out of 5 across 65 reviews on two platforms, including 64 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Cantell and Co Richmond
Opening Cantell & Co Estate Agents means that we can concentrate on what really matters, dealing with you in an open and honest manner that will inevitably result in a personal and professional service. Simply put; we just want to do things better than any other agent. You will notice immediately that you are being dealt with by people that really do care. Your biggest asset, your home, (whether you are selling, letting or looking to buy) is of utmost importance to you and to us. Whilst our knowledge reflects our experience, it is our passion for people and property that motivates us. We listen, never presume and will always offer our best advice regardless of financial reward. We have worked for multi branch Estate Agents in and around Richmond for a combined 18 years; we felt that an independent, single branch Estate Agency was missing from Richmond. Multi branch meant for us, inconsistent customer service and layers of unnecessary management; taking attention away from our real passion; People and their property. Having lived in Richmond for the last 8 years, we know how fantastic this area is and are very keen to help you buy, let or sell in this locality. We are here for you through this exciting but potentially stressful period as are the solicitors, contractors, mortgage brokers and surveyors that we have excellent relationships with. Please contact us to discuss any aspect of property, any improvements you may be thinking of having done, current market conditions or the best areas for a Buy to Let, we are here to help. It is our excellence through experience that sets us apart; we think our reviews say it best. Best Wishes Anissa & David Cantell
Reviews
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
Google5/5
GoogleWe recently sold a property with Cantell & Co. David & Anissa provided considered advice about marketing and preparing the property for sale. Likewise good, sound information about the several offers that we received and the sale completed smoothly & in good time.
5/5
GoogleThe team at Cantell & Co were very helpful throughout the process and achieved a sale where previously this had not been possible. The team kept us apprised of developments throughout and this was greatly appreciated. Would not hesitate to recommend them.
5/5
GooglePurchased our place in Richmond through Russell Smith at Cantell & Co in 2019 and just completed the sale today. Rarely write reviews but the entire Cantell team were a class apart buying and selling and, dare I say, just really genuine and …
Agent replied · 22 August 2026
Hello Mark. Thank you so much for your kind words about Russell and the whole team and for taking the time to leave a review, it truly means a lot to us. It’s been a real pleasure working with you both on the purchase back in 2019 and now … More
5/5
GoogleRussell and Anissa at Cantell were supportive throughout the whole process of selling my house. I’m very grateful for Russell’s calm demeanour. He was always very friendly and very willing to help out in anyway he could. Highly recommend Cantell. You really do get the personal touch.
Agent replied · 15 April 2026
Thank you so much Barbara for your kind words! It truly means a lot to both Russell and me that you felt supported throughout the process. We're so pleased to hear that Russell's calm and friendly approach made a difference for you. We Wish … More
5/5
GoogleCantell helped us to sell our property. From the initial, straight-forward and honest first meeting and valuation, through to completion, it was a pleasure dealing with Russell, David and the team. Cantell are an independent estate agents that know the Richmond market well and provide honest advice. We would happily recommend and use Cantell again if we need to in the future.
5/5
GoogleAfter a horrific experience with another estate agents securing me a tenancy. Edward saved the day when I had to surrender the deed because of the mountain of maintenance issues we found. He was so understanding about how stressful the …
Agent replied · 22 August 2026
Hello Sada. Thank you so much for your kind words, we're so glad Edward was able to turn things around and provide the support you needed during such a stressful time. Your recommendation means a great deal to us, and we’ll be sure to pass … More
5/5
GoogleThank you, Cantell & Co, for your excellent service throughout my property purchase and letting. Your prompt responses, clear communication, and step-by-step guidance made the entire process smooth and stress-free. I truly appreciate your professionalism and support at every stage.
Agent replied · 15 April 2026
Thank you Jason - your kind words are much appreciated.
5/5
GoogleI worked with Cantell both on my purchase and several years later sale of my flat and on both occasions I cannot thank them enough for their diligence and professionalism, a truly first class service that I would highly recommend to anyone.
Agent replied · 22 August 2026
Thank you Tom, it helps with pragmatism on all sides. All the best with your future plans David
5/5
GoogleWe had the best experience renting with Cantell, Edward and Georgina are professional, communicative and all of our problems during our tenancy were solved promptly - couldn’t recommend them enough!
Agent replied · 22 August 2026
Hello Mariana - we are so pleased that you enjoyed renting through us and that you found Edward and Georgina our Property Manager professional and communicative. Thank you for your recommendation. … More
5/5
GoogleThe professionalism and service from Cantell was exceptional. I have bought and sold many properties over the years and they made the whole process work as it should. Would highly recommend them.
Agent replied · 15 April 2026
Thank you so much for your kind words and recommendation. We're so pleased that you had such a positive experience with Cantell & Co. - it means a great deal to us, especially coming from someone with your property … More
5/5
GoogleA very positive experience selling our home in TW10 with Anissa, David and Russell. They know their market, were professional throughout and I would recommend them to to others.PositiveResponsiveness, Quality, Professionalism
Agent replied
Thank you John - it was a pleasure to work with you. Anissa
5/5
GoogleLove this wonderful boutique estate agency in Richmond. Great ethos and company culture. These guys have created something very special here and its a credit to them. I've sold 6 properties with David at Cantell and Co and they deliver every time.
Agent replied · 30 July 2023
Thanks Brendan
5/5
GoogleWe had a great experience with our house purchase through Cantell. Both David and Russell were open, honest and approachable from the outset, ensuring we always felt informed and in control. Highly recommended!
Agent replied · 30 July 2023
Thank you Rosie, much appreciated
5/5
GoogleCantell and Co have been a part of our lives since we moved to Richmond. From helping us secure our first home to sadly assisting with the selling of it again 5 years later! Throughout this period, the friendly team have helped with tradesman recommendations, insights into the area, legal council and most importantly, guiding us through the difficult process of buying and selling a property. I'd 100% recommend them for anyone who's looking to move house.
5/5
GoogleI can't recommend Cantell highly enough. Russell, David and Anissa have been fantastic throughout. Their communication has been second to none and I genuinely feel that there is no better estate agents in Richmond.
5/5
GoogleI had an outstanding experience working with Anissa Cantell! From start to finish, she was professional, approachable, and incredibly knowledgeable. I truly appreciate her dedication and support, going above and beyond even when she didn't have to. Highly recommend her to anyone looking for an excellent estate agent!
5/5
GoogleWe absolutely love this boutique estate agency in Richmond! Edward and the rest of the team at Cantell & Co are lovely and very helpful. The properties they list are always of top quality. We just rented a house through them and they were professional from start to finish, ensuring that we had the smoothest of moves. We recommend them 100%.
Agent replied
Thank you Aurelia, it was a pleasure to find you a suitable home for you and your family.
5/5
GoogleI have a small property portfolio in Richmond and for some years now Cantell & Co have been my Go To agent. Professional and very knowledgeable they look after me as a Landlord but are also mindful as to the wellbeing of my tenants. I do not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you Sean, much appreciated
5/5
GoogleRecently Edward has supported to find a property for one of expat employee in Samsung, he is really responsive and keep his words well. I wish Cantell and Co has more properties for more expat employees in Samsung to get his professional service.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you
5/5
GoogleHonest and transparent advice by David
Agent replied · 30 July 2023
Thank you
5/5
GoogleIn the past few weeks I have spent a lot of my time talking to agents in and around Richmond. These guys are an absolute pleasure to deal with and are by far the best people to speak to for a true sense of commercial reality in the area.
Agent replied
Thank you
5/5
GoogleJessica and I had such a fantastic experience with Anissa, who was so knowledgeable and honest. By far the most trustworthy and helpful person we worked with. We could not recommend their service more highly as buyers and hope to use Cantell in the future. James and Jessica
Agent replied · 30 July 2023
Thank you
5/5
GoogleWe've used Cantell and Co to both rent and sell our house and we've always been impressed by their professionalism, friendly attitude and drive to get results. It is nice to deal with a family business that really care.
Agent replied · 30 July 2023
Thank you Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cantell and Co Richmond
How many reviews does Cantell and Co Richmond have?
Cantell and Co's Richmond office has 65 reviews across two platforms: 64 on Google, 1 on View Agents.
What is Cantell and Co Richmond's rating?
Cantell and Co Richmond is rated 4.8 out of 5 across all 65 reviews, and 4.8 out of 5 on Google from 64 reviews.
Where is Cantell and Co's Richmond office?
Cantell and Co Richmond, 11-13 Worple Way, Richmond, TW10 6DG.
