Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Cantell & Co for securing a new rental property in Richmond so quickly. I dealt with Edward who delivered an excellent service. He was always available, willing to support, professional and provided feedback/ answers in a timely manner. They clearly are an expert in the Richmond market which shows in their knowledge and expertise.
Leon · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review Leon - we are very happy to hear that all ran smoothly for you, and you appreciated Edward's professionalism and local knowledge. We look forward to you renting with us for some time.
Many Thanks
Anissa Cantell
★★★★★ 5/5
GoogleWe recently sold our second property with David, and once again the experience was outstanding. David offers an unmatched level of service, professional, proactive, and genuinely committed from start to finish.
He consistently goes the extra mile, keeping us fully informed at every stage and offering honest, practical advice that made the whole process smooth and stress-free. His support and attention to detail set him apart; you always feel like you’re his top priority.
After working with David, we simply wouldn’t use anyone else. Highly recommended
Laura · 15 November 2025
Agent replied · 15 April 2026
Thank you so much for your fantastic review Laura, and for trusting us once again with your sale. We’re delighted to hear that your experience with David was outstanding. It is really wonderful to know he made the process smooth and stress-free for you.
Repeat clients mean the world to us, and your loyalty is sincerely appreciated. It has been a pleasure working with you again, and we’re grateful for your recommendation.
Best Wishes Anissa
★★★★★ 5/5
GoogleSelling my house in Richmond was an important milestone, and I couldn't have asked for a better experience than working with Russell Smith at Cantell & Co. From start to finish, the process was absolutely seamless.
Russell's professionalism stood out immediately, he was responsive, thoughtful, and consistently clear in his communication. What truly set him apart was his deep local knowledge of the Richmond housing market. His insights were always balanced and well-considered, especially when it came to staging and marketing the property. He offered advice that was both strategic and practical, helping me present the home in its best light without overcomplicating things.
Every step, from valuation to viewings to final negotiations, was handled with precision and care. It was a perfect process from start to finish, and I felt supported and well-advised throughout.
Highly recommended for anyone looking to sell in Richmond with confidence and peace of mind.
Richard · 15 November 2025
Agent replied · 15 April 2026
Thank you for your kind review and recommendation of Russell. We’re so glad to hear he provided such a positive experience in selling your home. On behalf of the team at Cantell & Co, we wish you all the best for the future.
Anissa Cantell
★★★★★ 5/5
GoogleWe worked with Russell from Cantell & Co. We were delighted with the service we received. Russell facilitated a quick sale and ensured all administration was completed in a timely manner. I would have no hesitation of recommending Cantell & Co for house sales in Richmond.
Mark · 22 July 2026
Agent replied · 22 August 2026
Thank you so much Mark for your kind words and for taking the time to leave us a review.
We are delighted that Russell was able to make the sales process as smooth and efficient as possible. We will pass on your feedback to him, he'll really appreciate it.
Thank you again for choosing Cantell & Co and for your recommendation. We wish you all the very best.
★★★★★ 5/5
GoogleWe have just sold our Richmond property with David Cantell and the service that we experienced was outstanding. We have dealt with many estste agents in the past and David is a serious cut about the rest! The personal, bespoke service we received was so refreshing. David was so warm from the beginning and was so approachable. He was with us every step of the way and so supportive, even when things were getting quite stressful! David was often one step ahead and had solved the situation before we even asked. His knowledge, honesty, professionalism and care is exceptional and we would highly recommend him and his wonderful team. It was an absolute pleasure to work with him through what can often be a stressful and challenging time. In fact, we will miss his humour and our little chats!
Thank you David-you really are amazing!
Carmel & Richard Irlen
Carmel · 22 September 2025
Agent replied · 15 April 2026
Thank you Carmel and Rich for being so good-humoured throughout a frustrating, at times transaction. The property world is a small one, so our paths may cross again. Looking forward to that drink the next time your in Richmond.
All the best with your future plans
David
★★★★★ 5/5
GoogleWorking with Russell and team at Cantell & Co during the sale of our flat was a pleasure. We always received honest feedback and advice, were kept up to speed with developments, and the team were responsive throughout. The process felt personalised, and we always felt we were in good hands in terms of their local expertise. Russell was fantastic to work with, and went above and beyond to achieve the best result for us. We highly recommend.
Angus · 22 June 2026
★★★★★ 5/5
GoogleI have just had the most wonderful experience working with David Cantell on the completion of a property in Richmond. He is extremely knowledgeable, offers exceptional customer service, and I was grateful for his personalized approach to our transaction. I had worked with a few more corporately owned firms at the beginning of my search, and working with David was a breath of fresh air. He's not simply pushing product--Cantell and Co deeply understand the real estate market and all of its nuances. I highly recommend working with them.
Jennifer · 22 August 2025
Agent replied · 15 April 2026
Thank you for your kind words Jen, it means a great deal to our little firm. We look forward to welcoming you to "The Hood"
★★★★★ 5/5
GoogleEven though I ended up finding a property through another agency, I wanted to highlight how helpful Anissa was throughout my search. Her honest feedback, insightful thoughts, and accurate reflections on pricing were genuinely appreciated. She went out of her way to offer support, even when the property wasn’t listed with her agency. If I ever decide to let or sell my home, I would absolutely choose to work with her and the team.
Chidem · 22 August 2025
Agent replied · 15 April 2026
Thank you for your kind words and recommendation Chidem - we are always here to give our best advice. I am so glad that you are now settled here in Richmond.
Best wishes Anissa
★★★★★ 5/5
GoogleA truly and amazing estate agent Cantell&co are. They helped us with our initial purchase, to helping manage our property and most recently helped process the sale of our property in a very smooth manner. What sets them apart from others is the family feel, the friendly service and the fact they care. You don’t find that with many estate agents who take enormous pride with their work. If you are looking for a genuine estate agent who have great local expertise of Richmond, I would definitely recommend giving the Cantell Team a call
Adam · 18 March 2026
Agent replied · 15 April 2026
Thank you Adam - it has been an absolute pleasure dealing with you over the years and it is genuinely sad not to have you as our client going forward. Thank you for your kind words, we care greatly about what we do and it is lovely to have that recognised. Wishing you every success going forward. Anissa
★★★★★ 5/5
GoogleAnissa and the team at Cantells could not have been more helpful. Having showed us a few properties, they quickly understood our needs and were able to get us in for an early viewing to see the house we ultimately bought. From there on, …
Sarah · 15 August 2025
Agent replied · 15 April 2026
Thank you so much for your kind review and recommendation Sarah. I’m so glad I could help you find the right home and make the process as smooth as possible. It was a pleasure working with you, and I truly appreciate your trust. Wishing you all the best in your new home!
Anissa
★★★★★ 5/5
GoogleCould not recommend David and the team highly enough. The most proactive agents I have ever used and excellent local knowledge to get the deal done!
Gemma · 15 January 2026
Agent replied · 15 April 2026
Thank you for trusting us Gemma, all the best with your future plans!
★★★★★ 5/5
GoogleEverybody told me how stressful buying a house would be but Anissa made everything so easy that the process has been actually enjoyable. She guided us through the offer process, was so amenable to our schedules, and responded to emails …
Hebe · 22 August 2025
Agent replied · 22 August 2026
Hello Hebe. Thank you so much for your kind words! It was truly a pleasure helping you through this journey. I'm so glad the process felt smooth and enjoyable. Wishing you all the happiness and wonderful memories in your new home.
Best Wishes
Anissa
★★★★★ 5/5
GoogleHad a really great experience with Cantell & Co. From start to finish David, who dealt with my purchase, was very communicative and helpful throughout. Would highly recommend choosing Cantell & Co
Sean · 15 November 2025
Agent replied · 15 April 2026
Thank you Sean. We are delighted to hear that your purchase went smoothly and that David’s communication and support made a positive difference throughout the process. Providing a helpful, straightforward service is something we value deeply, so your recommendation means a great deal. Cantell & Co wish you all the best in your new home.
Best Wishes Anissa
★★★★★ 5/5
GoogleCantells managed my property efficiently and reliably for 6 years, finding me several tenants and advising me when I couldn’t be there in person . When I decided to sell, they were very effective at finding a buyer and managing the sale, often going above and beyond what would be expected. They have a wonderful team and are exemplary local agents
Alexia · 18 March 2026
Agent replied · 15 April 2026
Thank you Alexia. It has been an absolute pleasure working with you over the years; thank you for being an amazing landlord, and seller and for putting your trust in us along the way.
★★★★★ 5/5
GoogleBrilliant! David and the team are a different breed of agents. From the moment we met David we knew Cantell & Co were different. He knew each property we viewed intimately and allowed us to view at our pace with no hard sell. He was intimately involved in every step of the sales process once we put an offer in and helped us navigate the speed bumps along the way, always taking the time to talk. Would 100% use Cantell & Co if we were to ever sell or move
Chris · 29 March 2025
★★★★★ 5/5
GoogleTop class and highly personable service throughout. We have worked with Cantells for many years now, first renting in Richmond, then buying and then eventually selling. Throughout all the different processes, it doesn’t matter who you are …
Matthew · 15 July 2025
Agent replied · 15 April 2026
Hi Matt - Thank you so much for your wonderful review and continued trust in Cantell & Co. It’s been a pleasure working with you through every step of your journey, from renting to buying and selling. Your recommendation means a lot to us, … More
★★★★★ 5/5
GoogleDavid went above and beyond to find the right buyer for my flat, and despite a very long conveyancing, managed to keep the sale going through without worry. Thank you!
Emma · 12 August 2025
Agent replied · 2 September 2025
A pleasure to help you Emma, hopefully it helps you turn a page and move on to the next thing, all the best with your future plans.
David
★★★★★ 5/5
GoogleKnowledgeable and efficient service provided by the firm especially by David. Particularly good at follow-up and ensuring that latest situation was known by all concerned. Thank you
Joseph · 15 August 2025
Agent replied · 15 April 2026
Thank you for the opportunity Joe, all the best with your future plans.
★★★★★ 5/5
GoogleI recently short let a lovely property managed by Cantell & Co. They were friendly and professional from day one. The staff were easy to communicate with and quickly addressed anything that was needed.
The check -in & out process was seamless. Would highly recommend Cantell & Co to anyone who wants to rent, buy or sell in the Richmond area.
A · 15 November 2025
Agent replied · 15 April 2026
Thank you for our lovely review, it is really appreciated.
Best Wishes
Anissa
★★★★★ 5/5
GoogleWe recently bought a home in the area from a seller represented by Cantell and co. Through the process, we had the pleasure of working with Anissa Cantell.
Anissa was very kind and helpful with our questions about the property and in liaising with the seller. We found this especially pleasant as we had previously dealt with many home agents who were less than honest and unresponsive with even basic enquiries.
Anissa genuinely cared about making the process as smooth and agreeable for all parties which helped ease the stress out of everything. We highly recommend Cantell and co.
Mickey · 5 August 2024
★★★★★ 5/5
GoogleMy husband and I recently completed on our first home via Cantell & Co. We’ve been searching and viewing many different places for the past year and met many different agents as well. Out of everyone we’ve met and dealt with, Anissa was the only genuine, honest and truly helpful agent who was on top of all matters.
She’s always been very fast to reply to us, providing us with lots of different helpful resources and contacts regarding the property management.
She also did a wonderful job to mediate the communication between us and the sellers.
Buying a house could be (and most of the time from what I’ve heard from others around me) a long, stressful experience but Anissa really helped us to lay down the pressure on our shoulders. I’m glad that the sellers chose Cantell & Co to list their property.
I can’t vouch enough for Anissa and the team. Thank you so much for being so wonderful!
Alison · 5 August 2024
★★★★★ 5/5
GoogleCantell and Co have recently sold my house . I cannot recommend them highly enough for their constant support and guidance through a most difficult time. They are an excellent and committed team who appreciate how very stressful moving home can be . It has been a pleasure to work with them .
Marguerite · 15 December 2025
Agent replied · 15 April 2026
Thank you so much for your wonderful review Marguerite. It was a pleasure to support you through your home sale, and we’re truly grateful for your kind words. Thank you for trusting Cantell & Co during such a challenging time, we wish you all the very best for the future.
Best Wishes Anissa
★★★★★ 5/5
GoogleHelped us both buy and sell a house recently. David and Anissa were both very personable and approachable which made what proved to be a very complicated process much easier. They offer a more boutique service versus all the chains in Richmond and we would use them again.
Geoff · 15 June 2024
Agent replied · 21 June 2024
Thank you Geoff, glad we got there in the end.
★★★★★ 5/5
GoogleFabulous company. We knew immediately when we met Anissa that we would be buying from her. She has held my hand through every step of the process, going way above and beyond. Brilliant experience, I highly highly recommend!
Aine · 15 March 2026
Agent replied · 15 April 2026
Thank you Aine - I am so pleased to welcome you to Richmond.
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