Trusted Agent profile
★★★★★
131 reviews across 1 platform
3 Kew Road, Richmond TW9 2NQ
Antony Roberts Estate Agents's Richmond office at 3 Kew Road is rated 4.9 out of 5 across 131 reviews on 1 platform, including 131 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
GoogleWas renting a property for 5 years and Anthony Roberts were managing the property. Extremely professional, courteous and got back to me in a timely manner. The lady who I spoke to and dealt with our property was Alisson and she was an absolute pleasure to speak to, I would highly recommend this team, they made the renting experience so much easier and stress free when issues arose. Henna and Faisal
5/5
GoogleWe just moved into a property through Antony Roberts and Harriet and Edward from the Richmond office have been incredible from start to move in! So happy in our new place and with the team - highly recommend!
5/5
GoogleI recently had the pleasure of working with Antony Roberts in Richmond, and I cannot recommend them highly enough. Moving house can often feel like a nightmare, but with Harriet, we were in good hands. From the start, she was incredibly …
5/5
GoogleGreat service. James Hobley was attentive, respectful and understood immediately my concerns and viewpoint. He was generous with his time, and showed appreciation for my personal circumstances, objectively considering the pros and cons of the property in question. He was able to arrange a viewing at short notice, and was very approachable and came across as a man of considerable integrity.
1/5
GoogleIt’s nice to see that many people are pleased with the services of this estate team, well, how absurd though can be for someone with TWO properties as owner (one paid off and one still in mortgage) and TWO businesses running, to be referred as “not eligible” to rent a low-priced property (thanks for the bargain however!), and this is only due to lack of knowledge about the third parties as they seemed to be a bunch of idiots!.. I’m never taking time for bad reviews since I’m a problem-solving professional but this, as a life-changing experience must be handled with more consideration especially when dealing with third parties, screening their involvement with a better approach and examination in regard to the customers.
5/5
GoogleEd and Harriet have been amazing in the whole rental process. Ed showed us around twice and his warmth and friendliness put us in high spirits. Harriet has also helped and has always answered questions promptly and usefully. When I went to …
5/5
GoogleWe just went through very challenging transaction which included both sale and purchase. It would have never happened without absolutely professional and extremely hard working Matthew and his team (Jordan). Matthew showed superhuman skills considering numerous external issues we had to face. Absolutely incomparable level to all other estate agencies in every aspect.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHarriet, Ed and the team did a fantastic job, they provided a great service throughout and were most helpful through all stages of the rental process
5/5
GoogleAnthony Roberts struck a perfect balance of inviting people in and pitching the home without being too pushy. They were clear communicators and helped ensure the sell of my flat went smoothly.
5/5
GoogleI am delighted to have chosen Anthony Roberts to help me with a property letting in Richmond. I was particularly pleased with the courteous and professional service I received from Dominic and Fred at the Richmond Lettings Office. I can thoroughly recommend Anthony Roberts as they not only provided an excellent service, they were a pleasure to deal with.
5/5
GoogleHaving bought 2 properties through Antony Roberts over the past 12 years, we selected them to sell our house this time around. As the local agents they had by far and away the most relevant portfolio of similar properties when compared to the competition, and demonstrated their experience by securing a sale within 11 days of listing the property. Communication was subsequently clear and straightforward throughout, ensuring a very smooth process for us and our buyer from start to finish.
5/5
GoogleI want to take a moment to express my utmost gratitude for the outstanding service we received from Harriet and Antony Roberts, during our recent search for a new home in Richmond. The experience we had with your agency was nothing short of exceptional, and I felt compelled to share our positive sentiments. From the very first interaction, we were impressed by the professionalism and friendliness that characterized every step of the process. After an exhaustive search for the perfect place, we stumbled upon our dream flat on the best street in Richmond through an Antony Roberts listing. The initial spark was further ignited during the viewing, where we were instantly captivated by the energy and charm of the property. Harriet's role in this journey was nothing short of invaluable. She exhibited remarkable dedication and patience as she guided us through every stage, from the initial viewing to the moment our offer was accepted and beyond. Her professionalism and warmth shone brightly throughout, making us feel not only like valued clients, but also like individuals whose needs and preferences truly mattered. Having experienced numerous real estate transactions throughout our years of renting in London, we can confidently say that Harriet and the entire Antony Roberts team stand head and shoulders above the rest. The blend of professionalism, expertise, and approachability that we encountered was truly unparalleled. We are now settled into our beautiful new flat, and we owe a significant part of our joy and comfort to the efforts of Harriet and Antony Roberts. We are so grateful for this positive experience, and we will not hesitate to recommend your agency to anyone seeking a seamless and enjoyable real estate journey. Thank you once again for your exceptional service. We look forward to any future interactions with Antony Roberts and will always hold your agency in the highest regard. Warm regards, Simona, Mihai & our little Ferrets!
5/5
GoogleThank you to Harriett and Ed for helping us find the perfect property for us to let, for being a friendly face to ask our many questions to and for helping the process run as smoothly as possible. Highly recommend!
5/5
GoogleGreat Experience- Harriet was always on hand to answer any questions or queries, made the whole letting process a pleasant experience.
5/5
GoogleI've found Matthew Mannall at Antony Roberts in Kew Richmond, to be highly competent, professional and experienced. He has a very friendly personable approach but is serious about attention to detail and provides reliable and honest service which is so important when considering buying or selling property. I would thoroughly recommend Matthew and his team at Antony Roberts
5/5
GoogleI rent my apartment smoothly with the help of Antony Robert, and Harriet is brilliant she is professional and efficient.
5/5
GoogleAmazing service from Giselle, Harriet and Ed at Anthony Roberts. They helped us in doing a renovation and a subsequent re-let. Cannot recommend them highly enough. Always responsive and helpful!
5/5
GoogleI purchased my house from Antony Roberts about 20 years ago and I have worked with them for over ten years in the capacity of a landlord. They couldn't be more helpful, user friendly and efficient. Polite and reliable they consistently …
5/5
GoogleHarriet and the team in Richmond went above and beyond to help us secure a rental on tight timeframes. We can’t wait to move in! Thanks to the team and would definitely recommend them.
5/5
GoogleEd Morley and the team were brilliant throughout the whole process. Zero hesitation in recommending their services.
5/5
GoogleThank you to Harriet and Ed, who were very helpful finding suitable tenants for us. They paid attention to our needs and answered all our questions with a good mixture of professionalism and friendliness.
5/5
GoogleAn estate agent you can actually trust! We sold through Anthony Roberts, it was well handled from start to finish. Matt was always honest, and even though we did not buy through AR, Matt was the person I went to for advice about my purchase. I can’t recommend them highly enough.
5/5
GoogleFantastic Lettings team!! Harriet and Ed let my property quickly and efficiently, to a really lovely tenant. Would 100% recommend.
Thank you for your kind words Caroline, we are so pleased that Harriet, Ed and the team could help you let your property well.
5/5
GoogleProfessional,responsive, and highly effective. This team secured our perfect home efficiently. A pleasure to work with.
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Antony Roberts Estate Agents's Richmond office has 131 reviews across 1 platform: 131 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Antony Roberts Estate Agents Richmond Lettings is rated 4.9 out of 5 across all 131 reviews, and 4.9 out of 5 on Google from 131 reviews, checked 9 October 2026.
Antony Roberts Estate Agents Richmond Lettings, 3 Kew Road, Richmond TW9 2NQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.