5/5
TrustpilotThe surveyor Raymond was very thorough…
The surveyor Raymond was very thorough in his report and explained his findings in full. I would highly recommend this company.
Trusted Agent profile · Richmond upon Thames
Stirling Ackroyd Whitton reviews in Richmond upon Thames
★★★★★
1,465 reviews across 3 platforms
127-129 Percy Road, Whitton, TW2 6HT, Richmond upon Thames, TW2 6HT
Stirling Ackroyd's office in Richmond upon Thames, at 127-129 Percy Road, is rated 4.4 out of 5 across 1,465 reviews on three platforms, including 150 Google reviews rated 4.8.
150
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,306
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKarina: Property Manager
Individuals make a difference in this kind of business and over the past couple of years Karina has been a very supportive and reliable main point of contact for me.
5/5
TrustpilotThank you Jo Lynch of Stirling Ackroyd, Sunbury
Thank you Jo Lynch of Stirling Ackroyd Estate Agents, Sunbury for your hard work and professionalism with selling a house that had been in the family since the Second World War. You have delivered an excellent, efficient service. Even when stressful complications arose you dealt with them in a very professional and understanding way, Nothing was too much trouble for you. You took out the stress of selling a home with your knowledge and experience. Thank you Jo very much.Thank you too to your colleagues who were always very polite and friendly.
5/5
TrustpilotEmma H
Emma H. is a highly professional, efficient property manager, and it has been a pleasure to communicate with her during my tenancy. Emma was always an excellent communicator, and very responsive.
5/5
TrustpilotThank you to Karina Selway
Thank you to Karina Selway for always being on hand when we need help in our property. She always takes care of all matters with a smile
5/5
TrustpilotHad a wonderful experience with Nick…
Had a wonderful experience with Nick from west end. I found my dream apartment on right move UK and contacted the agent (Nick). He got back to me immediately and gave me a facetime tour + was able to answer every question I had thoroughly (even some of the less important ones such as apartment decor history and exact ceiling height). Nick worked with my flat mate and I closely to ensure we secured the apartment quickly. The whole experience was flexible and efficient and we couldn’t be happier. 10/10.
5/5
TrustpilotAlex was polite and efficient and very…
Alex was polite and efficient and very prompt with following up. We are very happy the service produced with him & his team thank you.
5/5
TrustpilotGreat experience working with Chelsea
We had great experience working with Chelsea. She was just a call away for any queries. It was a first rental property in UK, Chelsea was really helpful, patient and professional. Thank you🙂
1/5
TrustpilotTERRIBLE! STAY AWAY!
Appalling, disgusting and insulting service is what I have come to expect from Stirling Ackroyd. I have been a landlord with them managing my property for the last three years, and my experience has been terrible at every turn.Clowns, jokers, and scam artists are how I would characterise every person I’ve interfaced with during my time with them. Do yourself a favour, and stay away from this pathetic, low-life, work-shy joke of a company.
5/5
TrustpilotGood experience finding a flat
Thank you Rahat and Zaylin for your help throughout our moving in process.
1/5
TrustpilotReally awful company
Really awful company. Katy and Melanie often lie to hide the fact they do as little possible.
5/5
TrustpilotRino Russo is helping me a lot and he…
Rino Russo is helping me a lot and he is very patient and respond me fast. I highly recommend him and his agent.
5/5
TrustpilotGeorgia 5*
Georgia was helpful, knowledgeable, professional and friendly when I called earlier to discuss a valuation.
5/5
TrustpilotJoel is awesome!
Joel is definitely an asset to the Stirling Ackroyd team. He’s very helpful, knowledgeable and patient. Highly recommend working with him!
5/5
TrustpilotSmooth move-in process
Smooth move-in processUsed stirling ackroyd to rent my next home, Victoria was very helpful and prompt in her responses making our move in easy.
4/5
TrustpilotExcellent standard of service offered…
Excellent standard of service offered by Ashley Grey. Issues, queries and questions have always been answered promptly.From tenancy agreement to tenancy management the overall management service is prompt and very professional. I would have given five star, but due to their charging policy of producing annual rent summary is very bad. We have been charged £70 for this computer generated soreadsheet. We get such reports free of cost by other estate agents we use. I do hope Stirling Ackroyd will review the policy of charging Landlords.
5/5
TrustpilotGood experience
Decent company never faced any issues with them. Victoria has been especially kind and helpful in the process of moving into our new flat!
3/5
TrustpilotArran Southern has been very helpful
Arran Southern has been very helpful. It’s a shame that I cannot say the same about other staff. Maybe the service will improve now the company has changed. Good luck
5/5
TrustpilotExceptional service from Lisa
We have used Striling Ackroyd for a number of years and have found their service to be exceptional. Lisa has been the star of the show - a pleasure to deal with.
5/5
TrustpilotReally pleased with the service I…
Really pleased with the service I received today when making an enquiry for a property. I got a call this morning while I was at work and going into a meeting so I asked for a call back at 12. I have done the same with other agents so I didn’t think I would get a call back but I really didn’t want to miss this property! Surely enough I got a call back from Keo at the central team just after 12 and he took my requirements, booked me in for a viewing and answered all my questions. Very professional and knowledgeable team!
5/5
TrustpilotThanks to Cheveiz in the central team I…
Thanks to Cheveiz in the central team I managed to find my first house! Cheveiz was brilliant from the start and answered all my questions concerning purchasing and the process. Thanks again!
5/5
TrustpilotThank you Stirling Ackroyd
I want to say a big thank you to the team at Stirling Ackroyd, especially keo in the central team. We have spent a lot of time registering with estate agents to help us find our first property with no luck. Unfortunately the pandemic held us up and a lot changed with our finances due to this, but Stirling Ackroyd helped us get back out and looking thanks to the amazing knowledge and services they offer. We have now had an offer accepted on a property and the guidance and support we are receiving is still exceptional. Thank you everyone at Stirling Ackroyd!
5/5
TrustpilotI was incredibly impressed by the…
I was incredibly impressed by the service I received from Rino in the head office team. He not only advised me very well on the best time to bring my property on the market for lettings, ensuring that I had everything in place but he also kept in regular contact and was very patient with me while I was having to have the property refurbished due to previous tenants from another agency leaving my home in a really awful state. I’ve recommended him to many others over the last year who have been looking to let out property and they have all had the same exceptional service.
5/5
TrustpilotFirst class Estate Agent across all forms!
I have used Stirling Ackroyd to both buy my flat, then let it and manage the property. Every member of staff I have come across has been superb, bar none. The purchase was made incredibly smooth with some great advice, the renting out was made incredibly easy by a very professional and knowledgeable letting staff, and Clive, in property management has been absolutely superb with any and every query either myself or my tenants have had. I would heartily recommend Stirling Ackroyd to anyone thinking of anything property related in the Borough/Shad Thames area!
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Tell us what you need and we'll put you in touch. Stirling Ackroyd Whitton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
