5/5
TrustpilotSales associate on point!
Don’t know much about the company, but the sales negotiator Patrick was extremely helpful & professional. Hoping my experience with this company, goes as well as my viewing did.
Trusted Agent profile · Richmond upon Thames
Stirling Ackroyd Whitton reviews in Richmond upon Thames
★★★★★
1,465 reviews across 3 platforms
127-129 Percy Road, Whitton, TW2 6HT, Richmond upon Thames, TW2 6HT
Stirling Ackroyd's office in Richmond upon Thames, at 127-129 Percy Road, is rated 4.4 out of 5 across 1,465 reviews on three platforms, including 150 Google reviews rated 4.8.
150
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,306
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI had the pleasure speaking with Ellie…
I had the pleasure speaking with Ellie Kozaki. I’m a first time buyer and she helped me step by step what to do as I felt so lost at the start. Very knowledgeable, approachable and always checked in to see how I’m getting on with the search. She made the process stress free and I couldn’t thank her enough and now I have the keys to my first home. Excellent service.
5/5
TrustpilotRahat was really helpful and responded…
Rahat was really helpful and responded to all our queries quickly. He made the moving in process really smooth.
5/5
TrustpilotSpoke to Ollie
Spoke to Ollie today, very helpful. Informative and honest, I think I’ll finally find a home for my kids now post divorce. Would recommend.
5/5
TrustpilotRebecca, Andrew & team
Rebecca, Andrew and team at Stirling Ackroyd have been nothing but professional, courteous and a pleasure to work with throughout the letting of my apartment. I strongly recommend their services
5/5
TrustpilotGreat Customer Care
Highly recommend Samantha Japaul. Have dealt with her for a number of years now. She has always been very helpful and deals with any queries I have quickly and professionally.
5/5
GoogleHonor and Carly set up our rental house letting for us. Very professional and understanding of our, and our tenants needs. Very well done and thank you.
Agent replied · 24 October 2024
Hi Abra, thank you for taking the time to leave feedback for Honor and Carly. Wishing you all the best - Claire
1/5
TrustpilotNightmare END of tenancy
All fine until I moved out and required my deposit back. 5 weeks since I left my flat, in the exact condition I received it in. Clean, tidy and fully paid up but am chasing and chasing with no success.
Agent replied · 23 October 2024
Hi Nicola, can you please email help@stirlingackroyd.com confirming the address of the tenancy just ended? I am keen to understand what we can do to help speed things up for you and to ensure you are fully advised of the status of your deposit return. I look forward to hearing from you, Amber.
5/5
TrustpilotExcellent service!
Excellent service throughout our tenancy. The Property manager, Rebecca Heslam was well informed, professional and very helpful throughout our four year tenancy, made life very easy for us!
5/5
TrustpilotAshley was super helpful
Ashley was super helpful, easy to speak to and I feel confident she will help me on my search.
5/5
TrustpilotEllie has been an absolute star
Ellie has been an absolute star. Brilliant communication at all times. Thanks!
5/5
TrustpilotWe had a great experience with this…
We had a great experience with this estate agent during the process of securing our flat! William was very helpful, enthusiastic and friendly!
5/5
TrustpilotManagement Services
I have been working with Stirling Ackroyd for several years now and Clive Martin and his team have always acted professionally and Clive specifically has a problem solving attitude.
5/5
GoogleVery helpful and always available when we had questions are required assistance. Tasnim Uddin in particular was very personable and assisted us with our referencing process.
Agent replied · 24 October 2024
Hi Karel, thank you for the great review - Claire
5/5
TrustpilotCan’t thank Ella enough was brilliant…
Can’t thank Ella enough was brilliant from start to finish! Was so informative about the property and even answered all my annoying questions without any hesitation will definitely recommend!
5/5
TrustpilotAs a landlord using Sterling Ackroyd
As a landlord using Sterling Ackroyd, During my short time using them I have found them very responsive and communicative. Their representative Aaran has been very helpful.
4/5
TrustpilotVery professional
Marty Staplehurst has been great help in answering my queries and providing all the information.
5/5
TrustpilotDan was great
Dan was great. Very helpful and quick in dealing with our request to arrange a viewing.
5/5
TrustpilotAlex comes to mind he is friendly…
Alex Ripley comes to mind he is friendly informative and not pushy like so many people are these days!!!! Stirling Ackroyd give a honest realistic valuation and are always on hand to help with any questions you may have. I appreciate the service Alex brings and if I was looking to sell or buy I would completely put my trust in him and of course the company.
5/5
TrustpilotSpencer De Jonge helped sell our flat…
Spencer De Jonge helped sell our flat and was excellent in managing our expectations. he was knowledgable and kept us up to date with potential buyers giving us feedback along the way. I can’t comment on the next stage as this is now being dealt with by a different team in Stirling Ackroyd but Spencer has set the bar high.
5/5
TrustpilotGreat team, would use again.
Really excellent outfit. We used SA for renting out a flat and they were all over it. Our liaison, Ghilles, was first class being both efficient and responsive. His market knowledge was excellent and we found (excellent) tenants within a day or two. Others there we have had to speak to have been super helpful too.A pleasant change to the sometimes tough process of dealing with agents. Would highly recommend.
5/5
TrustpilotGreat service
I had the pleasure of speaking with Andrew Aldworth today, who had a patient and informative nature when talking with me to arrange a viewing and house evaluation. Although it turns out the property I wanted to see was about to take final offers I wound still be happy to continue working with SA due to the excellent service i've received so far.
5/5
TrustpilotGreat experience
Never thought I'd say this about an estate agency but the most professional firm I've worked with so far. Great experience overall. Pleasure to have worked with Ghiles.
5/5
TrustpilotThank you Kyle
Thank you Kyle for the promtness and efficiency and all the support you demonstrated in managing my property. Highly recommended. Thank you Stirling Acktoyd for hiring professional staff.
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Tell us what you need and we'll put you in touch. Stirling Ackroyd Whitton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
