4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
Trusted Agent profile · Richmond upon Thames
Savills East Sheen reviews in Richmond upon Thames
★★★★★
1,839 reviews across 2 platforms
298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames, SW14 7JG
Savills's office in Richmond upon Thames, at 298a Upper Richmond Road West, is rated 4.2 out of 5 across 1,839 reviews on two platforms, including 58 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotSavills auctions
I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless questions of which they were incredibly helpful in answering them.
1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
Agent replied · 29 October 2024
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotEfficient, Professional Service
Efficient, friendly staff, sympathetic to our needs. Highly recommended, totally professional. We have used other agents previously, Savills are by far the best.
5/5
TrustpilotMillie and Savills have been amazing…
Millie and Savills have been amazing helping us sell our home. They made the process enjoyable.
Agent replied · 29 October 2024
Thank you for your kind words. Selling a home can be very stressful and I am glad to have been able to make the process that bit smoother. Regards,Millie
5/5
GoogleGreat experience buying through Savills with Andrew. Would highly recommend him and would use again…
Agent replied · 25 October 2024
Dear Andrew, Thanks for taking the time to provide a review for Andrew, it really is appreciated. It's great to hear the team are doing such a great job.
5/5
TrustpilotFantastic!
Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.
Agent replied · 29 October 2024
Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotGreat team!
Highly recommend working with Savills. Great team, thank you so much for your professionalism.
Agent replied · 29 October 2024
Thank you for leaving a lovely review, we do appreciate it and with you all the best.
5/5
TrustpilotSale of family home.
Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.
Agent replied · 29 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotExcellent service
Over the years, I have found Savills' agents to be trustworthy and diligent. My recent experience with Victoria Anderson-Stewart in Newbury confirmed my confidence in the agency. She was professional and helpful. Tom Bower
1/5
TrustpilotCleaning after all
As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.
2/5
TrustpilotBut experience !!!!
But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻
5/5
TrustpilotExcellent service from Aziz Shah
Excellent service from Aziz Shah, he was extremely attentive and helpful.
Agent replied · 29 October 2024
Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz
5/5
TrustpilotFantastic
Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.
Agent replied · 29 October 2024
Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo
5/5
TrustpilotLauren helped me a lot during my stay…
Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.
5/5
TrustpilotVery helpful all the time and they were…
Very helpful all the time and they were able to make the process of moving simple and efficient.
Agent replied · 29 October 2024
Thanks Kush, pleasure to work with you.Regards,Luke
5/5
Trustpilotthank you Savills & Paige
Paige Ford helped me find a great place in Belsize Park for a short term stay. She was so efficient and pleasant. She made everything so easy. I highly recommend her and Savills.
5/5
TrustpilotLetting service over the past two years…
Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.
Agent replied · 29 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotA great service
Adel Virago-Zsupan has provided us with a great service Sorting out some difficult issues that we are very pleased with.
Agent replied · 29 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotCost me £15 to call them and never got…
Cost me £15 to call them and never got through after waiting 25 minsEmails them and 3 days later still no response
Agent replied · 29 October 2024
Thank you for your feedback. We take it very seriously so could I ask you to get in touch so that we can discuss your concerns in full? Please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
TrustpilotGuided us on the correct price for our…
Guided us on the correct price for our property so we ensured a quick sale and achieved over the guide price.
Agent replied · 29 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotWe had great service from Millie…
We had great service from Millie Willsmer. She was responsive, friendly and did all she could to aid our purchase.
Agent replied · 29 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotExcellent service
Excellent service, very efficient at every stage and all the team where a pleasure to work with.
Agent replied · 29 October 2024
Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAvoid
Avoid, don't waste your time with these. they are more motivated in taking all your details rather than showing you a property.
Agent replied · 29 October 2024
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly what happened o if you’d like to contact us to discuss it further please do email socialmedia@savills.com
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills East Sheen
How many reviews does Savills East Sheen have?
Savills's Richmond upon Thames office has 1,839 reviews across two platforms: 58 on Google, 1,781 on Trustpilot (across the whole business).
What is Savills East Sheen's rating?
Savills East Sheen is rated 4.2 out of 5 across all 1,839 reviews, and 4.9 out of 5 on Google from 58 reviews.
Where is Savills's Richmond upon Thames office?
Savills East Sheen, 298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames, SW14 7JG.
