5/5
TrustpilotI had a small but complicated query…
I had a small but complicated query about my rental property which was swiftly followed up by Aliya Charnley and everything was quickly sorted out.
Trusted Agent profile · Richmond upon Thames
Savills East Sheen reviews in Richmond upon Thames
★★★★★
1,829 reviews across 2 platforms
298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames, SW14 7JG
Savills's office in Richmond upon Thames, at 298a Upper Richmond Road West, is rated 4.2 out of 5 across 1,829 reviews on two platforms, including 58 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEfficient
Efficient, courteous and successful - what more could you want?!
Agent replied · 29 October 2024
Thank you for taking the time to leave a review. We are so grateful for your kind words and hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotSavills Newbury
I was very happy with the way Savills Newbury handled the sale of my parents’ house. Deborah Giacobbi provided just the right amount and timely communication about issues and progress.
5/5
TrustpilotThey were there to support the process…
They were there to support the process from offer through to completion. Would definitely use them again.
Agent replied · 29 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotAvoid
Avoid! Totally unprofessional and full of false promises they cannot deliver.
Agent replied · 29 October 2024
We are sorry to hear that you had a negative experience. We take pride in delivering great service, so we would like to learn more about your experience so that we can investigate. Please email more information to socialmedia@savills.com so that we can assist you.
5/5
TrustpilotSavills sold our house quickly and…
Savills sold our house quickly and efficiently with good communication
Agent replied · 29 October 2024
We appreciate your kind words and are glad to have been able to help you. Please feel free to get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Calls always returned & E Mails responded toAlways felt they were there to help
Agent replied · 29 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent buying experience
Excellent service buying through Daniel; responsive, transparent and helpful throughout.
Agent replied · 29 October 2024
I am very grateful for your kind words. Buying a home can be very stressful, so I am glad to have been able to assist. Please feel free to reach out with any further questions.Regards,Daniel
5/5
TrustpilotExcellent
Excellent, got a swift result.
Agent replied · 29 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotIgnoring deadlines
Ignoring deadlines. Extremely late on maintenance issues and returning deposits.
Agent replied · 29 October 2024
We are very sorry to hear that you have had a negative experience. We aim to provide excellent service at all times and we are disappointed to hear that we have fallen short. Can you please send more details to socialmedia@savills.com so that we can investigate?
1/5
TrustpilotMaintenance requests…
Maintenance requests are not getting addressed in timely manner. We have some requests still left open from almost a year ago…
5/5
TrustpilotBest agents in town
Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.
Agent replied · 29 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotGreat service from George Prior
George Prior helped me find a flat, and he was absolutely fantastic. He was incredibly responsive, and helped me navigate each step of the process.
5/5
TrustpilotGraeme provided an excellent service
Graeme provided an excellent service - highly personable and professional
Agent replied · 29 October 2024
I am so glad to have been able to help and I thank you for your kind words. I look forward to working with you again in the future!Regards,Graeme
4/5
TrustpilotA professional experience from start to…
A professional experience from start to finish.
Agent replied · 29 October 2024
Thank you for providing us with an update and for taking the time to review our service
4/5
TrustpilotGood experience overall and would use…
Good experience overall and would use again. Sometimes relatively slow in getting back on issues with the flat and often quicker to go direct to Landlord.
5/5
TrustpilotAlways a pleasure to deal with Savills
Always a pleasure to deal with Savills. They said they would sell and they delivered. Thank you to the great team in Battersea Park
5/5
TrustpilotSavills have been incredibly efficient…
Savills have been incredibly efficient from finding a tenant to them moving in
Agent replied · 29 October 2024
Thank you, Trevor. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat first class service provided by…
Great first class service provided by Sholto. Fully updated from start to finish.
Agent replied · 29 October 2024
Thank you for the positive review, Greg. It has been a pleasure dealing with you and enjoy your new home!Regards, Sholto
5/5
TrustpilotExcellent service and very easy to deal…
Excellent service and very easy to deal with the whole team at Savills
Agent replied · 29 October 2024
Dear Stephen, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
2/5
TrustpilotBAD CUSTOMER SERVICE!!
BAD CUSTOMER SERVICE!!! I put the 3 time this review, trust pilot delete all the time and I don’t understand why ??? That very strange!!!
5/5
TrustpilotProfessional and very competent
During a slightly complicated purchase, Savills did an excellent job of keeping things moving forwards. Kay McKluskey handled the purchase and we found her to be professional, friendly and incredibly responsive. We would have no doubts in highly recommending both Savills and Kay.
5/5
TrustpilotSavills provided an excellent service…
Savills provided an excellent service in marketing and selling Nether Balgillo famhouse.
Agent replied · 29 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotThe entire team led by Sue where on top…
The entire team led by Sue where on top of every aspect of the process, finding a buyer immediately and guiding us all through to exchange.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills East Sheen
How many reviews does Savills East Sheen have?
Savills's Richmond upon Thames office has 1,829 reviews across two platforms: 58 on Google, 1,771 on Trustpilot (across the whole business).
What is Savills East Sheen's rating?
Savills East Sheen is rated 4.2 out of 5 across all 1,829 reviews, and 4.9 out of 5 on Google from 58 reviews.
Where is Savills's Richmond upon Thames office?
Savills East Sheen, 298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames, SW14 7JG.
