Knight Frank Richmond Sales reviews in Richmond upon Thames

★★★★★ 5/5

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Knightfrank is the best in UK

Knightfrank agents team is the best I meet and use in UK. They are efficient, warm hearted and professional. I live in overseas country but Knightfrank people help me solve all the things. I will continue use them. Especially I would like to praise Robert and Phoebe for their kind service.

Amy · 19 June 2026

★★★★★ 5/5

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Professional and reliable service

I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.

Yuichi · 20 May 2026

★★★★★ 5/5

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Very capable hands with KF-managed flats

I've just moved out of my Knight Frank-managed flat after 4 years and I'm going to miss their level of service!Jason has done a fantastic job looking after things for us, considering the nightmare of a landlord we had. Halfway through our tenancy our landlord became incredibly (well, completely) absent and somehow Knight Frank / Jason made it possible to live through that. Emergency and other important issues were able to be addressed nonetheless.I know these folks (Jason, Sabriye) look after many, many properties so a big thank-you for helping us over the years, always in a very professional and sympathetic manner.

Jake · 18 November 2023

★★★★★ 5/5

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Knight Frank in Richmond

Knight Frank in Richmond were recommended to me by someone else who used to live in the block of flats where I was living at the time. I had always thought that Knight Frank only marketed properties with a value of at least £1 million and that my flat valued at £600K would not be of interest to them. This was not the case and Knight Frank were very proactive in getting viewings and in me eventually receiving an acceptable offer.There was a short chain involved and there was an extended exchange of contracts process, which was primarily the fault of the management company in the block of flats where I am now living. Knight Frank again were excellent in getting involved in chasing matters up with everyone involved in the process.Ten out of ten as far as I am concerned.

Richard · 16 November 2023

★★★★★ 5/5

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Thanks to Knight Frank

The whole Basingstoke team were highly professional at all times. Mark Thomas was our main agent, his availability to respond to any email we sent was fantastic and we would normally get a response within 20 minutes (7 days a week). Prior to our property hitting the market, Marks whole team arranged a meeting at our property to have a look round and ask questions so they were all familiar with the property, and better prepared to answer any questions. A great idea we thought, one that we hadn’t experienced in the past! Really a great experience with Knight Frank, and a definite recommendation.

Mr · 16 November 2023

★★★★★ 4/5

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Led by Victoria Miles in the Esher…

Led by Victoria Miles in the Esher Branch the sales team were competent and communicative at all times. Their advice as our trusted advisors was much appreciated throughout the process. Victoria used her initiative and kept feedback and dialogue detailed and clear, always reaching out by phone when anything needed further clarification or explanation.

Katie · 21 May 2026

★★★★★ 5/5

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Amazing company

Knight Frank is an amazing company. From start to finish everyone was very responsive, helpful and agile. I’ve worked with both David de Almeida and Dom Pepper, and I am so grateful for both of their works..

Ece · 9 September 2026

★★★★★ 5/5

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Adam and Maisie were great to work…

Adam and Maisie were great to work with. As a lawyer, it was great to have proactive agents who were prepared to get involved to discuss various points with the lawyers on the other side as well - between us all we worked very well as a team, and given everyone has the same end goal, their involvement really helped push matters forward - I look forward to working with them again soon!

Charles · 13 March 2024

★★★★★ 5/5

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Excellent Service…

I reached out to Knight Frank by email to help with information on a family home in Bath and Charlie Taylor went to a lot of trouble to assist with my enquiries. Really impressed with his kindness and the service. I do know my English family have used the company in the past and whilst we live ‘down under’ I would still be happy to recommend Charlie and his team!

Juliette · 7 May 2024

★★★★★ 5/5

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Property manager Yenssi Mckenzie Graham…

Property manager Yenssi Mckenzie Graham is really good at her job, no matter what problem I had, it was all solved immediately thanks to her. I was completely impressed with her professionalism. Always very caring, kind and helpful. I always felt safer being able to communicate with someone like her. I had an amazing experience with this company because of her. I wish her all the best.🙏🏼

Elif · 28 June 2024

★★★★★ 4/5

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Long term Knight Frank experience

I've engaged Knight Frank for a long time to rent out my flat. Mostly positive experiences, they are good at finding paying tenants. KF contractors are a little pricey but it's the same across many agencies. Latterly, Ewelina Calka in Baker Street office in Marylebone has been very good to work with, and patient in handling various tenants and repairs.

Sandra · 17 October 2024

★★★★★ 5/5

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Truly Professional

My house sale was challenging but Clive Moon and Clare Griffiths worked very hard to ensure everything was resolved. Sales Progressor - Clare Griffiths is a very nice lady. She was also professional and always super efficient. Clare kept a tenacious grip of the whole process from start to finish. Clare thank you so much, you are a credit to your organisation.

Annie · 16 September 2024

★★★★★ 4/5

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Emily Hooper is an asset

Emily Hooper is beyond professional and went above and beyond as we had a little difficulty with the verification platform required to use. She gets the job done and is a value to the team. I am not rating a 5/5 as Emmanuel in management is not timely with addressing concerns: example reported no hot water Saturday and we didn’t hear back until Thursday. This is less than acceptable.

Alexandra · 14 May 2024

★★★★★ 5/5

Google

Found a great deal for a house with Knight Frank Estate Agents after months of looking. Totally grateful to Lucy, a skilled and helpful Lettings Negotiator. She has exceptional market knowledge, answered all my questions promptly, and made the entire process seamless and quick. Lucy made the experience stress-free. I highly recommend Knight Frank and Lucy for their outstanding service.

Sabrina · 11 October 2024

★★★★★ 5/5

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I can not recommend Beth enough as she…

I can not recommend Beth enough as she has been a star in our rental property search, always very responsive to our messages and emails, always up to date with new properties in the market.. quick and she was really efficient.. we would have closed a deal in no time if we hadn’t decided to buy a property instead.

Yelda · 21 October 2024

★★★★★ 5/5

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House Sale

We sold our house through Knight Frank during Winter 2024/25. Helen was brilliant from the off. Through the highs and lows of the process, I always felt she was on the ball, pushing and cajoling to ensure the sale progressed. Our chain was tricky, to say the least and in the final days when it all got very tense, Helen’s skill and expertise in managing people and the conveyancing process shone through. Without Helen, I don’t believe we would have managed to keep the chain together. Thank you!

Rebecca · 22 March 2025

★★★★★ 5/5

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Michael Fox , Great Partnership !!

It’s has been a great experience working with Knight Frank Mr Michael Fox who has been managing my OTB unit . He has always been very responsive to my queries and proactive in ensuring the unit repairs are taken care of. His excellent professionalism truly represents Knight Frank’s slogan of - Placing you at the heart of everything we do !! Thank you Michael once again 😄

Adeline · 5 June 2024

★★★★★ 5/5

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First rate experience letting my Wapping flat through Knight Frank

My experience dealing with Marie, head of Wapping lettings at Knight Frank, has been first rate. From the first meeting - where she provided helpful insights on the rental market - through to securing quality tenants at a good price point, I have been very happy with the levels of speed, efficiency and professionalism from Marie and her team. Thank you.

Anna · 12 September 2024

★★★★★ 5/5

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Knight Frank and Katie Shaw in…

Knight Frank and Katie Shaw in particular have been excellent to work with. Katie has done an excellent job and has made the whole process super easy for me letting out my house - I would highly recommend using Knight Frank. The introduction was excellent and thorough and the work since has been seamles and excellent - thank you Katie.

Benji · 26 September 2024

★★★★★ 1/5

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Agent who dealt with us was very…

Agent who dealt with us was very unhelpful on our side - was more concerned to get money than to help us as customer's. Property was handed to us dirty and dusty and full of previous tenants items which agents didn’t even check or care to ask. Strongly recommend not to use this agency , not professional and useless

KMW · 7 October 2024

★★★★★ 5/5

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Michelle Henry of KF Lettings Baker…

Michelle Henry of KF Lettings Baker Street has been a joy to work with in the management of our property which has been with KF since 1998. As I live in Hong Kong i contact her through either email or phone. No matter the issue/event Michelle handles it in a prompt and business like manner. I have never had to question any of her costings. She is a credit to her company in every way.

GC · 12 December 2023

★★★★★ 5/5

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Michal Houlden - top notch

Michal Houlden at Knight Frank (Cambridge) was excellent from start to finish. He found us a buyer and got the sale over the line in a challenging market. He was helpful, hard-working and courteous throughout. He had genuine local knowledge. We have had a great deal of experience of other estate agents recently, most of it negative, so Michael was a breath of fresh air - a cut above the rest.

Chris · 5 March 2024

★★★★★ 5/5

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Superb Property Manager, Michelle Henry @ Knight Frank.

Having a rental property it is very important that we have a trustworthy and experienced Property Manager. Over the past year this has been Michelle Henry @ Knight Frank. Michelle is responsive and proactive making our lives much easier. Michelle always seems to be one step ahead dealing with any issues from tenant or landlord. Highly recommend Michelle Henry @ Knight Frank.

Renee · 1 August 2024

★★★★★ 5/5

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As Executors we appointed the Esher…

As Executors we appointed the Esher office of KF to market our parents house. This was following what we viewed as knowledgable, clear advice from Adam Burlison and his team, which included how best to ‘present’ the property internally and externally. A good number of always accompanied viewings took place and we were always kept appraised of progress. All in all, a very good service.

Simon · 5 June 2024