Trusted Agent profile · Richmond upon Thames
★★★★★
1,662 reviews across 2 platforms
23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX
Part of Knight Frank, see every office.
Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,662 reviews on two platforms, including 200 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
4/5
TrustpilotEmma from Knight Frank did a great job…
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
5/5
TrustpilotWould like to comment Vinnie from…
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotEfficient and speedy completion of the…
Efficient and speedy completion of the renewal process with timely updates.
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
5/5
GoogleFantastic service from the team at Knight Frank Richmond, with really high quality and pragmatic advice in relation to our house sale. Charlotte in particular was a pleasure to deal with and helped guide us smoothly through from getting the house under offer to completion.PositiveResponsiveness, Quality, Professionalism
Thank you for providing us with the opportunity to sell your beautiful home. You remained patient and communicative throughout the whole process and it was a real joy to work with you. I wish you all the best in your new home.
5/5
TrustpilotHad very nice experience with Vinnie…
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
5/5
TrustpilotVery nice person!
Very nice person, who was always available, quick to respond, understanding and polite!
5/5
TrustpilotExcellent service by Vinnie from…
Excellent service by Vinnie from renewals on my tenancy.
Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
5/5
TrustpilotJames from lettings
James from lettings was excellent! Very communicative and easy to work with. Would work with him again.
Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James
5/5
TrustpilotGood support for my contract renew
Good support for my contract renewHelped me alot and patient of Vinnie from Renewals
Hi,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotYa Wen Help
Ya Wen gave me a lot of help in the management of my two apartment rental. She helped me solve many questions. I would like to say thank you from the bottom of my heart
Thank you for your kind review. It has been a pleasure working with you, and I wish you all the best. Ya
5/5
TrustpilotVery professional and very welcoming.
Very professional and very welcoming.Loved KF devotion and found a tenant really fast with great rental returns 👍
Thank you, Hamed.Looking forward to continuing to work with you in the future!Very best,James
5/5
GoogleIt was a pleasure to work with Charlotte. Her sector experience, discipline and pragmatic attitude really came through in her work. She was super professional in evaluating our needs. Thank you for finding a perfect home for us and supporting every step in our acquisition.PositiveResponsiveness, Professionalism
It was a real joy helping you both find your perfect family home. You remained patient, communicative and friendly throughout the whole process and trusted me to guide you with your purchase. I wish you all the best in your new home and hope you will be very happy living in Richmond.
5/5
TrustpilotJamie Vass gave me service beyond…
Jamie Vass gave me service beyond expectations. I recommend him to anyone needing an honest and highly knowledgeable estate agent in Surrey.
Thank you Peter for your kind words, It has been a pleasure to assist in your search, even while being on opposite sides of the pond. All the best, Jamie
5/5
GoogleI wish to congratulate Luke Ellwood, Hannah Lamb and their colleagues in Richmond on providing an excellent and efficient service on the sale of my property at Richmond Hill. They have maintained constant communication throughout, a rare thing these days! Very professional and I would not hesitate in recommending Knight Frank in the future. Well done. Richard Poulter
Thank you for your positive feedback, Richard. Much appreciated!
5/5
TrustpilotEllie from the Knight Frank office in…
Ellie from the Knight Frank office in craven terrace was brilliant from start to finish - cannot recommend her or knight Frank more highly
Thank you so much for your kind words, Phillip, they are very much appreciated. Wishing you all the best in your new home.Ellie
5/5
TrustpilotHighly attentive service
Highly attentive service. Delivered an excellent buyer in challenging market conditions and expertly shepherded the deal to completion. Highly recommended.
Dear TimThank you so much for your lovely review. I am delighted to have been able to assist you throughout your sale and purchase. Furthermore thank you for your patience and for being such a lovely client, it helped enormously.Wishing you and Susan every happiness in your beautiful new home.Kind regard,Giselle
5/5
TrustpilotHenry Nwokejiobi, Amazing
Henry Nwokejiobi Was so helpful and cooperative.
Thank you Ghala for your kind words. I will endeavour to continue delivery satisfactory customer service to you as my client. Thank you once again.Henry
5/5
TrustpilotDealing with Knight Frank has been an…
Dealing with Knight Frank has been an absolute pleasure. They are courteous, attentive and very friendly.
Hi Steven,Thank you for your kind words and all the best for the future.Kind regards,Ann-Marie
5/5
TrustpilotAll the staff were extremely helpful…
All the staff were extremely helpful and knowledgeable, which made the whole process more bearable!
Dear Jo, Thank you for your review, it was great that our Sevenoaks team were able to help you sell and it was our pleasure to help you buy in Tunbridge Wells. We hope that you enjoy many years of happiness in your new home. Best wishesRoss and the Tunbridge Wells team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
