Trusted Agent profile · Richmond upon Thames

Knight Frank Richmond Sales reviews in Richmond upon Thames

4.9

★★★★★ Excellent

1,663 reviews across 2 platforms

23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX

Part of Knight Frank, see every office.

Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,663 reviews on two platforms, including 200 Google reviews rated 4.9.

Google logo

4.9 / 5

200

Reviews on Google

This office

Trustpilot logo

1,463

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.

What do you need help with?

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great lettings services

Great lettings services. Walid found great tenants and managed the move out and move in phases with a high level of professionalism.Many thanks for the great job!

Céline · 28 February 2024

Agent replied · 25 October 2024

Thank you Céline for your kind words. It was a pleasure assisting you. Walid

5/5

Trustpilot

Great tax accountant to work with!

I've really enjoyed working with Edwin Chan (Tax Accountant) these past few years, as he is very responsive. His emails are clear and easy to understand; and I feel assured that he does his very best for his clients.

Min · 3 May 2023

Agent replied · 25 October 2024

Thank you so much for your kind feedback Min Yi.It’s always a pleasure assisting you.Kindest regardsEdwin

5/5

Trustpilot

Fantastic support to tenants

Fantastic support to tenants - recently we've gone through some unexpected changes that required a contract change. Knight Frank, inc Louie-Mae and Sinead have been amazing at being supportive and receptive to finding the best outcome in a timely manner.

Matthew · 1 April 2023

Agent replied · 25 October 2024

Thanks so much for writing this, Matt. I’m glad we were able to assist. Louie-Mae and Team

5/5

Trustpilot

Very professional approach from Neena

Very professional approach from Neena, warm welcome during the visit, valuable information shared and adequate follow-up, thank you !

Odile · 26 July 2024

Agent replied · 25 October 2024

Hi Odile, thank you for your kind words. It was lovely to meet you and don't hesitate to contact me should you require anything further!Kind regards,Neena

5/5

Trustpilot

Nick was a gentleman and a great agent

Nick was a gentleman and a great agent. Could ask for a better experience.

Alexander · 19 December 2023

5/5

Trustpilot

Very classy.

Very classy knowledgeable and efficient. And lovely people ! A pleasure to work with them !

Mike · 8 September 2024

Agent replied · 25 October 2024

Thank you so much for your kind words Mike. It was an absolute pleasure dealing with you. I wish you all the success with your move.Best wishes, Louise and the rest of the Exeter team

5/5

Trustpilot

Smooth renewal process

As landlords we were very pleased with the service we received from Vinnie from Renewals. He was proactive, efficient and sent us the right amount of communication.

Katrina · 14 February 2024

Agent replied · 25 October 2024

Dear Katrina,Thanks for the kind words. It was a pleasure to assist you.Kind regards, Vinnie

5/5

Trustpilot

Fantastic!

The service provided by Regvita from Knight Frank has been very caring and of highest quality from the first day of my tenancy. I'm extremely satisfied.

Daniel · 5 March 2024

Agent replied · 25 October 2024

Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.Regvita

5/5

Trustpilot

Great Experience with Mandy @ Renewals

Interacted with Mandy @ Renewals. She was speedy, clear and we got to a great outcome with excellent service. Super happy

Chrysanthos · 6 June 2024

Agent replied · 25 October 2024

Thank you for your lovely review! It has been a pleasure working with you. Mandy

5/5

Trustpilot

Stefanie Sutch provided excellent…

Stefanie Sutch provided excellent service. I highly recommend Knight Frank as a company and would not hesitate in using them again.

Mrs · 6 June 2024

Agent replied · 25 October 2024

Dear Mrs Smith, Thank you very much for your lovely review. It was a pleasure working with you and hopefully, we will have the chance to work together again in the future. Kind Regards,Stefanie

5/5

Google

Top rate service from Ed throughout the buying process, exactly as you’d hope and wish for with no issues or concerns from us at any point, just incredibly honest and open dialogue at all stages. Ed (and James!) made the process as stress free as it can be, and, dare I say, all rather enjoyable! Thanks so much!

Hugo · 27 February 2024

5/5

Trustpilot

Shantelle has been so helpful

Shantelle our property manager has been great and on top of getting back to us and checking in within our first few weeks of settling in.

Tim · 26 February 2024

Agent replied · 25 October 2024

Hi Tim, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel

5/5

Trustpilot

I had a great experience recently with…

I had a great experience recently with Lettings team led by Luke Hewens and Jordan Turian.

Nimisha · 28 August 2024

Agent replied · 25 October 2024

Thank you Nimi, it’s been an absolute pleasure working with you again. So happy we managed to find a lovely tenant for your stunning apartment. Luke and Jordan

5/5

Trustpilot

Great experience working with Knight…

Great experience working with Knight Frank. Felt like they understood what we wanted and worked hard to find us a suitable home

Subodh · 14 May 2024

Agent replied · 25 October 2024

Thank you for your kind words Subodh, it was great working with you. I wish you all the best in your new property.Thanks,Ellie

5/5

Trustpilot

Great Service

The apartment was super nice, and Knight Frank was always replying to my messages within minutes and always available to help.

Ginevra · 31 May 2024

Agent replied · 25 October 2024

Thank you Ginevra for your kind review. It has been a pleasure assisting you. Aldgate

5/5

Trustpilot

Thank you Patricia Tumba

Amazing service from Patricia Tumba! She has always been so efficient, friendly and processional! Give her a raise! Thank you!

Jasmit · 18 June 2024

Agent replied · 25 October 2024

Dear Jasmit,Thank you for such kind words. If you need any further support please to not hesitate to contact me.Kind regards,Patricia

5/5

Trustpilot

Go with Knight Frank, they’re super!

Knight Frank have a whole professional hard-and smart-working team on board, they’re friendly, helpful, flexible and results driven yet approachable and quick to solve any problem. It’s been an absolute pleasure dealing with Knight Frank! Thanks!!!

H · 19 June 2023

Agent replied · 25 October 2024

Thank you for the positive feedback. We are so pleased we could help you with your property needs! If you ever need assistance again from Knight Frank in the future please don’t hesitate to reach out, Many thanks Ed.

5/5

Trustpilot

Henry N

Henry N. and Knight Frank has been a great property manager (especially compared to other agencies within Canary Wharf)

Minhaj · 1 July 2024

Agent replied · 25 October 2024

Thank you very much Minhaj for your kind words. I hope I continue to fulfil all your needs as you property manager and give satisfactory customer service to you also as a client. Thank you once again.

5/5

Trustpilot

They introduced me a great property

They introduced me a great property, thank you Knight Frank! I'm really happy with it and their support after living.

ツボイトシカズ · 12 June 2024

Agent replied · 25 October 2024

Dear Mr Tsuboi Thank you very much for your kind review, It has been a pleasure to help you.We hope you enjoy your new home.Kind regards,Japan Desk Team

5/5

Trustpilot

A professional & friendly service from…

A professional & friendly service from the Knight Frank Worcester team on our recent purchase. We found Giselle and Charles to be fast to respond to e-mails and always keep us up to date. As a purchaser it is important to deal with an agent who is focussed on a smooth transaction for the vendor and purchaser. Thank you!

Peter · 24 January 2024

5/5

Trustpilot

Knight Frank Bayswater - Speak with Ellie Davies

I had a great interaction with Ellie Davis, an agent of KF, a few days ago. Very professional, focussed and useful. Definitely recommended for anyone searching in Bayswater area!

Rostyslav · 11 December 2023

Agent replied · 25 October 2024

Thank you for your kind review. It has been a pleasure assisting you. Ellie

5/5

Trustpilot

Vinnie from renewals has been super…

Vinnie from renewals has been super helpful! Very professional and prompt with his communication and a pleasure to work with.

Keshav · 10 June 2024

Agent replied · 25 October 2024

Dear Keshav,It has been a pleasure to assist you in your renewal.Thank you for your patience.Kind regards,Vinnie

5/5

Trustpilot

Jamie-Leigh really went out of her way…

Jamie-Leigh really went out of her way to help us out of aSticky tenancy situation and sorted everything out with minimal fuss getting us a great deal. Highly recommend her.

Iain · 14 November 2023

Agent replied · 25 October 2024

Dear Iain,Thanks so much for your kind review.It was a pleasure to help you and your family.Thank-you for working with us and I hope to be able to assist you again one day.All the bestJamie-LeighHead of Super Prime LettingsSouth West London & Home Counties

5/5

Trustpilot

Josh has provided exceptional…

Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.

Joe · 10 February 2024

Agent replied · 25 October 2024

Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviewsLeave Knight Frank a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent