Trusted Agent profile · Richmond upon Thames
★★★★★
1,663 reviews across 2 platforms
23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX
Part of Knight Frank, see every office.
Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,663 reviews on two platforms, including 200 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with Henry Nwokejiobi
My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.
Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.
5/5
TrustpilotThanks a lot for helping me to find a…
Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))
Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank
5/5
TrustpilotVinnie from renewals department handled…
Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!
Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie
5/5
TrustpilotI am really happy with Brigette from…
I am really happy with Brigette from Renewals. She was prompt, professional, and highly experienced. Thanks a lot. Will recommend her to my friends!
Hi NinaThank you for your review and it was lovely my pleasure assisting with your lease renewal. I am glad we concluded it swiftly. Kind regardsBrigette
5/5
TrustpilotGreat Working with Jocelyn Wang
I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.
Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.
5/5
TrustpilotSmooth, hassle free
Smooth, hassle free and well executed renewal process on our lease, led by Dan from Renewals. Can't ask for more than that!
Thank you so much for your thoughts; it was a pleasure to work with you and Emma. I hope you enjoy the rest of your time in the property and are able to go on some more fabulous trips!
5/5
TrustpilotWorking with Knight Frank is always a…
Working with Knight Frank is always a pleasure. Their teams are quick, efficient, friendly, and extremely professional. Special thanks to our wonderful agent Omar and the speedy work of Laura. We appreciate you guys!
Its always a pleasure to work with you Natalia, I hope you enjoy your stay and look forward to catching up with you soon.Kind regards,Omar
5/5
TrustpilotExcellent all round service.
Excellent all round service.This is the second house Knight Frank have sold for us and both times exceeded are expectations.We wouldn’t use anyone else.I throughly recommend them.
Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh
5/5
TrustpilotWe feel so privileged to have Josh as…
We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.
Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh
5/5
TrustpilotCharlotte Maclean - Outstanding Customer Service
Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.
Thank you so much for your kind words. Its has been a pleasure working with you. Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte
5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
5/5
TrustpilotTrue Professionals
Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.
Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!
5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
5/5
TrustpilotThis is a review for Grace Neal who was…
This is a review for Grace Neal who was passed my outstanding lettings account to wind up. She sorted everything out in no time at all just before Christmas extremely efficiently and helpfully.
Hi Catherine,Thank you very much for your lovely words and I am so glad I was able to assist.I hope you have a great new year and do let me know if there is anything further we can do for you.Take care,Grace
5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
5/5
TrustpilotVery good property management and…
Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them
Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina
5/5
TrustpilotHi Brigette,
Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma
Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette
5/5
TrustpilotFantastic experience!
We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.
Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines
5/5
TrustpilotA very efficient service
A very efficient service. Staff at Knight Frank is solution oriented and responsive, acting swiftly between landlord and tenant. Highly recommended.
Thank you very much Goran, we are always here to help. I hope you are happy in your property. Very best wishes, Alice
5/5
GoogleWe love working with Ivanka and Lucy from the Richmond office! Always very helpful, friendly and professional!
Thank you for taking the time to leave a review. As always it has been a pleasure finding you a new tenant. Best wishes, Ivanka and Lucy
5/5
TrustpilotBrigette from Renewals handled the…
Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.
Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette
5/5
GoogleWe received an excellent service from Knight Frank at their Richmond office. Their marketing materials were impressive, right first time and highly impactful. They were friendly, professional and did all they could to secure the right sale for us. Well done and thank you to the team!
Thank you for the fantastic review, it has been a pleasure working with you!
5/5
TrustpilotLiam at knight frank changed our…
Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase
Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!
5/5
TrustpilotRecommend Vinnie from Renewals
Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.
Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
