Trusted Agent profile · Richmond upon Thames

Knight Frank Richmond Sales reviews in Richmond upon Thames

4.9

★★★★★ Excellent

1,663 reviews across 2 platforms

23 Hill Street, Richmond-upon-Thames, TW9 1SX, Richmond upon Thames, TW9 1SX

Part of Knight Frank, see every office.

Knight Frank's office in Richmond upon Thames, at 23 Hill Street, is rated 4.9 out of 5 across 1,663 reviews on two platforms, including 200 Google reviews rated 4.9.

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4.9 / 5

200

Reviews on Google

This office

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1,463

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brigette from Renewals at Knight Frank

Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.

Graeme · 26 June 2024

Agent replied · 25 October 2024

Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette

5/5

Trustpilot

I had a really good experience…

I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!

Samantha · 16 August 2024

Agent replied · 25 October 2024

Thank you Samantha for your kind review. Knight Frank Canary Wharf

5/5

Trustpilot

This is a review of Knight Frank renewal

This is a review of Knight Frank tenancy renewal. Vinnie from renewals was very helpful, responsive, and overall great person to help out on this.

A · 30 July 2024

Agent replied · 25 October 2024

Good morning,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

Ehteshaam Ahmed provided prompt and…

Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!

James · 16 May 2024

Agent replied · 25 October 2024

Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam

5/5

Trustpilot

Excellent service

I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.

Cagdas · 23 June 2023

Agent replied · 25 October 2024

Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin

5/5

Trustpilot

Mandy Hodgkinson at KF is exceptional

Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.

Kash · 10 May 2024

Agent replied · 25 October 2024

Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy

5/5

Trustpilot

Excellent Property Management

Phillip Dunn, our property manager, is extremely supportive and very quick to response. So far we have had a great experience and would definitely recommend Knight Frank.

Luma · 12 June 2024

Agent replied · 25 October 2024

Thank you Luma, your kind words are very much appreciated. It is a pleasure to be looking after your tenancy, Phillip

5/5

Trustpilot

Smooth renewal process

great tenant services, with prompt replies and attention to detail. Brigette from Renewals took care of my file and everything went very smoothly!

Gabriele · 20 August 2024

Agent replied · 25 October 2024

Dear GabrieleThank you for your feedback and it was a pleasure assisting you with the renewal. Kind regardsBrigette

5/5

Trustpilot

The company is very easy to work with…

The company is very easy to work with and they respond to any of my concerns or messages very quickly and efficiently.

Abdullaziz · 3 September 2024

Agent replied · 25 October 2024

Thank you for your kind review! Knight Frank

5/5

Google

We had a great experience with Knight Frank when dealing with the purchase of the new house. In the process of finding it, Laura understood exactly what we were looking for. Always a step ahead and responded in no time if we had any questions. We also got a very thoughtful new home present - which was only the tip of extraordinary service. Thank you!

Atelier · 26 October 2019

Agent replied · 24 October 2024

Thank you very much for your kind review. We were delighted to have sold the house for you and your family and hope to work with you in the future.

5/5

Trustpilot

Kind and Helpful

The team at Knight Frank have consistently gone above and beyond. They are incredibly helpful, thoughtful, understanding, and proactive.It's been an absolute pleasure working and interacting with them.

Andre · 18 May 2024

Agent replied · 25 October 2024

Thank you very much Andre, for you kind words. I will continue to devote myself to delivering satisfactory customer service to you as my client. Thank you once again.Best wishes,Henry

5/5

Trustpilot

Excellent Tenancy Renewal Service

Vinnie in renewals managed our tenancy renewal process excellently. He responded to our queries professionally and quickly, sensitively handled our concerns and secured an outcome that we were really happy with.

Al · 20 March 2024

Agent replied · 25 October 2024

Dear Al,Thank you for the lovely review.All the best in your home.Kind regards,Vinnie

5/5

Trustpilot

Iona was helpful and accurate

Iona was helpful and accurate. Best experience I have had so far with a real estate agent!

Ivana · 7 February 2024

5/5

Trustpilot

Really professionals

Really professionals, higly comptent, reactive, helpful and trustworthy. It's a first class level of service for anyone moving to london and looking for a property. They have found the perfect home for me. I greatly recommand.

Ornela · 1 December 2023

Agent replied · 25 October 2024

Thank you so much for leaving a review; it is hugely appreciated. Wishing you all the best in your new home!Ellie

5/5

Trustpilot

Excellent Service from Okjana Aliaj

Okjana has been a breath of fresh air helping us manage our property. She is always responsive, helpful and goes the extra mile to ensure issues are addressed and solved. Thanks for all the on-going support!

Jon · 15 July 2022

5/5

Trustpilot

Vinnie from Renewals may be new in this…

Vinnie from Renewals may be new in this office. First time assisting in our rental renewal. He is helpful and fast in getting things done.

Christy · 8 July 2024

Agent replied · 25 October 2024

Dear Christy,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

We just bought a house through the…

We just bought a house through the Moretón in marsh office. All the estate agents were super helpful and transparent. Really enjoyed working with them. Would highly recommend.

William · 14 May 2024

Agent replied · 25 October 2024

Thanks for the review Will, I am delighted that you had good experience with us. Best wishes with the new home. Leigh and the rest of the team

5/5

Trustpilot

Great service from Knight Frank for my…

Great service from Knight Frank for my apartment in Wapping. Extremely diligent and superb recent attention from Grace Neal, amazing communication

Nick · 12 September 2024

Agent replied · 25 October 2024

Thank you so much for your lovely words of appreciation Nick!I am very glad we could get this resolved for you.Don’t hesitate to reach out should you need anything further from myself or other Knight Frank services.I hope you have a great weekend.All the best,Grace

5/5

Trustpilot

Dan from Renewals

Dan from Renewals handled our renewal very well. He was pro-active , responsive a good listener and always polite .

Un · 28 September 2024

Agent replied · 25 October 2024

Thank you for your kind words, it was a pleasure assisting you.Kind regards,Dan

5/5

Trustpilot

Great experience working with the…

Great experience working with the company and Vinoath Selvakumar in particular. He was very helpful in helping me renew my tenancy agreement. Appreciate his responsiveness and professionalism at all times. Thank you so much

Tanya · 4 January 2024

Agent replied · 25 October 2024

Dear Tanya,It was a pleasure to assist you.All the best for the future.Kind regardsVinnie

5/5

Trustpilot

Thanks a million Ellie

The whole team was exceptionally helpful and supportive. Can't recommend them enough.Very high level of professionalism and outstanding communication.

Amir · 7 October 2024

Agent replied · 25 October 2024

Thank you so much for leaving a review, Amir. It is great to receive this feedback and I am pleased we could help you find a property to rent.ThanksEllie

5/5

Trustpilot

Great Estate Agent

Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .

JO · 22 May 2024

Agent replied · 25 October 2024

Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam

5/5

Trustpilot

Tom Watts “AMAZING” estate agent

Tom Watts “AMAZING” estate agent, can’t thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience

Christine · 12 April 2024

Agent replied · 25 October 2024

It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom

5/5

Trustpilot

Vinnie from Renewals

Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.

AA · 17 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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