John D Wood & Co. St Margarets reviews in Richmond upon Thames

★★★★★ 5/5

Google

Jessica was fantastic in our flat sale, keeping her cool and her sense of humour when all about her people were losing theirs. She was professional, friendly, cheery, reassuring and very effective. Thanks Jessica!!

Charlotte · 25 October 2018

★★★★★ 5/5

Google

Thanks to Laura to her professional service and kind and very friendly We advice John D Wood and Laura for letting or buying , many thanks . Farhad Aghdam And Parisa Aghdam

Parisa · 25 October 2019

★★★★★ 5/5

Google

Brilliant service and communication. We wanted a quick move and Laura was fantastic making sure we were always kept in the loop and moving the process along as quickly as she could.

Heather · 25 October 2019

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional, non-responsive and DO NOT return deposits timely I had a problem slumlord with endless defects in the flat at 4100 a month. Landlord used JDW chelsea/earls court to manage the property. The pod never responded to email to fix anything. After 6 months we agreed to leave and pay less rent. The kid and his colleagues delayed releasing £4700 deposit for 18 days after moving out using any and all excuses until I threatened to file a dispute! Buyer be ware.

Sima · 3 February 2024

★★★★★ 5/5

Google

We recently sold our home through John D Wood in St Margaret's and we thought they were excellent. Simon's knowledge of the market, communication and professionalism were all first class. I think what really set JDW apart for us was the fact that Simon undertook all the viewings himself, including Saturdays. This gave us absolute confidence that we were getting the best service. We would not hesitate to recommend John D Wood.

Jamie · 24 October 2021

★★★★★ 5/5

Google

Laura at John D Wood and Co has been incredibly helpful from the start. Her guidance, support and professionalism helped us with our rental journey from start to finish. During our tenancy Laura has and continues to ensure there is always a solution to our enquires, with excellent communication between us and our landlady. We would highly recommend John D Wood & Co to others looking for a stress-free rental property experiencePositiveProfessionalism

Philip · 24 October 2021

★★★★★ 1/5

Trustpilot

Terrible

Terrible, terrible, terrible.John D Wood Richmond Branch is a nightmare. They are trying to charge for the damages which they were before the tenancy started. Although the first inspection report clearly proves that the damages were there before we enter the house, they still keep trying to charge it.For your sake, I strongly recommend you avoid them.

Serkan · 18 June 2021

★★★★★ 5/5

Google

Simon and Jane’s experience of the market and knowledge is second to none for the local area. John d wood a very traditional estate agent kept me well informed during the whole process they are now selling another property for me. Thank you

David · 16 April 2024

★★★★★ 5/5

Trustpilot

My overall experience with the John D Wood was excellent!

My overall experience with the John D Wood team was excellent! I have dealt with Millie Finch and Kate Smith and they were both super helpful and nice! What I really appreciated it was the quick responsiveness on their side every time I had a question/query. I would gladly work with them in the future!

Geri · 11 August 2021

★★★★★ 5/5

Google

Lucy and Eloise were very helpful, we were able to move into the flat quickly and with ease. They have a great selection of properties, and would recommended.

George · 25 October 2019

★★★★★ 5/5

Trustpilot

Very good experience with the Notting…

Very good experience with the Notting Hill team, definitely recommended!

Giuseppe · 23 April 2026

★★★★★ 1/5

Trustpilot

AVOID John D Wood Head of Lettings St Margret's/Richmond

AVOID John D Wood Richmond/St. Margaret's Branch Lettings

Lara · 6 May 2026

★★★★★ 5/5

Google

We couldn't ask for a more friendly, helpful, professional letting agency who actually listen to what you want/need. Toby was fantastic, would highly recommend!!PositiveProfessionalism

Paul · 24 October 2020

★★★★★ 5/5

Google

Simon and Jessica were very fair and professional throughout the sale of my property, I would highly recommend John D Wood. Fantastic service. Thank you. Julie

Julie · 25 October 2019

★★★★★ 5/5

Trustpilot

Amazing

We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions 😊, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team.I would highly recommend Andrina ! Thank you for the nice experience

Maria · 20 June 2021

★★★★★ 1/5

Trustpilot

Poor experience

As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.

Jenny · 4 March 2021

★★★★★ 5/5

Google

Laura Purvor at John D Wood in St.Margarets rented out my apartment for me once already. The experience was effortless, she was professional and there was as little stress as one could possibly hope for. That tenancy has come to an end but I had no qualms about using Laura Purvor and John D Wood again - which pretty much sums up my opinion of her and them. Highly recommended.

Antony · 24 October 2020

★★★★★ 5/5

Google

Letting flat out - Laura was wonderful - very efficient and secured rental with lovely tenants at full asking price within 7 days. Awesome service!

Paul · 25 October 2019

★★★★★ 5/5

Google

Super professional and friendly team - especially Jane and Simon who went over and above to make sure that Ly purchase progressed smoothly through the various stages. Highly recommend!

Sue · 24 October 2023

★★★★★ 1/5

Trustpilot

1 star is too much for them

1 star is too much for them. They are paid to manage a rental property & significantly failed to do so. Their breaches of contract include:

David · 5 November 2025

★★★★★ 5/5

Google

Very smooth process from viewing the apartment to signing the contract and getting everything sorted to move in. Highly recommend Laura & team.

Caroline · 25 October 2019

★★★★★ 5/5

Google

A very knowledgeable and talented group of individuals. Morgan was especially helpful with her professionalism, keen eye, and attention to detail. Highly recommended.

Ramsey · 25 October 2019

★★★★★ 5/5

Google

I rented a property through John D Wood, St Margarets branch for three years and I have received really excellent service during the entire period. The staff are all incredibly helpful and friendly and reply immediately to enquiries. I would highly recomment John D Wood and would like to thank the staff for providing a service that goes above and beyond.PositiveResponsiveness, Quality, Professionalism

Mary · 24 October 2021

★★★★★ 4/5

Trustpilot

Sale of flat in the Fulham area…

I sold a flat in the Fulham area through the John D Wood team in Parsons Green/ Fulham Broadway. For various reasons (outside control of John D Wood or myself), this was a long, drawn-out sales process. I have to say that John D Wood team was at all times professional, responsive and went above and beyond to get the sale done and completed. I would certainly recommend John D Wood to my friends and contacts.

Stephen · 22 September 2023