Trusted Agent profile · Richmond upon Thames

Jackson-Stops Teddington reviews in Richmond upon Thames

4.7

★★★★★ Excellent

796 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW

Jackson-Stops's office in Richmond upon Thames, at 36 High Street, is rated 4.7 out of 5 across 796 reviews on two platforms, including 308 Google reviews rated 4.9.

4.9 / 5

308

Reviews on Google

This office

488

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Staff was very friendly and helpful…

Staff was very friendly and helpful throughout the whole process!

Sean · 2 July 2021

Agent replied · 22 October 2024

Thanks Sean, we're glad to have helped!

5/5

Trustpilot

Excellent

Excellent, on the ball. Can’t fault Nathan’s attention to detail.

Andrea · 17 February 2021

Agent replied · 22 October 2024

Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.

5/5

Google

Both Joe and Rob from this Teddington branch were invaluable in supporting our recent purchase. They were extremely professional and quick to respond with all matters. I would fully recommend their services. Not your average estate agents trying to get away with doing the bare minimum!

Louise · 24 October 2019

2/5

Trustpilot

A bitter ending...

A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.

Spy · 15 June 2020

5/5

Google

My experience finding a property with Jackson-Stops has been fantastic! A step above the other agencies in the area. Lara and Alex in particular have been great and I would highly recommend contacting them.

Nick · 10 January 2022

4/5

Trustpilot

Review Fenn House

Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received

Carol · 17 November 2019

1/5

Trustpilot

Wouldn’t recommend!

Loan · 12 August 2026

Agent replied · 24 September 2026

We are sorry to hear that you continue to be unhappy with the situation. However, we feel your concerns have not been ignored. We have taken appropriate action to the extent that these matters fall within our remit as managing agents for a neighbouring property. On a public forum, it would will not be appropriate to comment further on individual circumstances.

5/5

Trustpilot

Had a very positive experience getting …

Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.

Charles · 7 February 2018

5/5

Trustpilot

Good morning

Mary · 28 February 2026

Agent replied · 21 March 2026

Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.

1/5

Trustpilot

Good for buyers terrible for sellers

Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.

Andrew · 11 July 2020

5/5

Trustpilot

Friendly

Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂

Hannah · 9 December 2019

5/5

Trustpilot

Feedback:

Chantel · 14 October 2025

Agent replied · 28 May 2026

Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.

2/5

Trustpilot

At best mediocre

At best mediocre. 3 days to return calls, a different person to speak to every time.

Peter · 29 May 2018

5/5

Google