Trusted Agent profile · Richmond upon Thames
★★★★★
796 reviews across 2 platforms
36 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW
Jackson-Stops's office in Richmond upon Thames, at 36 High Street, is rated 4.7 out of 5 across 796 reviews on two platforms, including 308 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotTop agency!
As a company that uses estate agents frequently for residential sales we can confirm Jackson-Stops stand out. Height of professionalism and they get the job done!
Many thanks for highlighting our professionalism and effectiveness, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWe viewed a house through Jackson-Stops…
We viewed a house through Jackson-Stops and were very happy with the service we received. Always efficient and courteous and they kept us up-to-date at all times.
We really appreciate your feedback, thank you!
5/5
GoogleThe process of renting was made very easy by the staff at Jackson-Stops with Adam always on hand to answer questions. Adam always kept me well informed and was always quick to follow-up with any issues I raised. I would recommend Jackson-Stops and Adam Cunnington as the people to see if you are thinking of moving to the area.PositiveResponsiveness
5/5
GoogleTom and Charlie at Jackson Stopps Richmond are an extremely efficient and responsive team. Top-tier rental service. It is always a pleasure dealing with them.
5/5
TrustpilotPurchase
Having recently purchased through Jackson Stops, I found the team very friendly & professional and I would not hesitate to recomend for sales or purchase.
Dear Sanj, thank you for your five star review and feedback. We wish you every happiness in your new home. Best wishes, Jo from the Jackson-Stops marketing team.
5/5
TrustpilotExcellent Agency
We were given valuable advice and excellent service throughout the sale and marketing of our cottage
Hi Sophie, it's very good to hear that you felt the advice you received from Jackson-Stops was valuable, and that the service was excellent. Thank you for taking the time to leave a review. Best wishes from us all at Jackson-Stops.
5/5
GoogleMy partner and I signed a rental contract with them, and their service so far has been excellent. Everyone we have spoken with at the agency has been incredibly professional. After moving they reached out to us to confirm that we were happy with everything. Their after-sales service is incredible.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotPoor negotiators
Poor negotiators, more for buyers than sellers as only after the commission which is high. Placed a family barn on the market & they won with high value then drop 7% after a year not selling then another 3% for good measure, whilst issuing buyer demands for un needed repairs etc-still unsold and the owner, my widow stressed. Avoid.
5/5
TrustpilotVery helpful
Very helpful , professional and proactive
Dear Ian, thank you taking the time to leave a review about the service you received. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotA very professional service supporting…
A very professional service supporting both my sale and purchase . Would recommend.
Hi Robert, thanks for taking the time to leave a positive review for us - it really does help others to see that you received a very professional service. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotFantastic
Fantastic. The best estate agents for properties in Dorset. Very professional and efficient service throughout.
Dear Hannah, thank you for such a gracious review of our services. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotAvoid renting through Jackson Stops Teddington
Jackson Stops Teddington branch support rogue landlords making outrageous claims on your deposit. Avoid renting through Jackson Stops. We were left with a bitter taste in the mouth after a flawless 4 year tenancy finished with a nasty financial grab. It went to arbitration, where we discovered this particular landlord did this all the time. Holmesdale Rd.
5/5
TrustpilotFantastic service
My experience with Jackson-Stops has been great. Very efficient and friendly. Both Paula and Jodie been fantastic. Thank you.
Dear Liesel, thank you for your lovely review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery handled sale by Jamie of the…
Very well handled sale by Jamie of the Chelmsford branch. Thank you for making it simple
Dear Rory, thank you for taking the time to leave us a five star review, highlighting Jamie Stephenson's expertise. Best wishes from us all at Jackson-Stops.
5/5
GoogleThe Jackson Stops lettings team have been nothing but courteous, efficient and professional in all dealings. We have rented a property through them and would highly recommend their services to both future tenants and landlords alike. Francesca and Karina have been our main point of contacts and they have both been fantastic.
4/5
TrustpilotNewmarket team
Polite staff that are willing to help their customers in a timely manner. Very happy with the service.
Dear Niall, thanks for sharing your experience of our Newmarket branch, highlighting their polite and professional manner. Best wishes from all of us at Jackson-Stops.
5/5
GoogleHaving called Tom at Jackson-Stops for some advice on my rental portfolio I found him to be very accommodating and knowledgeable. It’s clear his experience and expertise are invaluable. Look forward to working with Tom over the coming years.PositiveProfessionalism
5/5
TrustpilotFrom the beginning of the process to…
From the beginning of the process to the last minute Jackson-Stops company was very helpful and responsive.
Dear Jamal, thank you for leaving us your five star review and feedback. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
GoogleTomorrow I'm gonna move into my new property rented through Jackson agency. I and my fiance are very happy with the services offered by the agent Alexander, he was very helpful and friendly. The best services ever offer by AlexanderPositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson-Stops's Richmond upon Thames office has 796 reviews across two platforms: 308 on Google, 488 on Trustpilot (across the whole business).
Jackson-Stops Teddington is rated 4.7 out of 5 across all 796 reviews, and 4.9 out of 5 on Google from 308 reviews.
Jackson-Stops Teddington, 36 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW.
