Trusted Agent profile · Richmond upon Thames
★★★★★
151 reviews across 2 platforms
35 High Street, Teddington, TW11 8ET, Richmond upon Thames, TW11 8ET
Featherstone Leigh's office in Richmond upon Thames, at 35 High Street, is rated 4.6 out of 5 across 151 reviews on two platforms, including 139 Google reviews rated 4.8.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleFeatherstone Leigh were really helpful and easy to work with on our recent sale. They also managed the property for us whilst we were letting it out (over ten years), all with the minimum of fuss. They're not the cheapest of agents but it holds true that you get what you pay for and compared with other agents we've recently had to deal with the service has been great.
5/5
GoogleFrom beginning to end both Stacey Mean and Ashleigh Mutimear dealt with any problems and questions we had in a swift and professional manner, it was our first time renting a property out and their patience throughout the process made everything so much easier than we expected, I would not hesitate to use Ashleigh and Stacey again in the future and cannot recommend them highly enough.
5/5
GoogleEffectiveness in boosting sales has been impressive. Dan's approach to leadership is a breath of fresh air and serves as a fantastic example for all of us. Informative, professional and caring overall. Thank you!
4/5
GoogleThank you to Michelle Hand for making my move effortless. Will definitely recommend Featherstone Leigh to others
5/5
GoogleThe Featherstone Leigh - Teddington Estate Agents are strongly recomended as an example Estate Agency, which shows how an Agency should work and how to treat their customers. Saying this from personal experience with some other agencies where this was not the case alwayes. Especially I would like to mention Mrs Laura, which brings so much positive energy every day.
5/5
GoogleStacey and Alanna were great! Thanks for sorting everything so efficiently !
4/5
GoogleFeatherstone Leigh and Adam Hill in particular were great to deal with throughout the whole process of finding somewhere to rent. Never wasting my time showing me properties that weren't to my needs, and never pressuring me into saying yes to somewhere i wasn't sure on - as a few of the other estate agents did. Many thanks
5/5
GoogleFeatherstone Leigh offers excellent service at a very good price. They are very reliable and responsive to all queries. I had a great pleasure to work with a brilliant Lettings Negotiator Alanna Toal, who had been extremely helpful, professional and very flexible at the same time. It made my move easy and stress free. I would certainly recommend it!
5/5
GoogleAlways cheerful and supportive. Thoroughly professional and helpful.
5/5
GooglePhoebe Baveystock made a good work!
5/5
GoogleThe Featherstone Leigh team were great in helping us to find a home as well as get set up with everything. They were friendly and helpful at every turn making the process very easy. Now we are in the area its great to know they are only down the road. A very local business.
5/5
GoogleThe staff there are really helpful and professional. I made the phone call to their head office in Holborn, they cannot answer that. But they gave the telephone number who can solve the question to me at Teddington branch. Then I made the phone call. They were very nice and solved my confusion immediately!!!
5/5
GoogleOur experience with Featherstone Leigh was excellent. Friendly, efficient and professional throughout.
5/5
GooglePhoebe from Featherstone Leigh is very responsive and she knows and tracks the process carefully. She knows how to go through the difficult situations and resolve issues very quickly. She understands the requirements of each parties and she is ver well at managing the process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFeatherstone Leigh are great - their agent Adam showed us two properties and we are currently renting one of them. Adam got back to us really quickly when we had follow-up questions about the process, and he negotiated for us with the landlord re. moving date. Great agency and great properties.
1/5
TrustpilotFeatherstone Leigh Estate Agents Richmond. Lack of Communication Skills.
Lack of Communication Skills at Richmond Branch.
5/5
GoogleMany agents seem uninterested in the customer's motive and plans and do not seem to be very active in selling and finding properties to buy. Not so with FL Teddington, very helpful and proactive, I commend them and have advised many colleagues in a similar position to use this company.
5/5
GoogleExcellent Estate Agents with a good variety of lovely properties and very attentive staff. Especial mention to Phoebe Baveystock, who was terrific! She was extremely helpful and responsive and assisted me throughout the whole process. Definitively recommended.
5/5
GoogleWe were looked after by Danielle Lee-Sahin and the service we received as first time buyers was second to none. In what can an incredibly daunting situation nothing was too much trouble and she made us feel completely at ease. A credit to Featherstone Leigh,.
5/5
GoogleMichelle Hand and Stacey Mean did a great job for me, and were very thorough and professional. They kept me informed on prospective tenants and updated me on progress with the letting of my flat I am very happy with them both and with Featherstone Leigh.
1/5
TrustpilotTHIS REVIEW RELATES TO…FAILED SALE ATTEMPT
THIS REVIEW RELATES TO FEATHERSTONE-LEE,15 SHEEN ROAD SALES BRANCH, AND THE LAZY ATTEMPT TO SELL MY 41 YEAR LEASE GARDEN FLAT ON RICHMOND HILL. DECEMBER 21 TO MAY 2022.
5/5
GoogleHad a good experience with Featherstone while looking for a home to rent. Allana Toal from Featherstone Leigh Teddington understood our need and was able to find a property which fitted totally with our requirement. We didn't had to go through too many property search!
5/5
GoogleI would like to highlight the excellent client service offered to us by Adam Hill (Lettings Negotiator). Very satisfied with Adam's negotiation skills. Adam's professionalism, promptness and client-need driven attitude is commendable. Best letting agent we have dealt with so far. 5 Star!!!
5/5
GoogleAlanna Toal and Katie Malham have been super helpful with our recent move into a really nice 1 bed flat in the area. Quick to respond to queries, and took all the hassle out of the whole tenancy process. Thank you! Would definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Featherstone Leigh's Richmond upon Thames office has 151 reviews across two platforms: 139 on Google, 12 on Trustpilot (across the whole business).
Featherstone Leigh Teddington is rated 4.6 out of 5 across all 151 reviews, and 4.8 out of 5 on Google from 139 reviews.
Featherstone Leigh Teddington, 35 High Street, Teddington, TW11 8ET, Richmond upon Thames, TW11 8ET.
