1/5
TrustpilotTHIS REVIEW RELATES TO…FAILED SALE ATTEMPT
THIS REVIEW RELATES TO FEATHERSTONE-LEE,15 SHEEN ROAD SALES BRANCH, AND THE LAZY ATTEMPT TO SELL MY 41 YEAR LEASE GARDEN FLAT ON RICHMOND HILL. DECEMBER 21 TO MAY 2022.
Trusted Agent profile · Richmond upon Thames
Featherstone Leigh Kew reviews in Richmond upon Thames
★★★★★
95 reviews across 2 platforms
1 Royal Parade, Richmond, TW9 3QD, Richmond upon Thames, TW9 3QD
Featherstone Leigh's office in Richmond upon Thames, at 1 Royal Parade, is rated 4.4 out of 5 across 95 reviews on two platforms, including 83 Google reviews rated 4.6.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe were very happy with the service we received from Featherstone Leigh, in particular from Charlie and Katalin who we found to be very helpful, professional and personable. They always answered any questions we had quickly and gave excellent customer service. Highly recommended!
5/5
GoogleFrom the day the purchaser saw the property until completion 23 days and we had 4 offers in the first week. Great servicePositiveProfessionalism
1/5
TrustpilotAvoid.
Arrogant, snooty, hyper-aggressive, and condescending. Avoid the team in Richmond. They lack any humanity and would shove you in the river for a pound.
1/5
GoogleActually tried to make an offer on a house, a junior person took a message saying the agent handling it would ring back, and that never happened. Glad they’re not the ones selling my property...
5/5
GoogleCustomer service excellence has always been and will always be one of the defining factors of any business. Featherstone Leigh Kew branch are absolutely brilliant. Hats off to Charlie Roundell Greene, Jo O'Sullivan & Megan Ferrer for making my experience great!
5/5
GoogleMe and my husband just rent an apartment with them. Excellent service! They helped us a lot in all of our issues. Specially Megan Ferrer, who has been very dedicated and compromised. Great staff team!
5/5
GoogleJo and her team did a marvellous, professional job of finding us the perfect flat in Kew. Very efficient and caring people who went the extra mile for us. Highly recommended.
5/5
GoogleJo was fantastic. Available or quick in offering help and advice. It wasn't an easy sale, but she had patience and saw it through successfully. Thanks for your help on this and a purchase that followed.
5/5
GoogleThe staff were very helpful when we moved into our new flat - even told us about local events that might interest us. The staff were always cheerful, upbeat and most importantly, helpful. Would recommend.
5/5
GoogleI found all the staff very knowledgeable. But the best is megan. Will always go back to megan so happy and doesn't put you.under pressure.!.And always listens to what you want.
5/5
GoogleExtraordinary service. Friendly, honest and always ready to help. The whole team could not have been better and made what is always a stressful time go like clockwork. Excellent.
5/5
GoogleWe rented our apartment in Kew through this FL office. Everyone in the office is very friendly, cooperative, professional and knowledgeable. I can highly recommend this office in Kew!
5/5
GoogleThese guys are amazing - very meticulous, very friendly, incredibly easy to deal with. No job is too big or small. Highly recommended.
5/5
GoogleHighly recommended and notably better than others I've used. Very professional, great communication and always available when needed.
5/5
GoogleGreat service, very responsive and helpful!
1/5
GoogleAvoid at all costs
5/5
TrustpilotExcelent hard work.
5/5
GoogleWonderful service
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Featherstone Leigh Kew
How many reviews does Featherstone Leigh Kew have?
Featherstone Leigh's Richmond upon Thames office has 95 reviews across two platforms: 83 on Google, 12 on Trustpilot (across the whole business).
What is Featherstone Leigh Kew's rating?
Featherstone Leigh Kew is rated 4.4 out of 5 across all 95 reviews, and 4.6 out of 5 on Google from 83 reviews.
Where is Featherstone Leigh's Richmond upon Thames office?
Featherstone Leigh Kew, 1 Royal Parade, Richmond, TW9 3QD, Richmond upon Thames, TW9 3QD.
