Trusted Agent profile · Richmond upon Thames

Dexters St Margarets reviews in Richmond upon Thames

4.4

★★★★★ Great

2,140 reviews across 2 platforms

1 Chertsey Road, St Margarets, Twickenham, TW1 1LR, Richmond upon Thames, TW1 1LR

Dexters's office in Richmond upon Thames, at 1 Chertsey Road, is rated 4.4 out of 5 across 2,140 reviews on two platforms, including 326 Google reviews rated 4.9.

Google logo

4.9 / 5

326

Reviews on Google

This office

Trustpilot logo

1,814

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters St Margarets hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.

What do you need help with?

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Alistair Maclean

I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.

Runa · 19 July 2024

Agent replied · 22 October 2024

Dear Runa, Thank you for your kind comments regarding Alistar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Kayleigh is a great communicator and so kind. Very approachable and efficient

Holly · 11 July 2026

Agent replied · 11 October 2026

Dear Holly, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Pleasant experience, Kayleigh has been very proactive in helping with our search!

Mohammad · 11 July 2026

Agent replied · 11 October 2026

Dear Mohammad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran · 18 July 2024

Agent replied · 22 October 2024

Dear Devandra, Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

We started looking for our house last year. At that point Stevie at Dexters promised "I will find you your perfect house!". She stayed true to her word and we made an offer on a house she showed us before it even went online. It's been a protracted process, only due to the difficulties that come with having a chain. Throughout that Stevie has been relentlessly positive, even when our own positivity has dwindled. She has been so transparent and understanding and clearly working not only in the best interest of her client but also us, the buyers. A total win-win! We are so glad that it's been Stevie at the end of the phone during this whole process.

Helen · 14 July 2024

Agent replied · 11 November 2024

Dear Helen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Stevie. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Great service and professionalism. We registered with Dexter's St Margaret's a few months now. Stevie has been dealing with us and has been great, making it her mission to find us a new home, understands exactly what we are looking for and is very knowledgeable about the local market and the house buying process. Stevie communicates with us regularly keeping us updated about what has come on to the market and is very professional in her manner and during the one viewing we have done so far.

Ti · 14 July 2024

Agent replied · 11 November 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Sam and Elliott were both very patient and friendly, and communicated really well, making the process a lot less stressful!

Leila · 11 May 2026

Agent replied · 11 October 2026

Dear Leila, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

Agent replied · 22 October 2024

Dear Safiah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The · 19 May 2026

Agent replied · 28 May 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

We worked with Mia on trying to find a property, and even though we didnt find one with her she still tried her best.

Sherrie · 2 April 2026

Agent replied · 16 April 2026

Dear Sherrie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Lauren Bentley from Dexter was an absolute gem during our rental process. Living in the U.S. and trying to rent in the UK was challenging with many agents, but Lauren stood out with her professionalism and ease of communication. She was incredibly patient, answering all our questions and always being there for us, no matter the time difference. Thanks to her excellent service, we successfully rented a beautiful townhouse in a lovely neighborhood. Lauren's dedication made all the difference and we couldn't be happier with the outcome!

Mihaela · 14 June 2024

Agent replied · 11 November 2024

Dear Mihaela, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Abigail was extremely helpful…

Abigail was extremely helpful throughout a difficult issue at our property involving an ongoing leak, damp and related problems. She communicated clearly, followed matters up promptly, kept us updated and helped make sure the necessary actions were progressed with the landlord and property management team.

Anthony · 19 June 2026

5/5

Google

I’ve been dealing with Mia and have been impressed with her help so far. She was friendly and knowledgeable during the first viewing and although the property wasn’t quite right for me, she’s continuing to support me in my search. She responds quickly to emails and calls which makes the whole process smooth and much less stressful. I can’t fault the service she has provided and would happily recommend her to others.

Stephen · 26 March 2026

Agent replied · 16 April 2026

Dear Stephen, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

Agent replied · 22 October 2024

Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Sam has been fantastic. Most impressively, his average pick up time seems to be less than 2 rings…Sam has been endlessly patient and extremely helpful. Sam kept us up to date as often as possible and was always available to chat which took a huge amount of stress out of the process. Thank you Sam for helping us on our journey, it’s been great working with you.

Eleanor · 21 December 2024

Agent replied · 28 December 2024

Dear Eleanor, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

It has been such a personal and professional experience working with Dexters to find our dream rental home. I have been particularly impressed by Kayleigh’s attentiveness and care. Finding a flat is a stressful time, and she has been so reassuring, kind and helpful - my partner and I are very grateful for her expertise and advice. We would absolutely recommend contacting Dexters if you are looking for a property in this area!

Amelia · 11 March 2026

Agent replied · 16 April 2026

Dear Amelia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Smooth experiencing applying for my tenancy agreement

Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!

Laura · 23 June 2026

5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

5/5

Trustpilot

Christian is outstanding-very caring…

Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service

ARUN · 23 September 2026

5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

Agent replied · 22 October 2024

Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

Agent replied · 22 October 2024

Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

Agent replied · 22 October 2024

Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

I can highly recommend this estate agent. Taylor and Kristian have gone above and beyond to assist us. Thank you for all of your help. If anyone is looking for a professional and supportive estate agent, look no further than Dexter’s in St Margaret’s.

Angela · 20 September 2026

Agent replied · 11 October 2026

Dear Angela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters St Margarets hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent