Trusted Agent profile

Dexters Richmond reviews

★★★★★ Excellent

449 reviews across 3 platforms

1 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames TW9 1AD

Dexters's Richmond upon Thames office at 1 Sheen Road is rated 4.6 out of 5 across 449 reviews on three platforms, including 320 Google reviews rated 4.8. The 123 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

320

Reviews on Google

This office

Yell logo

2.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

123

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Agata · 25 October 2018

Agent replied · 23 October 2024

Dear Agata, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Sam Farnan Customer Relations Team

1/5

Google

Rating only, no written review.

Jenny · 25 October 2018

Agent replied · 23 October 2024

Dear Jenny, I am very concerned to read your review. I understand our Area Director is currently looking into your concerns, however if we can be of any further assistance please email me at customerrelations@dexters.co.uk, kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rating only, no written review.

Jufeng · 25 October 2018

Agent replied · 23 October 2024

Dear Jufeng, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rating only, no written review.

Daniella · 25 October 2018

Agent replied · 23 October 2024

Dear Daniella, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rating only, no written review.

F · 25 October 2018

Agent replied · 23 October 2024

Dear Finlay, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rating only, no written review.

Alison · 25 October 2018

Agent replied · 23 October 2024

Dear Alison, Thank you for taking the time to post a rating regarding your experience with our Richmond office. We welcome all feedback and are delighted to see that you have awarded us five stars. I would like to take this opportunity to wish you all the best. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Rating only, no written review.

Umut · 25 October 2018

Agent replied · 23 October 2024

Dear Umut, thank you very much for taking the time to post your review. We really appreciate you five star rating and the team will be delighted to see this. Kind regards, Sam Farnan Customer Relations.

5/5

Google

Rating only, no written review.

Desislava · 11 December 2017

Agent replied · 9 December 2024

Dear Desislava, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rating only, no written review.

Desislava · 25 October 2017

Agent replied · 23 October 2024

Dear Desislava, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Richmond

How many reviews does Dexters Richmond have?

Dexters's Richmond upon Thames office has 449 reviews across three platforms: 320 on Google, 6 on Yell, 123 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters Richmond's rating?

Dexters Richmond is rated 4.6 out of 5 across all 449 reviews, and 4.8 out of 5 on Google from 320 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Richmond upon Thames won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Richmond upon Thames office?

Dexters Richmond, 1 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames TW9 1AD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.