Trusted Agent profile · Richmond upon Thames
★★★★★
490 reviews across 3 platforms
1 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames, TW9 1AD
Dexters's office in Richmond upon Thames, at 1 Sheen Road, is rated 4.6 out of 5 across 490 reviews on three platforms, including 320 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleRating only, no written review.
Dear Angeni, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Ryan. Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
1/5
GoogleRating only, no written review.
Dear Giovanna, We are really disappointed that you have given us a 1 star rating and Alex Wallace in our Richmond office is going to contact you. If you have any specific areas that you wish to raise Alex is keen to discuss these with you. Alternatively, you can email me at the following email address and I will refer this for investigation md@customerrelationsteam.co.uk Kind regards Marilyn Plews Customer Relations Team
1/5
GoogleRating only, no written review.
Dear Patricia, I am concerned to read your review and would value the opportunity to discuss this with you in more detail. If you would like to contact me at customerrelations@dexters.co.uk with more specific details regarding the areas of your complaint, I would like to look into this matter on your behalf. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Ryan. Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Ben, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Luca, Thank you for taking the time to leave your review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Louie, Thank you for taking the time to write a review about the great service you received from our Richmond Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
1/5
GoogleRating only, no written review.
Dear Agata, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Sam Farnan Customer Relations Team
1/5
GoogleRating only, no written review.
Dear Jenny, I am very concerned to read your review. I understand our Area Director is currently looking into your concerns, however if we can be of any further assistance please email me at customerrelations@dexters.co.uk, kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Jufeng, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Daniella, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Finlay, We are delighted to read that our Richmond Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Alison, Thank you for taking the time to post a rating regarding your experience with our Richmond office. We welcome all feedback and are delighted to see that you have awarded us five stars. I would like to take this opportunity to wish you all the best. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Umut, thank you very much for taking the time to post your review. We really appreciate you five star rating and the team will be delighted to see this. Kind regards, Sam Farnan Customer Relations.
5/5
GoogleRating only, no written review.
Dear Desislava, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Desislava, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Richmond upon Thames won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
