Dexters Kew reviews in Richmond upon Thames

★★★★★ 5/5

Google

I have been searching for a property for a long time and found Veronika, who has been very helpful and profesional, although I have not found it from chiswick Dexter I am on a waiting list from another Dexter branch. Shout out to Veronika 👏🏼👏🏼 great first impression yet very polite and profesional. Well done team Dexter. …

Tsengel · 25 October 2022

★★★★★ 5/5

Google

Alexander and her team located at the Kew Gardens property were absolutely amazing. They went above and beyond to help us get into our property and we honestly can't thank them enough. The team have checked in our us to ensure we are happy and comfortable. Never had such caring estate agents and would definitely recommend using them.PositiveQuality

Keirra · 25 October 2022

★★★★★ 5/5

Google

Katie Goodman has been absolutely fantastic in helping us with our home search. Friendly, patient, understanding and flexible! She went out of the way to show us the same property twice to make sure we make the right decision. Didn’t try any of the pressure tactics others try to get us to sign-up! We would recommend her highly!

Harman · 25 October 2022

★★★★★ 5/5

Trustpilot

Great communication

Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.

Manuela · 3 May 2024

★★★★★ 5/5

Trustpilot

I have had a really great experience…

I have had a really great experience with Dexters. I would particularly like to mention Ana Ferreira as she has been so helpful and lovely working through any issues we have had and I am honestly so grateful she is our property manager. Thank you Ana!

Molly · 18 October 2023

★★★★★ 5/5

Google

Worked with Paris to find an apartment to rent . She knew what exactly we were looking for and showed us exactly the apartments we loved . Once we made our decision she moved fast in closing the agreements . Truly appreciate her help.

Swetha · 29 November 2023

★★★★★ 5/5

Trustpilot

Joe Read at Dexters really does go…

Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.

Nicole · 28 November 2023

★★★★★ 5/5

Trustpilot

Chloe Curd was absolutely excellent

Chloe Curd was absolutely excellent. She made the process a lot easier for me and made sure to keep me informed throughout.

Keeva · 22 December 2025

★★★★★ 5/5

Trustpilot

Very responsive

Very responsive, get things done properly and no messing around! Grace Solan was extremely helpful, patient and friendly so made the discussion around signing our new contract as easy and smooth as possible. Also wanna give credit to Poppy Russell who also looks after the property and is very helpful.

MARTIN · 23 June 2023

★★★★★ 1/5

Trustpilot

I never knew it would end up like this...

I was an employee of Howsy from the Philippines, that Dexters acquired years ago. Then this year Dexters decided to discontinue our employment with them. We knew this would happen, and I personally didn't take it against Dexters, so long as they and QQI (which is the acting HR side of Dexters here in Manila site) to pay us the separation pay that is accordance to the labor code, and this should include the number of years I stayed as an employee of Howsy which was year 2019.A lot of things happened already from the moment QQI announced the discontinuation of our employment with Dexters. And the experience that me and my colleagues are STILL experiencing is VERY CHAOTIC! This QQI hasn't released our separation yet! They refuse to honor the original hire date from Howsy - which by the way they stated from their meeting with us that will definitely be granted - just like what happened to the first batch of employees of Howsy that were also got redundated. I wouldn't want to step too low for this if only me and my colleagues were treated professionally and respectfully. They're all LIARS! The pay is now long overdue. So, please DEXTERS, help your MANILA team to raise this issue with QQI. We were your once a helping hand with your jobs, especially with repairs. We hope that this small favor from us could at least lessen the burden from us financially, after you decided to leave us all now jobless! Thank you.

Luisa · 23 July 2024

★★★★★ 5/5

Trustpilot

Feedback

I have dealt with Yasmin who has been extremely helpful. She has been very friendly, highly responsive and accurate with the detail in that I have only been shown properties that fit my requirements. This helps to avoid time-wasting at both ends.

Frank · 9 January 2024

★★★★★ 5/5

Google

Aoife was incredibly helpful, going above and beyond to ensure everything went smoothly. Professional, efficient, and always kind. She truly gets the job done. Highly recommend her!

Fatima · 10 October 2024

★★★★★ 5/5

Trustpilot

I want to express a big thank you to…

I want to express a big thank you to the Dexter team, and especially to Donalina who deals with the property I rented, a very polite and friendly young lady. All deficiencies and issues in the property were resolved in time. Lady who definitely understands and loves her job. Thank you Kind Regards Zlatozar.

Zlatozar · 9 February 2023

★★★★★ 5/5

Trustpilot

Great experience over a number of years…

Great experience over a number of years letting a property through Dexters. Very responsive and clear communication, and I've found any issues that arise with the property are quickly addressed. Natasha Bedenik is a go-to contact but all the team have been professional and helpful.

Craig · 24 October 2023

★★★★★ 1/5

Trustpilot

Constant spam via post.

Constant spam via post.If you're a tenant in a property, looking around the market, Dexters will take the information they demand off you before they'll even discuss a property and then use this for their own marketing.Sending repeated and constant letters to the address, despite you still living there.The last one today is so ignorant."By now you will have received a number of letters from me, which I hope demonstrates my proactive approach".No, Bobby, it demonstrates that you don't get the message and your letters go straight in the bin. "I am surprised that a property like yours is still on the market [..]"Wrong again, Bobby, it is not on the market.Completely and utterly clueless and borders on harassment. Not a good advertisement for your business. Not just the letters, the assumptions made but also using data provided for another purpose to be used for this reason.This is in relation to your branch covering SE10.

My · 17 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Property Management Support

I can’t speak highly enough of Ryan Campbell at Dexter’s Property Management. He is consistently professional, efficient, and genuinely polite in every interaction. Communication is always clear and timely, and he handles everything with a calm approach that gives real peace of mind. It’s rare to come across someone so reliable and easy to work with, I honestly couldn’t ask for anything more. Highly recommended!

Lacey · 22 January 2026

★★★★★ 5/5

Trustpilot

Exceptional Support in a Time of Crisis

I don’t have enough words to say about Monika Piszczyk. Even though I am a stranger to her, she treated me as if I were family. When I experienced a scary visit from our rodent friends in the middle of the night, I understandably woke up in a panic. What followed was a series of events that, without Monika’s support, I wouldn’t have managed.Monika got on the phone with me to calm me down and liaised with the landlady to get my expenses approved, even though I didn’t follow the standard method by getting a contractor outside of the agency. She could have easily stuck to procedural components, but instead, she saw past that and empathized with me as a human being. Her kindness and efficiency resolved an incredibly stressful situation and for that I can’t thank her enough!

Joanna · 15 July 2024

★★★★★ 5/5

Google

If you are looking to buy or sell a property in Kew or the surrounding area, I could not recommend Kew Dexters more. The team (Laura Earl, Luke Boyd and Lesley Alford) that I dealt with to sell my flat were all superb and went that extra mile. Nothing was too much trouble and all communications were done with a very professional and yet friendly approach. Thank you all.

Dean · 25 October 2020

★★★★★ 5/5

Trustpilot

Property inspection with Huseyin Tas

Had an inspection with Huseyin Tas. He arrived on time, was thorough, and finished quickly. Smooth experience overall, no issues.

Jaswinder · 13 May 2026

★★★★★ 4/5

Trustpilot

After a rough start with the agents we…

After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.

Nancy · 11 October 2023

★★★★★ 5/5

Trustpilot

A professional helpful team

Natasha Bedenik is a reliable and professional member of the Dexters team who works well with landlords and tenants. I have found any problems or queries are dealt with in a timely manner and both she and her team respond quickly to issues raised.

Janice · 30 October 2023

★★★★★ 5/5

Trustpilot

Thank You to the lovely Busra…

Thank You to the lovely Busra Karacan....Busra has been amazing at giving me the best advice with regards to tenants and renting out my property. Always on hand to take my calls and questions. I really appreciate her help and the overall service from Dexters.

Katherine · 6 October 2023

★★★★★ 5/5

Trustpilot

Paul Ford is a pleasure to work with…

Paul Ford is a pleasure to work with and also answers my queries in a timely fashion. I always know what to expect next and I never have to ask twice. I would highly recommend using dexters as a letting and managing agent.

Abosede · 22 November 2023

★★★★★ 5/5

Trustpilot

Georgia was extremely helpful and…

Georgia was extremely helpful and gracious, they sure do know how to follow-up on a deal, looking forward to using how they manage a property

COLLINS · 25 October 2024