4/5
GoogleCouldn't have been happier with the service staff were friendly and helpful. Had to deal with multiple staff members and even if they weren't directly dealing with us they still made an effort to help and know. Good customer service
Trusted Agent profile · Richmond upon Thames
Chestertons Richmond reviews in Richmond upon Thames
★★★★★
2,366 reviews across 2 platforms
23a Friars Stile Rd, Richmond, London, TW10 6NH, Richmond upon Thames, TW10 6NH
Chestertons's office in Richmond upon Thames, at 23a Friars Stile Rd, is rated 4.6 out of 5 across 2,366 reviews on two platforms, including 231 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Google5/5
GoogleI received a completely professional, yet personal service from everyone in the Richmond office. But special mention for Adam in Lettings, who really understands the emotional aspects of letting a home; and who was wonderful from start to finish.
5/5
TrustpilotTamara Price at Chestertons South West lettings
Tamara worked really hard to help us find place in Clapham, emailing and calling us with regular updates and arranging viewings on very short notice. We definitely recommend Chestertons!
5/5
TrustpilotI have been with chesterton for 8 years
Profressional team always commincating with effieceny. I count on them always and they do not fail which makes it easy to get my new tenants in the door.
5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa did a great job helping us find a new home. She was very responsive and understood our needs. It was a pleasure working with her.
5/5
TrustpilotI have been dealing with Camillo for…
I have been dealing with Camillo for the past years on the letting of our flat in Battersea and found him very helpful, pleasant and professional.
5/5
GoogleI have recently dealt with Chestertons Richmond for the rent of my property and I was impressed how professional and efficient they were, from valuation to photography and marketing, highly recommend.
5/5
GoogleAbsolute top notch service from this dynamic duo: Marcus (Hook) and Adam at Chesterton Richmond!!! They have been very professional and utterly lovely to deal with and I warmly recommend them. .5 STARS!!!!
5/5
GoogleI have recently dealt with Chestertons Richmond for the rent of my property and I was impressed how professional and efficient they were, from valuation to photography and marketing, highly recommend.
5/5
TrustpilotI have been working Tamara Price at…
I have been working Tamara Price at Chesterons Southwest. She has been very helpful in helping me find a flat. Great to work with!
5/5
TrustpilotChestertons Service
Very efficient service from Chestertons in finding me a tenant and processing tenancy. Particular help from Cynthia and Danielle. Easy to deal with.
5/5
GoogleVery nice and helpful experience working with Sean, from the Richmond office, on trying to find the best property that would suit our needs. Thank you!
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thank you, Tonje! We appreciate your positive rating and are glad to hear you had a great experience. Your support means a lot to us!
5/5
GoogleA lovely, personal and professional service is provided at Chestertons in Richmond. Everyone looked after me from start to finish with my house sale. I couldn't have asked for more. Thanks guys.
5/5
TrustpilotExcellent and efficient
Excellent and efficient - we were delighted with the service provided by Chestertons and would definitely recommend and use them again.
5/5
GoogleGreat service from evaluation to a prompt sale. Easily accessible to speak to on the phone.....unlike the conveyancers!PositiveResponsiveness, Professionalism
5/5
TrustpilotA great experience with Sean at…
A great experience with Sean at Chestertons in helping my apartment search. Highly recommended the proactive level of service throughout
4/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
‘Chestertons South West Lettings, Sebastian & Amy’Sebastian and Amy provided first class service for our rental earlier this year.
5/5
TrustpilotGiorgio from SW Lettings.
Our agent was Giorgio from SW Lettings.Nice agent and helpful.We were new in UK and Giorgio explained everything to us.
5/5
GoogleGreat experience with Adam in Lettings. He is knowledgable about the area, friendly, pragmatic and helpful with everything including wording in rental contracts especially after signing which is great!
5/5
GoogleVery quick responses from Emily and Kerri-Ann. Would certainly recommend
1/5
TrustpilotArrogant and incompetent.
Rating only, no written review.
Agent replied · 25 May 2026
We're sorry to hear about your experience, Randy. Your feedback is important to us, and we're committed to improving our service. We strive for excellence and appreciate your input as we work to enhance our customer interactions. Thank you for sharing your thoughts.
5/5
TrustpilotChestertons South West Lettings, Jasmine
Despite viewing was a pain during lockdown, Jasmine arranged it for me swiftly and was brilliant in communication.
5/5
TrustpilotChestertons South West Lettings - Cynthia
Great experience, very communicative, kept me up to date, everything went smoothly and all queries answered promptly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chestertons Richmond
How many reviews does Chestertons Richmond have?
Chestertons's Richmond upon Thames office has 2,366 reviews across two platforms: 231 on Google, 2,135 on Trustpilot (across the whole business).
What is Chestertons Richmond's rating?
Chestertons Richmond is rated 4.6 out of 5 across all 2,366 reviews, and 4.9 out of 5 on Google from 231 reviews.
Where is Chestertons's Richmond upon Thames office?
Chestertons Richmond, 23a Friars Stile Rd, Richmond, London, TW10 6NH, Richmond upon Thames, TW10 6NH.
