Trusted Agent profile · Richmond upon Thames

Chestertons Richmond reviews in Richmond upon Thames

4.6

★★★★★ Excellent

2,365 reviews across 2 platforms

23a Friars Stile Rd, Richmond, London, TW10 6NH, Richmond upon Thames, TW10 6NH

Part of Chestertons, see every office.

Chestertons's office in Richmond upon Thames, at 23a Friars Stile Rd, is rated 4.6 out of 5 across 2,365 reviews on two platforms, including 231 Google reviews rated 4.9.

Google logo

4.9 / 5

231

Reviews on Google

This office

Trustpilot logo

2,134

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very good work

Very good work, everything as well done!

Hector · 11 November 2021

Agent replied · 23 October 2024

Thank you Hector!

5/5

Trustpilot

Great professional service from start…

Great professional service from start to finish.

Jon · 11 November 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review, we are so pleased to see that you had a five-star experience

5/5

Google

Absolutely amazing service. Friendly and accommodating, very timeous and great communication. I felt like I was in great hands and had a very professional experience. Outstanding, I would highly recommend them.

Jo-Anne · 12 November 2022

5/5

Trustpilot

Really excellent service

Really excellent service. Very professional.

Fred · 19 February 2022

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Trustpilot

Excellent Service

I am very happy with the service provided by Andrew & Camillo. I live abroad and I always feel fully informed about all matters relating to my property / tenant. I am confident that my property is in good hands.

Allana · 6 August 2021

5/5

Trustpilot

A Chestertons South West Lettings-Sean

Attentive, on time, communicative and always contactable

Mr · 23 August 2021

Agent replied · 23 October 2024

We really appreciate your feedback.Thank you

5/5

Trustpilot

Customer experience

Tamara price at Chestertons South West lettings.Tamara has a lovely person centred manner and went to great lengths to explain the details of the property and offer process. She was extremely helpful and handled a stressful process with calmness.

Aoife · 18 August 2021

5/5

Trustpilot

Responsive and conscientious estate…

Responsive and conscientious estate agent!

David · 30 November 2021

Agent replied · 23 October 2024

Thanks for the 5 star review!

5/5

Trustpilot

👍🏼

excellent service and very helpful

Mohamad · 22 November 2021

Agent replied · 23 October 2024

Thank you.

5/5

Trustpilot

Chestertons South West Lettings

Chestertons South West Lettings - Melissa

Patsy · 18 August 2021

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Google

Thanks for helping to get our flat purchase across the line before the stamp duty holiday was reduced. Jenny did a great job securing the property we got there in the end. Many ThanksPositiveResponsiveness, Professionalism

Parish · 29 January 2022

5/5

Google

Sean provided great service. He even did a bespoke video tour of the property we now rent as we couldn't view it in person in a timely fashion. All in all a great letting experience. Would definitely use Chestertons again.PositiveResponsiveness, Professionalism

Joe · 12 November 2020

5/5

Google

Professional help and advice from Dawn as ever! Thank you.

Nickandnatalie · 16 March 2024

4/5

Trustpilot

great help from Jasmine

Great help from Jasmine, thanks!

Jag · 18 August 2021

Agent replied · 23 October 2024

Thank you for taking the time to post a review.If there is anything we can do to improve our service, please do let us know.Your local agent would be happy to discuss this with you.

5/5

Trustpilot

Excellent customer service and…

Excellent customer service and efficiency.

Nursel · 4 August 2021

Agent replied · 23 October 2024

We value your feedback.Thank you!

5/5

Google

Thanks for helping to get our flat purchase across the line before the stamp duty holiday was reduced. Jenny did a great job securing the property we got there in the end. Many ThanksPositiveResponsiveness, Professionalism

Parish · 12 November 2021

5/5

Google

Sean has simply been the best estate agent we have met - honest, polite, straightforward. He is a go-getter and will make things happen for you. He goes above and beyond the call of duty to make sure everyone is happy.

Sally · 13 November 2019

5/5

Trustpilot

Chestertons Review

The staff in Chestertons are friendly and professional. Bradley helped us with the flat viewing and applications, he’s been very helpful, quick to respond and understands our requirements very well. Overall great experience.

Emma · 13 August 2021

5/5

Google

Had a good experience with Rowland in their lettings team, very understanding of my specific circumstances moving across the country, managed to move in before Christmas as planned :)

Donald · 12 November 2021

4/5

Google

Couldn't have been happier with the service staff were friendly and helpful. Had to deal with multiple staff members and even if they weren't directly dealing with us they still made an effort to help and know. Good customer service

Lauren · 13 November 2016

5/5

Google

I received a completely professional, yet personal service from everyone in the Richmond office. But special mention for Adam in Lettings, who really understands the emotional aspects of letting a home; and who was wonderful from start to finish.

Susannah · 13 November 2017

5/5

Trustpilot

Tamara Price at Chestertons South West lettings

Tamara worked really hard to help us find place in Clapham, emailing and calling us with regular updates and arranging viewings on very short notice. We definitely recommend Chestertons!

Matt · 9 August 2021

5/5

Trustpilot

I have been with chesterton for 8 years

Profressional team always commincating with effieceny. I count on them always and they do not fail which makes it easy to get my new tenants in the door.

Sharen · 16 August 2021

5/5

Trustpilot

Chestertons South West Lettings - Melissa

Melissa did a great job helping us find a new home. She was very responsive and understood our needs. It was a pleasure working with her.

Steph · 18 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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