Trusted Agent profile · Richmond upon Thames
★★★★★
1,863 reviews across 2 platforms
306 Sandycombe Road, Kew, TW9 3NG, Richmond upon Thames, TW9 3NG
Part of Chestertons, see every office.
Chestertons's office in Richmond upon Thames, at 306 Sandycombe Road, is rated 4.5 out of 5 across 1,863 reviews on two platforms, including 131 Google reviews rated 4.6.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Leusa!
Leusa secured us our dream property in Pimlico and was extremely helpful, friendly and efficient in both the search and confirmation of our flat. 5* and would definitely recommend to a friend!
HI Isabel,Thank you for writing a great review. Its great to hear how helpful Leusa was and we are so glad you found your dream property.We hope you love your new home and wish you all the best.Chestertons
5/5
TrustpilotRichie really supported us in getting a…
Richie really supported us in getting a full deposit back which we are very thankful for!
Hi Jack, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotAmanda Goodman has a very quick…
Amanda Goodman has a very quick response. Even though she had a day off.
Thank you for sharing! We are pleased to hear of your positive experience with Chestertons.
5/5
TrustpilotAs a Landlord of multiple properties I…
As a Landlord of multiple properties I have been so impressed with the service received by Chestertons I decided to sign an exclusive deal with them to let all my properties, Joe Nathan at the Maida Vale branch has provided an exceptional service, he always seems to be available and goes the extra mile to get things done.
Thanks for your review Russel! We are pleased to hear of your experience with Chestertons.
5/5
GoogleI spoke to the team in the Kew branch who demonstrated a fast, friendly and competent approach to my query. Just wanted to show my appreciation to Samuel in the lettings team for his fast response hence is a credit to Chestersons.
Hi Bippon, Thank you for taking the time to leave this great review, we really appreciate it! It's fantastic to hear how Samuel and the team were able to offer such a professional service. We wish you all the best, and please do get back in touch if you need anything else from us.
5/5
TrustpilotMillie Brandon was very helpful
Millie Brandon was very helpful, great knowledge.
Thank you!
5/5
TrustpilotGood Letting Agents
Amongst Letting Agents, this is one of the best.We have tried a few now and Chestertons is definitely one of the good ones and we prefer them to others.
Hi Sam,Thank you for taking the time to write a great review. We are so glad to be a preferred choice of yours.We appreciate the support and should you require any assistance we will be happy to help.Best wishesChestertons
1/5
TrustpilotWorst estate agents ever used
I am writing this review after a surrender of tenancy through Chestertons estate agents.
Thank you for sharing Charlie!
5/5
TrustpilotRoni went above and beyond for our very picky taste
My partner and I have been searching for over 4 months to find the right property to rent. As soon as we came to Roni Bathaei for help, she was able to assist us above and beyond, we are so happy we were able to find our perfect property with her. Will definitely be back in the future
Thank you for sharing your experience with us. We appreciate your review!
5/5
TrustpilotNiema Latif & the team have been…
Niema Latif & the team have been efficient in renewing our lease. Good job!
Hi Brendan, thank you for leaving a review for Niema and renewing your existing tenancy with us. We're happy to hear that everything went smoothly and should you need anything further, please let us know. Best wishes!
4/5
TrustpilotGood experience!
Hi I have just bought a flat through the above at your Agency. Bart, from the outset, presented as a very professional, amiable chap, with a helpful attitude. He helped move the process along and was a pleasure to deal with. I wanted to share my feedback since it is important that people are recognised for their talents.
Thank you Mary! We appreciate you sharing your feedback.
5/5
TrustpilotSuzan and Lorna have been very…
Suzan and Lorna have been very proactive and efficient from start to finish. We would highly recommend them to anyone looking to rent. Thank you for all your help!
Dear Gurdeep,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future in your new home.
5/5
TrustpilotEfficient and professional
Chestertons have been my managing agents for several years. They have always been efficient and professional. I feel that I have complete peace of mind.
Hi Filippa, thank you for taking the time to write a great review. We really appreciate the support and wish you all the best.
5/5
TrustpilotChestertons experience was great
Chestertons experience was great. Seamless and very helpful team comprising of Abbi, Rosie and Olympia. Couldn’t be more pleased with the choice of properties visited and the process securing a new home!
Hi Mai, thank you for taking the time to share your experience with us. We're delighted to hear that you visited a number of great properties and found the perfect one. We'll make sure to pass your thanks on to Abbi, Rosie and Olympia. Best wishes!
5/5
TrustpilotMark Kardos
I have been dealing with Mark Kardos for a number of years during the management of our flat in Tachbrook Street. Mark has always provided prompt and relevant advice and has access to a number of contractors who have proved relaible.
Thank you for taking the time to leave us a review Colin. We've shared your kind words with Mark.
5/5
TrustpilotMillie Brandon was superb
Millie Brandon was superb, very helpful.
Thank you!
5/5
GoogleExcellent service from Chestertons Kew. Would like specifically mention Martyn who helped and guided us through quite complicated buying process and was always super fast to respond, provide expert advice and make sure all parts of the deal are moving forward.
Hi Povilas, It's fantastic to hear how Martyn was able to provide such an excellent service! We appreciate you taking the time to leave this review, and wish you all the best in your new home.
5/5
TrustpilotMatthew from SW Lettings
Matthew has been very helpful with organising our new flat.
Thanks for sharing!
5/5
TrustpilotRENEWAL OF TENANCY
RENEWAL OF TENANCY. Tamara dealt with the renewal of our Tenancy in a most efficient and professional manner. She kept us informed and we valued her assistance and recommendations.VERONA WEBBER
Hi Verona,Thank you for writing a lovely review and sharing your experience with Tamara. We are glad she was professional and kept you informed.We appreciate your support.Best WishesChestertons
5/5
TrustpilotConor showed us around a few places and…
Conor showed us around a few places and was great to talk to, knew what we were looking for by the end. Thanks again!
Hi Orin, we really appreciate you taking the time to leave a review for Conor. Please feel free to reach out again if you need any help. Best wishes!
5/5
TrustpilotChestertons letting
I've had a great experience with the Chestertons letting dept recently - where they did a really good job, helping ensure the change over between two sets of tenants went as smoothly as possible. Particular praise to Sarah Norton, who was always on hand when needed.
Hi Jamie,We're so glad to hear about your recent positive experience with Chestertons and Sarah! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
5/5
TrustpilotStav has been super helpful from start…
Stav has been super helpful from start to finish!
Thank you for sharing!
5/5
TrustpilotA very positive experience
I’ve had a great experience with this letting agency from the initial viewing and getting my offer accepted via Mitch to the move-in coordination with Suzan. Thanks for your help!
Dear Alice,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
5/5
TrustpilotGlad found a ideal place before the new…
Glad found a ideal place before the new school start it! Appricate Tamara Price at Chestertons South West letting team who did really helps.No matter what the question is, she will try her best to find the answer in the first time. It is the most trustworthy estate agent I have ever seen.
We are so pleased to hear! Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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