5/5
TrustpilotI dealt with Graham Jennings throughout…
I dealt with Graham Jennings throughout whoIs incredibly efficient and quick to respond. I highly recommend him. Thank you
Agent replied · 6 February 2025
Thank you Nicholas!
Trusted Agent profile · Richmond upon Thames
Chestertons Kew reviews in Richmond upon Thames
★★★★★
1,862 reviews across 2 platforms
306 Sandycombe Road, Kew, TW9 3NG, Richmond upon Thames, TW9 3NG
Part of Chestertons, see every office.
Chestertons's office in Richmond upon Thames, at 306 Sandycombe Road, is rated 4.5 out of 5 across 1,862 reviews on two platforms, including 130 Google reviews rated 4.7.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Kew hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWes was really helpful!
Wes was really helpful! If I were to rent again, I would first consider Chestertons.
Agent replied · 6 February 2025
Thanks for sharing!
5/5
TrustpilotExceptionally helpful [ Max West]
Exceptionally helpful [ Max West] and well facilitated process . I feel very confident in letting my property through Chesterton's office. I have always had very rapid response to any queries . This is very important as I live 200 miles away. Hilary Harris
Agent replied · 6 February 2025
Hi Hilary, thank you for sharing your experience with Max and the team. Should you need anything else, please do not hesitate to get in touch. Best wishes!
4/5
TrustpilotFriendly & professional
Abbie was really helpful and responsive throughout the process of finding and securing a rental - thanks Abbie!
Agent replied · 6 February 2025
Thank you for your review!
5/5
TrustpilotStraightforward and easy process
Amanda recently helped my partner and I with a tenancy transfer so that we could move in together. She was efficient in updating us, and made a pretty complicated process straightforward and easy!
Agent replied · 7 February 2025
Hi Hayley, thank you for the great review and sharing your experience with Amanda. We are so glad she was helpful and efficient. Wishing you all the best.
5/5
TrustpilotGreat service from everyone I spoke…
Great service from everyone I spoke with at Chestertons during what was a very challenging time personally. Huge thanks to the team at Chestertons for their help during my length property search. Them opening my eyes as to what I was really looking for has helped me secure a very pretty home for myself.
5/5
TrustpilotGood process, timely response
Tenancy contract came up for renewal. Sharn Murray-Aguilar managed the process well, kept me up to date on progress and liaised well between me and the tenant to get a good outcome quickly.
Agent replied · 7 February 2025
Hi Lior, thank you for your review and renewing your tenancy contract with us. It's great to hear that Sharn made the process an easy one. Wishing you all the best!
5/5
TrustpilotFriendly
Although I didn’t buy a house through Chestersons in the end, throughout the process Conor had given me really sound advice and pointed me in the right direction when I needed it, 100% recommended
Agent replied · 7 February 2025
Hi Arben, thank you for the great review and taking the time to share your experience. We are so glad Conor gave you great advice and pointed you in the right direction. We appreciate the support and wish you all the best.
5/5
TrustpilotMatthew Gilmour feedback
Matthew Gilmour provided us with a great service. His response time was exceptional and he was happy to follow up and clear any queries that we had in the process. He was more than helpful and made the whole transition seamless.
Agent replied · 6 February 2025
Dear Tammy-Lee,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Matthew will be delighted with your feedback, as are we. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotCompletely pleased with Orchid Ho’s work
Orchid Ho was very efficient in dealing with the renewal of the tenancy. She responded promptly to my communications and was able to secure the renewal that is satisfactory to the tenant and to me.
Agent replied · 6 February 2025
Thank you for the 5 stars!
5/5
TrustpilotRyan at Chestertons is an excellent…
Ryan at Chestertons is an excellent property manager. He always answers my queries swiftly and has helped solve issues. Highly recommended.
Agent replied · 12 February 2025
Dear Sarah,Thank you for your 5* review of the recent service you received from our James Pendleton Property Management team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work together.
5/5
GoogleDaniel and the team at Chestertons in Kew are are a top class outfit.They have been great advising us and our some of our clients with their expert advice on property matters and market analysis. I will certainly be seeking their advice in the future and do recommend them to any one wanting to sell their home.
5/5
TrustpilotAmanda Goodman. Renewals Team
I have been dealing with Amanda Goodman, a member of the renewals team at Chestertons.
5/5
TrustpilotNishaad 💪🏼
Nishaad was terrific from start to finish. Friendly, approachable, supportive and just a good bloke all round! 💪🏼
Agent replied · 6 February 2025
Thank you for the five star review - so pleased that Nishaad was able to help!
5/5
TrustpilotPlesently surprised
It is sometimes surprising when things works as they should, especially after a corporate merger. The interactions with Sharntell at Chestertons has been efficient, to the point and have resulted in a successful conclusion that I am very happy about.
Agent replied · 7 February 2025
Hi there, thanks for your feedback and compliments for Sharntell. Should you need anything further, please do not hesitate to reach out to her and team, they'll be happy to help!
5/5
TrustpilotI can highly recommend
I am very pleased with Chestertons tenant service, most specifically Risida Geeganage (Kew branch), who has been incredibly helpful, professional, and very responsive.Highly recommended!
Agent replied · 6 February 2025
Hi Sara, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.
5/5
TrustpilotWould highly recommend Ally
Would highly recommend Ally. She was efficient, knowledgeable and will have your best interest at heart.
Agent replied · 6 February 2025
Thank you for sharing your experience!
5/5
TrustpilotNiema Latif at Chestertons
Niema Latif at Chestertons, and the team, have been nothing short of brilliant throughout our five years of renting through them. Every enquiry we’ve had over the years have been replied to promptly and with the necessary information or documents. Nice to be treated as a person in today’s world! Thank you all.
5/5
GoogleI previously bought and now have just sold off-market with Chestertons in Kew, my primary contact was branch manager Daniel Killick. Daniel and his team were superb throughout, highly professional, highly resourceful and exceptionally articulate with regard to processes and status updates. A real pleasure to deal with. They have set a new bar for estate agents. 100% recommend.
5/5
TrustpilotMs Zosia Gray has been very helpful
Ms Zosia Gray has been very helpful, a real star !
Agent replied · 6 February 2025
Dear Alex,Thank you for your 5* review of the service you received from our James Pendleton team. We wish you all the best for the future.
5/5
TrustpilotAlways a pleasure working with Conor
I have been working with Conor for a while now and it is always a pleasure. He is super helpful and knows how to work in the best interests of all parties.
Agent replied · 8 February 2025
Hi Lauren, it's great to hear that you've had such a positive experience. Please feel free to let us know if you need anything else.
5/5
TrustpilotVery effective and good to work with
We sold our flat, which had been rented for the past 20 years, using a low-key marketing approach in a difficult market - achieved a relatively quick sale.John and Pavol worked well with my tenant, the buyer and our Solicitor.An efficient and effective partner. We would recommend Chestertons.
Agent replied · 6 February 2025
Thank you very much for the recommendation Mr Sears
5/5
TrustpilotMarine helped me a lot during the…
Marine helped me a lot during the rental process when I was outside of the UK, she replied quickly and tried her best to solve all my problems, thanks a lot!
Agent replied · 8 February 2025
Hi Yiqing, thank you for leaving positive feedback and sharing your experience with Marine. We appreciate the kind words and wish you all the best.
5/5
GoogleWe bought our new house in Richmond with the help of Chestertons . Natasha was our contact and a true professional. Most Importantly, during this difficult period for us all, what with Covid and everything, she was always calm and pleasant - so thank you Natasha. The Talbots 1st October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Kew hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
