Barnard Marcus East Sheen reviews in Richmond upon Thames

★★★★★ 5/5

Google

We decided to market multi agency as I was keen to get the flat rented as soon as possible but this was a miss-conception, as I quickly learnt Priya & the team were on the case at Barnard Marcus. Quick off the mark, Provided an excellent service. She was very approachable and professional throughout the process, kept me informed and always had a great attitude. More importantly she found a good tenant who I’m happy with & felt like she took the time to make sure the most suitable tenant was found not just the first one! Highly recommended for anyone looking to let their home out you’re in safe hands with East sheen lettings team!PositiveQuality

Patricia · 24 October 2021

★★★★★ 5/5

Google

Working with Geoff and the team in East Sheen was a very positive experience. They professionally guided and advised us, were helpful, supportive, understanding and always courteous. The process couldn't have gone more smoothly from the outset to completion.

Corinne · 25 October 2018

★★★★★ 5/5

Google

Barnard Marcus has helped in my house sale, Bramley and Will has done an amazing job in marketing the property, and finding the right buyer. More importantly they are the ones that followed up through the sale process, they were both reachable and professional. I will definitely recommend Barnard Marcus & 5 Stars to Bramley and Will.

Amr · 24 October 2023

★★★★★ 5/5

Google

Will Richmond is very friendly and considerate to help, and provide support when we have a need. Appreciate and strongly recommend.

Hanwei · 24 October 2022

★★★★★ 1/5

Google

We have been extremely disappointed with the entire lettings team at Barnard Marcus. Our agent was Carlo, about whom we had read great reviews, however, we spent the entire process chasing him, chasing the whole team and asking question after question which was never answered. The morning of our move, we still hadn't been told how to pay the deposit, hadn't been sent a contract, been told when we would get our keys or if we could even move in (and we had removal vans and people moving into our previous property that day). We asked that our flat's bathroom was fixed as it has holes in it and the shower was broken, and Carlo said he would have it sorted. Upon moving in, the entire bathroom was filthy, flies in the bath and a loo seat so dirty we had to remove it, and the holes were still there. The boiler also didn't work and neither did the oven. We have a 6 month old daughter who needs to be bathed, so we asked Carlo to urgently sort this, and he did nothing. We had to call him multiple times during the day and all he did was refer us back to the landlord who is brilliant and had things sorted. We sent an email to the entire BM team detailing our disappointment and noone has even bothered to respond. It was just all so unprofessionally handled. I honestly would recommend using any estate agent other than BM - they will not help should you have problems or worries. We love the property we are in, and wish it had been listed by another company, or we never would have continued dealing with them.NegativeProfessionalism

Daisy · 24 October 2020

★★★★★ 5/5

Google

We have had a great experience working with Phoebe, Bramley and Jill on our house purchase. They were very accomodating and supportive throughout the process and we were very impressed with their professionalism and attitude from our first viewing to exchange yesterday. The team was proactive without being pushy and, unlike some other estate agents, did not pressure us in any way when it came to submitting our offer or considering our survey results. If only other estate agents were like this!PositiveResponsiveness, Quality, Professionalism

Kate · 24 October 2020

★★★★★ 5/5

Google

Professional, thorough, and friendly service in helping me let my property in Richmond for the first time. Thank you Priya for coordinating, and Carlo for assisting.PositiveResponsiveness, Professionalism

Peter · 24 October 2021

★★★★★ 5/5

Google

We have been so impressed with everyone at Barnard Marcus. Geoff, Phoebe and Bramley make a great team: friendly and helpful, all have been generous with their time and their thoughts. It is clear that they communicate with one other very well, and their local knowledge, in particular, really made a difference to us. All the positive comments made about this house have since proved correct and we are absolutely delighted with the purchase. Thank you.

Jonathan · 24 October 2020

★★★★★ 5/5

Google

I have used Barnard Marcus for the last four years. I have had recently had a issue and received exceptional service from Britney. She was patient, caring and went the extra mile. I will always contact her in the future and highly recommend her to anyone looking for an estate agent.

Tiffany · 24 October 2023

★★★★★ 5/5

Google

Will and the team were great. Amazing service! Everything was very professional and stress free.

M · 24 October 2022

★★★★★ 5/5

Google

Omar was very pleasant and gave us great service. Certainly would recommend.

Fenix · 24 October 2022

★★★★★ 4/5

Google

The team at Barnard Marcus in East Sheen worked tirelessly to get our house sold over several months. They were always positive and came forward with innovative ideas to keep the sale on track when it was beset by challenges. we achieved a very good result in the end due to their resilience and tenacity. Thank you very much

Ian · 24 October 2022

★★★★★ 5/5

Google

I was thoroughly impressed as a first time investor, I found purchasing my first property through Barnard Marcus with the guidance of Bramley who was extremely professional and helpful and Emily from lettings. They both made the process really smooth as it is a very stressful experience they absolutely made it a breeze for me. HIGHLY RECOMMENDED

Helen · 24 October 2022

★★★★★ 5/5

Google

Bramley Greenfield managed to get me an offer on my flat almost immediately. He was polite and helpful throughout what ended up being a very protracted sale. He was always so helpful and was a pleasure to do business with.

VP · 24 October 2023

★★★★★ 5/5

Google

Having recent dealing with Priya and her lettings team, I would have no hesitation recommending them as they dealt with me so professionally and efficiently. They went above and beyond to help me move quickly and swiftly whilst ensuring they kept me updated all the way. Found it refreshing to deal with a friendly and helpful team.”

Richard · 24 October 2021

★★★★★ 5/5

Google

Needed a rental in East Sheen quickly and was looked after by Emily and Brittney in the lettings team, who were amazing with getting everything through swiftly and smoothly. Communication was on point and happy to recommend!

Juan · 24 October 2023

★★★★★ 5/5

Google

I had the pleasure of working with Priya Patel during my seach for a flat to let. She was just the right amount of helpful, without being annoying. In an industry that can be a bit frustrating and mind boggling at times, it was nice to work with someone as pleasant and competent as Priya.

Celeste · 24 October 2021

★★★★★ 5/5

Google

I rented a flat with Omar and Emily and both of them has been a great help in the whole process. Esp. Emily in the process for amending the TA for me in close proximity of the tenancy started. Please keep it up. :)

Thomas · 24 October 2022

★★★★★ 5/5

Google

Our experience with the East Sheen Barnard Marcus team was fantastic from start to finish. We have just bought and are selling through them, our experience from both sides has been great. Bramley introduced us to our dream home and Phoebe ensured we secured it, even through the current situation. Thank you both so much!!PositiveResponsiveness, Professionalism

Sophie · 24 October 2020

★★★★★ 5/5

Google

We have just let our flat with Barnard Marcus. Priya and Carlo have been very helpful and professional, often going above and beyond to get things sorted or help us out (not being nearby made letting somewhat trickier). We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 24 October 2021

★★★★★ 5/5

Google

Recently had Omar as our Lettings Negotiator. He was really helpful and understanding when it came to what me and my partner were looking for. Would really recommend him! Thank you again!

Curtis · 24 October 2022

★★★★★ 5/5

Google

I want to say thank you specially to Priya ( east sheen branch manager) , who do the extra mile for tenants and landlords. Very helpful , and only can say 100% positive about her. I hope people will recognise her efforts.

JENO · 24 October 2020

★★★★★ 5/5

Google

Just had a viewing with Omar, whom was very informative and enthusiastic during our viewing. Enjoyed my appointment with him, he’s a very energetic person and I loved it.

Youcef · 24 October 2022

★★★★★ 5/5

Google

Excellent and professional service. I had a great and wonderful experience with Barnard Marcus!

Amy · 24 October 2023