Barnard Marcus East Sheen reviews in Richmond upon Thames

★★★★★ 5/5

Google

We recently moved to the Richmond area, and choosing Barnard Marcus Estate Agents was the right decision in finding our ideal home. Their team was extremely helpful, offering professional advice that made the process much smoother for us. I would like to personally thank Natalie from the agency, who guided me through every step of the moving process. Despite a few challenges along the way, her support helped us stay calm and work through everything successfully. I highly recommend Barnard Marcus as an excellent company, and Richmond as a wonderful place to live.

Thanaphon · 18 October 2024

★★★★★ 5/5

Google

We recently turned to Barnard Marcus Estate Agents in East Sheen to find a rental property, and we highly recommend them. Natalie was outstanding throughout the process. Her professionalism and kindness made it easy for us to find a home. She listened to our needs and helped us with any challenges, always finding quick solutions. Thanks to her, we were able to finalize everything in no time. If you're looking for an agency that genuinely cares about helping you find a place to live, Barnard Marcus and Natalie are the way to go!

EleanorG · 17 October 2024

★★★★★ 5/5

Google

I’ve had a great experience with Barnard Marcus - Natalie has been helping us house hunt and has been incredible! She is super helpful and notified us immediately of any availabilities for a viewing. She is a great agent and a pleasure to do viewings with.

Nicky · 25 January 2025

★★★★★ 5/5

Google

Natalie has been very patient, responsive and proficient with organising all the necessary things to move in to our new flat and fully understands our needs and concerns. Effective communication and both very flexible and adaptable to our needs and concerns again.

Xavery · 9 October 2024

★★★★★ 5/5

Google

Natalie was incredibly helpful when my partner and I were looking to find a new rental property. She was helpful, knowledgeable, and regularly in contact to support us throughout the process!

Martha · 10 February 2025

★★★★★ 5/5

Google

We have lived in East Sheen and Richmond now for over 20 years and, other than a 5 year stint overseas, we have enjoyed this very special area and the community enormously. In our early years we use to move frequently so got to know the local Estate Agents well with one Agent, in particular, shining brightly. Geoff Hunt and his team at Barnard Marcus, including Phoebe and Bramley, who have always understood our requirements and objective, and they tell you it as it is, in a very personable way but without sugar coating. I believe and trust Geoff, and his team reflect the same personality and truly represent their vendor client but also they represent the buyer. This joint representation inevitably enables, and certainly in our experience, an expeditious and smooth transaction. Great experience in a recent purchase - thank you.PositiveResponsiveness, Quality, Professionalism

Stuart · 24 October 2020

★★★★★ 5/5

Google

Worked with Natalie who was super helpful. She really listened to what I was looking for and provided really great property recommendations!

Genevieve · 9 April 2025

★★★★★ 5/5

Google

Natalie has been really helpful and handles all proffesionally. The Manager Dan was also quite efficient in coordinating with the team and finishing the task. Thanks for getting us the right tenant.

Priya · 17 October 2024

★★★★★ 5/5

Google

The whole time we had an amazing letting experience with BM! We were desperate to move in as it is coming to winter season so we needed somewhere to settle. Had a viewing with the agent Natalie from the East Sheen office. Love her! She is very nice, welcoming, and so friendly! After all the paperworks, documents, and weeks of perseverance - WE GOT THE FLAT! Honestly we couldn’t do it without Natalie’s help in all this. Fast response and her patience with us is unmatched (THANK YOU!!!) If I could give 10 stars I would! Massive thanks again for all your help and now we are settling down in our new place just in time.

Cecil · 9 October 2024

★★★★★ 5/5

Google

Natalie provided amazing customer service during our house search. Would highly recommend Barnard Marcus and especially Natalie!

Zach · 25 April 2025

★★★★★ 5/5

Google

Massive thank you to Will at the East Sheen branch for recommending his colleague Darren Wild as our mortgage advisor. Although we sadly didn't buy our first home with Will, Darren was exceptional during our 5 month home buying process and we couldn't recommend him highly enough. Darren has always been on hand to answer our queries, has kept his eye on the ball during difficult circumstances and we have valued his wealth of experience and pragmatic approach. If you need a mortgage advisor, definitely ask Darren!

Thomas · 24 October 2023

★★★★★ 5/5

Google

A big thank you to Phoebe and the team at Barnard Marcus. From the start the whole team were polite, professional, knowledgeable and helpful. It has been a difficult chain and Phoebe has worked tirelessly to get us to exchange. Her excellent negotiation skills and ability to communicate effectively with parties across the chain helped guide us through the process. Phoebe shows great empathy and kindness, definitely going over and above our expectations.

Sally · 25 October 2019

★★★★★ 5/5

Google

Natalie was very professional, friendly and efficient in getting the lease agreement completed.

Monika · 21 February 2025

★★★★★ 5/5

Google

The branch staff were all very professional and helpful. In particular Geoff Hunt who we dealt with for the majority of our communications. The sensitive nature of our sale was managed delicately and with kind consideration. Geoff and Bramley went over and above to be of assistance because we live a long distance from East Sheen. I couldn’t have asked any more of them.

Lavinia · 24 October 2020

★★★★★ 5/5

Google

The most trustworthy, hardest working estate agents in East Sheen. In both buying and selling our home with Barnard Marcus they went to extreme lengths to help us in both cases. Proactive, knowledgeable and efficient. Geoff, Phoebe, Bramley, Jaime and the entire team were an absolute pleasure to work with. Special thanks to Geoff for his infinite patience! Can't thank them all enough - 5 stars!

CJ · 25 October 2019

★★★★★ 5/5

Google

The team at Bernard Marcus were beyond excellent. Our rep Britteny made the whole process for us stress free from the moment we enquired to moving in, everything was sorted quickly and without issue. Britteny was a brilliant and pleasant person to help us with any queries we had while always being on hand. Amazing service especially given the speed at which we moved in. Couldn’t be happier.

Charles · 24 October 2023

★★★★★ 5/5

Google

I have been extremely impressed with Faisal Masomi at Barnard Marcus. We meet last week to view a property which was too small for me, my wife and 2 kids but I am happy I met him because now i feel we are in good hands. Faisal was informative about the market, give me good advice and professional. Not like pushy sale man but like a friend who really wants to help me. I will recommend Faisal to all my friends and family and anyone looking for a home. teşekkür ederim

Haşim · 24 October 2022

★★★★★ 5/5

Google

Faisal and the team were absolutely amazing in helping me and my partner find the perfect property. From the viewing, putting forward our initial offer and securing the property all the way through to the day it was time for us to move in, they really did go above and beyond making sure we were well informed every step of the way and our concerns acknowledged. So I would like to thank everyone at the East Sheen branch immensely for being so helpful, supportive, positive and in general great human beings. THANK YOU!

Harvey · 24 October 2022

★★★★★ 5/5

Google

This is a belated review to express how well Barnard Marcus East Sheen handled my flat sale last year.  In general, their service was excellent, but I would like to make particular mention of Geoffrey Hunt at the Branch who was quite superb in every aspect of what was a not so straightforward sale.  He constantly kept me updated with progress throughout, was always quick to respond when needed, gave me good advice when needed and had a first class attitude.  He also went beyond the call of duty in helping me conclude issues beyond the actual sale.  Many thanks to Geoff and the team.

Kevin · 24 October 2022

★★★★★ 5/5

Google

I have just exchanged on the sale of my house. The service and advice provided by Barnard Marcus, East Sheen was excellent throughout. They arranged 14 viewings in little more than a week for the open day which resulted in 5 offers, 3 of which were above the asking price. Will Richmond managed the viewings very well and Geoff Hunt's negotiation of the sale and follow up thereafter were excellent. During the rather tedious process between the memorandum of sale and the exchange of contracts, Geoff Hunt and Barnard Marcus more generally, chased both ends of the chain and provided all the support, advice and communication that I needed. Very many thanks to all of you for a very professional job.

M · 24 October 2022

★★★★★ 5/5

Google

Natalie was so lovely, answered all our questions quickly and has been so helpful with our move!

Henrietta · 23 September 2024

★★★★★ 5/5

Google

Natalie has been so helpful throughout this process and answering all of our many questions!!!

Jemima · 23 September 2024

★★★★★ 5/5

Google

The team at Barnard Marcus were always prompt to respond and remained very patient throughout the process. Thank you to Zoe for spending so much time meeting contractors for us!

Henry · 24 October 2023

★★★★★ 5/5

Google

Dan provided amazing service, he was highly efficient, professional, and delivered excellent results. The flat was rented quickly at the asking price, which was fantastic. I would highly recommend him to others. Thank you, Dan, for your outstanding work!

Karin · 19 July 2025