5/5
TrustpilotPaul has been exceptionally helpful
Paul has been exceptionally helpful, friendly and all round great to deal with through the whole rental proccess. Its been a real pleasure
Trusted Agent profile · Richmond upon Thames
Antony Roberts- Richmond Sales & Lettings Richmond upon Thames reviews
★★★★★
500 reviews across 2 platforms
3 Kew Road, Richmond, TW9 2NQ, Richmond upon Thames, TW9 2NQ
Antony Roberts- Richmond Sales & Lettings's office in Richmond upon Thames, at 3 Kew Road, is rated 4.9 out of 5 across 500 reviews on two platforms, including 125 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExceptional and Professional
I don't normally leave reviews tbh, i had to in this case as Anthony roberts are simply on point with everything. no matter whom i spoke to, it was simply pleasant. Their professionalism in communication, the all around commitment makes one feel at ease. i have to particularly thank Jo lacey (tenancy manager) for making things of ease. her pleasant character, the outstanding professionalism gives one a warm feeling. The company is bar none the most profound i've come across in the 20yrs of property sales/lettings. i'd like to thank everyone and wish them continued success.
5/5
TrustpilotExcellent agent providing excellent service
I came across Roberts agent through random search in person in Richmond area more than 5 years ago after having viewed what felt like hundred something one bed flats in North London and in southwest of London. Jo handled my case and showed me the first one bed flat in Kingston town centre. It was a nice and cosy and very bright flat situated in a peaceful block of building called Sigrist square at a very convenient location near station and main bus stop and town centre. After having attended to this first viewing arranged by Jo, I never had to look again for a flat to rent. I accept their asked for rent price on the spot right in the flat at the end of the viewing. And the rest of the process went through swimmingly smooth, thanks to Jo's professional and efficient handling of the case. Before I knew it, more than 5 years time has slipped away since i initially moved in this neat little cosy bright flat. Jo has been looking after my case since he initially took it on. And he's been friendly, helpful, fair, and considerate in handling my case. He's been a joy to deal with. I may have attempted to sway a bit at some point after an initial couple of years living here, but he managed to handling the case so well so that I simply couldn't find any reason whatsoever to want to move on away from here. Had I not decided to buy a place of my own, there'd definitely be no telling how much longer I would have stayed here. Indefinitely would be the word popping into my head to answer that. Now coming into the last month of my home here in this nice flat, I really do find it hard having to say good bye to it, its brightness, peacefulness, convenient central location, and its being in the royal borough of Kingston! I feel very much attached to it, and to the people who have made it feel a proper home to me by looking after my interest of living here throughout right from the very beginning till I will exit it here smoothly soon. So yeah reliable agent with reliable people providing reliable service, hat off to them!
5/5
TrustpilotAlways helpful and professional
Always helpful and professional - highly recommend Jill and Andrea
Agent replied · 22 October 2024
Thank you!
5/5
TrustpilotI loved Antony Roberts since day 1
I loved Antony Roberts since the beginning. They are trustworthy, fast and friendly. We had a very good relationship the entire duration of my tenancy. Thanks John Crane for being so lovely to us.
5/5
TrustpilotAnthony Roberts Estate Agents
The team at Anthony Roberts in Crown Road St Margaret’s are great, friendly, efficient always making the calls working hard to drive things along. We gave Catherine a list of what we wanted and miraculously she found us exactly what we were looking for and here we are all moved in! Not easily done in this area but she made it happen. 👍👍
5/5
TrustpilotAntony Roberts is like family
I approached Antony Roberts in March 2019 when I desperately needed a suitable place for myself and family. They were very professional and got me a place within days. As estate agents there were always on hand to attend to my needs promptly. I couldn’t have had any great agent than Antony Roberts during the pandemic. Service was exceptional. Information flow was on point. Thank you Antony Roberts and the great team. Will choose you over and over again
5/5
GoogleAntony Roberts was very helpful to us in finding a house to rent in Richmond. A big thank you to Fred who helped with every step and was very helpful and prompt in getting back to us on our questions.
5/5
TrustpilotAntony Roberts
Antony Roberts, through Robert Peel, handled the sale of my late mother's house in 2021-2022. He did an excellent job in every way, from the straightforward first visit and discussion, through each step of the transaction including marketing and negotiations with prospective buyers. He was easy to contact, quick to respond and always helpful. His conduct was always reassuring, giving a sense of calm and competence which turned out to be well justified. Highly recommended.
5/5
TrustpilotFrancesca Bradbury - excellent service!
Francesca Bradbury was very responsive, helpful and did a great job with securing my new tenancy.
5/5
TrustpilotCatherine was very helpful and assuring…
Catherine was very helpful and assuring We had lots of hurdles to overcome during our property purchase but the team at Anthony Roberts were very helpful and we got there in the endAndrew and Ruth Darby
5/5
TrustpilotKim and Stephen - most professional and efficient agents we've been through (previously at…
Kim and Stephen (previously at Jardine's before the take-over) were professional, trustworthy and efficient- in stark comparison to most other agents we have been through. We let our property through them for 5 years; before that I had let another property for 18 years through multiple agencies and they are the only ones I would recommend without hesitation.
5/5
TrustpilotAntony Roberts is the Best Rental Estate Agent in Richmond!!!!
After interviewing three estate agents, we hired Antony Roberts to assist us in renting two properties in Richmond, Surrey. And, wow, we are so happy we did!! The Antony Roberts Richmond team set to work immediately and the first property rented before it ever hit the market. Their photographer took great pics and floor-plans and the second listing went live in days and rented in under ten days. Both our places rented to well-vetted, qualified tenants who wanted long term leases. Win for us and them. Thank you to the amazing Antony Roberts Richmond team. You show the rest how its done!!
5/5
TrustpilotExcellent
I am so happy with service. Very nice and lovely ladies, always smiling and helpful. Great choices of flats, good condition and what’s a more in good price. Beth - the best guide, she knows what exactly we need. Very recommend :) I hope so the future corporation will such good how it is now.
Agent replied · 22 October 2024
Thank you for your lovely comments
5/5
TrustpilotSale of house in Twickenhm
Excellent service and I would highly recommned. Russell Houston went beyond to complete the sale.
5/5
GoogleVery professional, they have helped us sell our house despite all the difficulties of the current Brexit-uncertain market. Always present when needed Matt has been extremely helpful and offered valuable advice at all times. Recommended.
5/5
TrustpilotGreat service
Great, friendly service all round
5/5
GoogleWe recently bought and successfully let a property through Antony Roberts in Richmond. Both the sales and letting teams have been professional, very helpful and good to work with throughout the whole process. The team have been easy to get hold of and respond promptly. I would definitely recommend both the sales and letting teams.
5/5
GoogleI have used Antony Roberts for both the rental and sale of my property and I have been impressed on both counts. Matt especially, is someone I would highly recommend as he works over and above the usual role of an estate agent, trying to ensure situations are resolved quickly with an outcome that works for all parties. Therefore, when recommending estate agents in the Richmond area, the team at Antony Roberts are definitely the one I would prioritise.PositiveProfessionalism
5/5
TrustpilotFirst Class
Fantastic experience. The initial engagement took the time to understand my requirements; properties sent through all matched my spec; viewings were hassle free; agreeing terms was prompt and professional; and the paperwork and move in procedure were both very efficient. First class from the team at St Margarets, thanks a lot.
Agent replied · 22 October 2024
Thank you Richard.. We hope you enjoy your new home!
5/5
GoogleHarriet and Ed at Anthony Roberts were super easy to deal with and very helpful with getting me settled into my new flat!
5/5
TrustpilotAntony Roberts
Antony Roberts are my local managing agents, after inheriting a property from my husband, who passed away in '21.
5/5
TrustpilotExcellent service
I have used Antony Roberts for both the rental and sale of my property and I have been impressed on both counts. Matt especially, is someone I would highly recommend as he works over and above the usual role of an estate agent, trying to ensure situations are resolved quickly with an outcome that works for all parties. Therefore, when recommending estate agents in the Richmond area, the team at Antony Roberts are definitely the one I would prioritise.
5/5
TrustpilotExcellent support and help
Excellent support and help through a buy/sale process that threw up more issues than expected. All the team were professional and responsive and Toby provided great service, always available when needed and offering assistance and help throughout.
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