Every review we hold for the Rhyl office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am extremely satisfied with the excellent service provided by the letting agent, especially Katie. She went above and beyond to ensure a seamless renting process, demonstrating her expertise and professionalism. From her thorough understanding of the market to her prompt communication, Katie and her team exceeded my expectations. I highly recommend their service.
Emma · 22 March 2024
★★★★★ 5/5
Googleafter a really hard time looking for somewhere to move to, I’ve had the best support from reeds rains. Everyone has been so helpful, especially Katie who has supported for most of the process and has really helped put my mind at ease and remove any stress. Thank you so much! ⭐️
Naomi · 21 April 2024
★★★★★ 5/5
Googlei had an excellent experience with katie ,lettings manager of reeds and rain ,from start to finish , she is professional and respomsive .
Shine · 14 November 2025
Agent replied · 14 April 2026
Thank you for such a lovely review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleIn August I chose Reeds Rains to let out our retirement apartment in Prestatyn. Joe and his team quickly found potential tenants, and despite the additional hurdles of having to deal with Covid restrictions in the housing development, we were able to find suitable occupants and complete all the required administration. As such our tenants have moved in on 1st September. A very impressive turn round from enquiry, to having a paying tenant in.
I have been particularly impressed by Reeds Rains high level of professionalism ,advice and all round handling of the process. I would recommend Reeds Rains for anyone looking to let their property in the north Wales area..
Ian · 18 January 2021
★★★★★ 5/5
GoogleReally quick and easy sale, thanks to Tom. Would highly recommend.
Sarah · 3 September 2025
★★★★★ 5/5
GoogleReeds & Rains have been outstanding from start to finish. Katie Jenkins went out of her way and above and beyond to get everything in place before our house move. The service I received from reeds and rains has been excellent and would highly recommend them. Thank you all for an outstanding service. 5 Stars
Kara · 20 October 2023
★★★★★ 5/5
GoogleI would like to say thank you very much to all team from REED RAINS been helpfull in saling of our house,
Very special thank you, I want to send to Sally Jones. She is the one who always was ready to help, to assisst in difficult situation. She is a very kind, supporting professional, She is willing always to explain everything you need during a house sale. We have sold recentely our house, as you know it is a long and time consuming period of time. She has been through with us during all this process, supporting and helping. Sally was answering emails without delay when I was looking for advise. I am very appreciate for her help. I am more then sure if you are looking to sale your house and would like to get full support, professional attitude and help in matter like house sale or rent go to REED RAINS.
Róbert · 21 June 2020
★★★★★ 5/5
GoogleThe service I have received from Reeds Rains has been outstanding. Katie has been excellent throughout our new home process and constantly made me feel at ease. The journey has been a pleasure and the communication has been excellent. Would recommend Reeds Rains to everyone. Thank you again ❤️
Janine · 13 February 2024
★★★★★ 5/5
GoogleI would like to say thank you very much to all team from REED RAINS been helpfull in saling of our house,
Very special thank you, I want to send to Sally Jones. She is the one who always was ready to help, to assisst in difficult situation. She is a very kind, supporting professional, She is willing always to explain everything you need during a house sale. We have sold recentely our house, as you know it is a long and time consuming period of time. She has been through with us during all this process, supporting and helping. Sally was answering emails without delay when I was looking for advise. I am very appreciate for her help. I am more then sure if you are looking to sale your house and would like to get full support, professional attitude and help in matter like house sale or rent go to REED RAINS.
Róbert · 19 January 2020
★★★★★ 5/5
GoogleThe service from start to finish is second to none it is an excellent service.I have been relying on Reeds Rains Management Team to manage and rent my property especially Joe Pardoe with his professionalism, efficiency and always with a thoroughly accommodating and helpful manner even through challenging times .He is always responsive and will get back to me when ever he says that he will . He is always willing to answer my queries Not one of my questions left unanswered. I appreciate all the hard work from Amy as well .I would certainly recommend Reeds Rains Rental Management services .
They get five stars from me !
Jacqueline · 19 January 2020
★★★★★ 5/5
GoogleWe recently went to rent a property through Reeds Rains. Our point of call was Joe in the office who we believe is the Lettings Manager. We initially chose a rental property through them, unfortunately it came to 48 hours before move in when an unexpected turn came about and we were unable to rent the property. However, Joe found a property for us straight away and not only was it a better property it was more suitable to what we needed. Of course, we didn't expect he could get this property ready for us in 24 hours. However, he assured us that he would work as quickly as possible to get us into our new home in time. We moved in 24 hours later and we couldn't be happier. We want to thank Reeds Rains Lettings and especially Joe for providing a great service to us.
Highly recommended for tenants & landlords.
Leah · 19 January 2020
★★★★★ 5/5
GoogleDealt with Tom and his team in our recent purchase. First time buyers with plenty of questions and concerns and Tom was fantastic throughout. Him and his team went above and beyond on several occasions for myself and my partner. Made to feel like no question was too stupid and no ask was too much. Also managed to get us in a few weeks before Christmas which was perfect for us and our young family. Highly recommend this branch, thanks Tom and team ! 🥂
Kelly · 19 January 2020
★★★★★ 5/5
GoogleWhen deciding on an agent to sell my home, I decided to invite a total of three agents out and after hearing the thoughts of all three, I decided to instruct Reeds Rains. On the valuation Tom came across the more professional, telling me what the realistic price I would achieve but then advising a price for marketing and his reasons why. Tom also advised how he likes the branch to use a proactive approach to the marketing & sale of a property which proved true as I received an offer that was acceptable to me within 3 weeks. Throughout the process of the sale the whole team at Reeds Rains were always available on the phone or email, constantly kept me up to date with where the sale was at and always helped me with any issues I had, including helping me through some of the legal paperwork given to me by my solicitor. I cannot advise enough for people to use the services of Reeds Rains, the whole process from beginning to end was exceptional and well worth a 5 star review. Thank you again to Tom and his team!!!
Elwyn · 19 January 2020
★★★★★ 5/5
GoogleI have dealt with Reeds Rains for two bungalow sales and they are brilliant. Derry especially has been fantastic, caring and professional. She has supported me a lot and kept me updated regularly through a long process, due to the circumstances on the buying side. I would definitely recommend the team and them and use again.
Thank you so much Derry.
Christine · 18 January 2023
★★★★★ 5/5
GoogleI just want to say a massive thank you to Derry, as she has handled my Purchase of my new home speedily and professional, as well as taking time and lots care looking after me......!!!!!! Thank you.!!!!!
Eddie · 18 January 2022
Agent replied · 18 January 2024
Thank you so much for a lovely review, we hope you have many happy memories in your new home.
Kind Regards,
Reeds Rains Rhyl
★★★★★ 5/5
GoogleI have bought a property listed with Reed Rains. Tom and his team give the best customer service, going way over the call of duty. They phoned whenever they said they would (a rarity these days) and dealt with queries in a professional and efficient manor. When the time comes that I need to put a house on the market they will definately be top if my list 😊PositiveResponsiveness, Quality, Professionalism
Tania · 25 August 2021
★★★★★ 5/5
GoogleHighly recommend - Tom & Derry were extremely helpful and made what could have been a stressful time an easy experience to go through with the help of their knowledge and patience - Thank you :)PositiveResponsiveness, Professionalism
Monique · 25 August 2021
Agent replied · 18 January 2024
Thank you so much for a lovely review, we hope you have many happy memories in your new home.
Kind Regards,
Reeds Rains Rhyl
★★★★★ 5/5
GoogleKatie and the team has been excellent help in getting the tenant for the house rent. Excellent communications and service. Fully recommended. Thanks very much.
Aye · 22 December 2024
★★★★★ 5/5
GoogleThe first thing is that Tom was on time which I found measuring from the off. From then on they did what they said they would do in a timely manor . So a big thank you to the team at the Rhyl office.
Angela · 11 January 2024
★★★★★ 5/5
GoogleJordan and Katie were fantastic in helping us secure our rented house. Their communication was clear and prompt, and they provided excellent support throughout the process. Highly recommended!
Safiullah · 27 October 2024
★★★★★ 5/5
GoogleI can highly recommend Reeds Rains. They helped us sell our properties and were always available to assist with every little detail along the way and went over and above to make sure that everything got done, keeping us informed at every stage. Thanks Tom & Leah.
Simon · 20 October 2023
★★★★★ 1/5
GoogleStill waiting for them to send me details a few more days and as we enter another week still waiting for details of property I gave the details for types of property most of the North Wales coastline would be suitable and any value up to 400000 my needs were worth three bedrooms garage and off-road parking and a garden I don't think that was too much to expect are they have very few properties available which means not many people use them m M4 but least courtesy would tell them to say we have nothing at the moment
Roy · 18 January 2022
Agent replied · 18 January 2024
Hi Roy,
Sorry to read this, we have checked our system and can't seem to find your details or a request for a brochure. Can you please call the branch on 01745 334301 so we can assist.
★★★★★ 5/5
GoogleReeds rains is the best professional estate agents, their houses are top notch and a special thanks to Jordan for her professional services, she’s the best.
Blessing · 16 October 2024
★★★★★ 5/5
GoogleI would like thank Derry and Tom for all the excellent help and professional service they provided , throughout the purchase of my new home in Wales 🏴. They are a credit to Reedsrains.PositiveProfessionalism
Garry · 21 June 2021
Agent replied · 20 June 2024
Hi Garry,
Thank you so much for a lovely review, we hope you have many happy memories in your new home.
Kind Regards,
Reeds Rains Rhyl
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.