Every review we hold for the Rhyl office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Elske · 11 February 2022
Agent replied · 23 August 2024
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Cbartle · 1 May 2018
Agent replied · 23 August 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
★★★★★ 5/5
TrustpilotSelling family home
We were selling our late mother’s house and received excellent service from all at Carrickfergus branch great advice and were kept informed all the way through the process.Would have no hesitation in recommending this team.
P · 13 September 2023
★★★★★ 5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
Darren · 3 July 2024
★★★★★ 5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Christine · 2 August 2022
Agent replied · 23 August 2024
Thank you
★★★★★ 5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
STEVEN · 22 September 2021
★★★★★ 5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
Pete · 12 January 2022
★★★★★ 5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
Molly · 3 July 2020
★★★★★ 5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
Caz · 5 July 2023
★★★★★ 5/5
GoogleExcellent service received from Tom and his team, highly recommend
Angela · 16 June 2020
★★★★★ 5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Customerlynne · 28 February 2023
Agent replied · 23 August 2024
Great to read your review <3
★★★★★ 3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
Dawn · 27 September 2022
★★★★★ 5/5
TrustpilotGreat communication and efficiency in…
Great communication and efficiency in supporting me with the sale of my property.Highly recommend
CG · 15 October 2024
★★★★★ 5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
Mrs · 14 February 2023
★★★★★ 5/5
TrustpilotReeds Rains Brockley office
Reeds Rains Brockley office We received an amazing friendly service since beginning of our home hunting journey, Gentrit, Rachel and our property manager Lauren, they are great team, even the service still continue the same system after we moved in, whenever we need anything or any question in mind Lauren on the phone.I would highly recommend👏👏👏
Hilal · 25 November 2020
★★★★★ 1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
Kon · 15 September 2022
★★★★★ 5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
Valerie · 3 May 2022
★★★★★ 5/5
TrustpilotVery professional
Very professional, friendly estate agents. Presented me with a fully documented report about my property including best phone networks, and details on the surrounding area together with prices on similar properties nearby before viewing mine.
Member · 3 August 2023
★★★★★ 1/5
TrustpilotThey don’t return calls or answer…
They don’t return calls or answer emails, my experience as a buyer has put me off ever using them to sell.
Gemma · 19 June 2021
Agent replied · 23 August 2024
Hi Gemma,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
Trustpilotvery helpful
very helpful, knowledgable and always upfront with everything
Mr · 1 March 2023
Agent replied · 23 August 2024
Thank you :)
★★★★★ 5/5
GoogleFantastic service, professionalism and diligence from start to finish throughout the whole selling process. Customer centric, routinely go the extra mile and always with a sincere smile. Would highly recommend the lovely RR Team without hesitation to look after your sale/purchase. The solicitor they also recommended we use, Mackenzie Jones, were equally outstanding. Thank you ! :-)
Sally · 16 June 2020
★★★★★ 5/5
TrustpilotEvery one so friendly n helpful
Every one so friendly n helpful. We’ve just a sale so hoping it will go through quickly
Judith · 15 August 2024
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service. Staff very helpful and courteous. Knowledgeable and friendly. Always responded quickly and efficiently.
Brid · 31 August 2024
★★★★★ 5/5
TrustpilotJust sold house through stanley branch…
Just sold house through stanley branch and excellent team , everything went smooth and straight through can't thank the team enough would highly recommend reeds and Rains
Mackay · 28 August 2019
Agent replied · 23 August 2024
Hi Mackay - Thank you for the kind review, we will be sure to pass this on to the branch in Stanley, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
