Every review we hold for the Rhyl office, from every platform, shown as written. First names only.
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5/5
TrustpilotI Bought my house from Reede rains someβ¦
I Bought my house from Reede rains some time ago and was made very easy for me the staff were great i have now just sold my house with Reeds Rains and the sales guy David adviesd me on the best way to re sell and everything went soso well i would recomend this estate agent a 10 out of 10 very pleased with there service many thanks Paul
Mr Β· 24 August 2026
Agent replied Β· 22 September 2026
We are so pleased to hear about your positive experiences with us, both when buying and selling your home. It's wonderful to know our team provided excellent advice and made the process smooth for you. Thank you for your kind words and recommendation!
Regards,
Reeds Rains
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5/5
TrustpilotHighly recommend
I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. Iβd like to thank Adele in particular.
Laura Β· 22 May 2026
Agent replied Β· 27 May 2026
We are so pleased to hear of your positive experience with us. We always aim to keep clients informed, especially during challenging sales. Your kind words are truly appreciated.
Regards,
Reeds Rains
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5/5
GoogleExceptional Service from Reeds Rains
I recently sold my house and bought a new one through Reeds Rains, and the service from start to finish was faultless. Tom and Leah were both helpful and professional throughout. They chased other parties in the chain when requested, kept me updated at every stage, and made what could have been a stressful experience feel smooth and well-managed.
Their expertise really shone through, from marketing my property effectively to helping me secure my new home. Highly recommended to anyone looking to sell or buy a property.
Scott Β· 14 December 2025
Agent replied Β· 13 January 2026
Hi Scott - Thank you so much for a brilliant review, it's really satisfying to read and I will pass it on to the team. Kind Regards, Tom
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5/5
TrustpilotThe Reeds Rains team have beenβ¦
The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.
L Β· 4 May 2026
Agent replied Β· 27 May 2026
We are so glad to hear our team provided such helpful support throughout your journey. It is wonderful to know we could assist with both your sale and new home purchase. Thank you for your kind recommendation!
Regards,
Reeds Rains
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5/5
GoogleTom and the team were amazing with the sale of my house. They gave great advice, gave me regular updates, helped with any queries I had and always found time to talk. They were upstanding and attentive with my young daughter, she thinks sheβs made a best friend and looks in the window every time we pass. Would highly recommend using the full team in store. Thank you all so much.
Lisa Β· 17 December 2025
Agent replied Β· 13 January 2026
Lisa thank you very much for leaving a wonderful review. It was a pleasure to help get you sold and moved into your next family home and make sure your daughter keeps popping in to say hello, I'll have the white chocolate ready ha. All the best, Tom
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5/5
TrustpilotWe canβt thank Reed Reins enough forβ¦
We canβt thank Reed Reins enough for the support & seamless service we experienced. They went above & beyond guiding us through each step & advising when weβre unsure. I would highly recommend. Thank you π
Alison Β· 7 September 2026
Agent replied Β· 22 September 2026
We are so happy to hear that our support and seamless service were helpful to you. We truly appreciate your kind words and recommendation! Thank you for sharing your positive experience with us.
Regards,
Reeds Rains
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5/5
TrustpilotNot a bad experience overall.
Property well presented when advertised. Lots of viewings organised. Had two failed offers, for genuine reasons, but final and successful offer pushed through relatively quickly. Thanks to staff, particularly Andrea, Abbie and Sue, keeping us well informed at all times. Finally I think RR commissions compare well to competition.
David Β· 13 May 2026
Agent replied Β· 27 May 2026
We are so pleased to hear about your positive experience with our team. It's wonderful to know that our communication and service met your expectations, and we appreciate your kind words about our commissions. Thank you for your feedback.
Regards,
Reeds Rains
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5/5
TrustpilotReeds Rains in Yardley is an excellentβ¦
Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.
Melvin Β· 19 May 2026
Agent replied Β· 27 May 2026
We are so pleased to hear about your positive experience with us. It's wonderful that our team made your buying process pleasant and answered all your questions. Thank you for your kind words!
Regards,
Reeds Rains
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5/5
TrustpilotHighly recommend Reed Rains Kennington
We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my motherβs house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.
Rosemary Β· 22 May 2026
Agent replied Β· 27 May 2026
We are so glad we could support you through selling your mother's house. It means a lot to know our communication and advice were helpful. Thank you for your kind words.
Regards,
Reeds Rains
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5/5
GoogleI had a fantastic experience with Reeds Rains, and I want to especially thank Katie Jenkins for her outstanding support throughout my renting process. She was incredibly helpful, friendly, and professional from start to finish. Katie always responded quickly, explained everything clearly, and made the whole experience smooth and stress-free.
I truly appreciate her dedication and excellent customer service. Highly recommended!
Oshi Β· 14 December 2025
Agent replied Β· 13 January 2026
Thank you for leaving such a lovely review. We wish you all the best in your new home.
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5/5
GoogleWhat can I say about all the wonderful staff at Reeds Rains. There service is second to none, communication faultless,professional, polite,welcoming and nothing is to much trouble for them. Tom is an absolute diamond and without his help " we would not have got our house sold". Will always remember the team and would recommend their services to anyone π
Sarah Β· 14 December 2025
Agent replied Β· 13 January 2026
Hi Sarah, thank you for taking the time to leave us a fantastic review. I hope you and Mr have a fantastic first Christmas in your new home ο»Ώπ β¦
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5/5
TrustpilotGreat service from Kate and the team atβ¦
Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.
Diane Β· 26 August 2026
Agent replied Β· 22 September 2026
We are so pleased to hear about your positive experience with us. Achieving the asking price quickly is always our goal, and we are delighted we could deliver such excellent results for you. Thank you for your kind words.
Regards,
Reeds Rains
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5/5
TrustpilotHighly Recommend, great and supportive
My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.
Shaun Β· 15 May 2026
Agent replied Β· 27 May 2026
We are so glad to hear you had such a positive experience with us. We truly appreciate your high recommendation and kind words.
Regards,
Reeds Rains
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5/5
TrustpilotVery pleasant negotiator
Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.
Patricia Β· 29 August 2026
Agent replied Β· 22 September 2026
We're so happy to hear about your positive experience with our team member. It's wonderful to know that their cheerful personality and helpfulness made navigating the process easier for you, especially their willingness to visit you at home. We truly appreciate your kind words.
Regards,
Reeds Rains
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5/5
GoogleI would like to thank the whole team at Reeds Rains especially Katie the letting manager she has been very supportive of my purchase of a property and dealing with renting it out she really seems to go the extra mile to resolve any issues or problems.Thanks again Katie
Jonathan Β· 23 December 2025
Agent replied Β· 13 January 2026
Jonathan thank you for leaving such a lovely review. I look forward to our continued working relationship.
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5/5
TrustpilotSilas Rains at the Wrexham branch.
Dealt with Silas Rains at the Wrexham branch on 3 occasions. Sold our house within 2 weeks, 7 years ago, my parents house 5 years and my sister's last week. The latter was non standard build, difficult to sell really requiring cash buyer.
Gary Β· 12 February 2026
Agent replied Β· 23 February 2026
We appreciate your continued trust in our services. It's great to hear about your positive experiences with the sales of your house, your parents' house, and your sister's property. We're so glad we could provide knowledgeable, efficient, and patient service.
Regards,
Reeds Rains
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5/5
TrustpilotJack Owens came to value my property Iβ¦
Jack Owens came to value my property I was really nervous as having to sell due to divorce. Jack was so reassuring and made me feel at ease straightaway I honestly could not recommend him more look forward to listing with him.
Hayley Β· 12 February 2026
Agent replied Β· 23 February 2026
We appreciate you sharing your experience. We're happy to hear that you felt reassured. We look forward to assisting you with your listing.
Regards,
Reeds Rains
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4/5
TrustpilotFriendly and professional. Reeds Raine's have been very helpfulβ¦
Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.
Herbert Β· 27 August 2026
Agent replied Β· 22 September 2026
We are so pleased to hear that our team in Pontefract provided such helpful and professional support during what can be a stressful time. We appreciate you sharing your positive experience with us.
Regards,
Reeds Rains
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5/5
TrustpilotAs a long time landlords with theβ¦
As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale β¦β¦ superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which Iβm confident will produce a buyer for our lovely home very soon THANKYOU
Kevin Β· 1 September 2026
Agent replied Β· 22 September 2026
We are delighted to hear about your positive experience with our team. It's wonderful to know that our communication and attention to detail have been so beneficial in arranging viewings for your home. We truly appreciate your confidence in our services and look forward to a successful outcome very soon.
Regards,
Reeds Rains
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1/5
TrustpilotUnprofessional and unhelpful staff
Unprofessional and unhelpful staff. We loved the property we inquired about, but the listing was not transparent hence why I think such a beauty property is still not rented yet and has even been reduced. There is no parking and it is unfurnished, though the listing will not state this. When called to ask, two agents could not point out to the written bit where it says it is unfurnished or furnished, with one condescending agent hanging up the phone.
Diana Β· 21 November 2025
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5/5
TrustpilotLewis the agent was early to theβ¦
Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.
Mrs Β· 2 September 2026
Agent replied Β· 22 September 2026
We are so pleased to hear about your positive experience with our team member. It's wonderful to know that our efforts to provide a stress-free buying process were successful. We truly appreciate your recommendation!
Regards,
Reeds Rains
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5/5
GoogleTom and the team at Reeds Rains were really helpful in helping us to move into North Wales. I would definitely recommend a visit to their office in Rhyl if you are thinking of moving out this way.. Many thanks.
Brian,Alison and the dogs.
Brian Β· 14 December 2025
Agent replied Β· 13 January 2026
Hi Brian - Thank you so much for a fantastic review, we are glad to have been involved in you relocating to North Wales and hope you both have a wonderful first Christmas in your beautiful home.
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5/5
TrustpilotProfessional and on my side as seller
More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.
Paul Β· 27 August 2026
Agent replied Β· 22 September 2026
We're so happy to hear we provided personal service and understood your needs regarding the asking price. It's wonderful that we kept you informed and that our staff was polite and helpful. Thank you for your kind words!
Regards,
Reeds Rains
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5/5
TrustpilotHighly recommended
From the moment we put our property on the market, the staff at Reeds Rains were very helpful and guided us through the whole procedure until completion. In particular we would like to thank Matthew Candow who was always willing to solve any issues we raised. We cannot thank them enough for making what potentially is a stressful situation very easy and I recommend them without reservation. Rosemarie & Mike James
Mike Β· 22 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
